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Internal Support Manager Jobs in California (NOW HIRING)

Product Support Manager

Oakland, CA · On-site

$100K - $110K/hr

As a Product Support Manager, you'll be at the heart of keeping industries moving, ensuring that ... Utilizes internal software program to generate analytical reports; ensures report accuracies and ...

Product Support Manager

Orange, CA · On-site

$125K - $150K/hr

The Product Support Manager directs an efficient and profitable operation through productive ... Utilizes internal software program to generate analytical reports; ensures report accuracies and ...

Ensure that support tickets are kept out of breach through professional, clear, concise information for both internal and external use. * Manage site teams, negotiate changes and variations where ...

Ensure that support tickets are kept out of breach through professional, clear, concise information for both internal and external use. * Manage site teams, negotiate changes and variations where ...

Senior Support Manager

Oakland, CA · On-site

$60K - $80K/hr

Develop and maintain internal documentation on support practices and resources, including Project ... Manage the flow and prioritization of support work in Jira, assigning and escalating tickets.

Develop and maintain internal documentation on support practices and resources, including Project ... Manage the flow and prioritization of support work in Jira, assigning and escalating tickets.

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Internal Support Manager information

What cities in California are hiring for Internal Support Manager jobs?

Cities in California with the most Internal Support Manager job openings:

Infographic showing various Internal Support Manager job openings in California as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Temporary. Highlights an 83% In-person, 11% Hybrid, and 6% Remote job distribution.

Operations Support Manager

Sacramento, CA • On-site

Heritage Community Credit Union
51 - 200 employees

$89K - $133K/yr

Other

Medical, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.


Operations Support Manager

Full Time Sacramento, CA, US 1 Attachments


Salary Range: $89,094.00 To $133,641.00 Annually


At Heritage Community Credit Union (HCCU), we’re more than just a financial institution — we’re a team driven by purpose and passion. Our mission is to help our members achieve their financial dreams, and we do that by fostering collaboration, delivering meaningful results, and staying deeply connected to our community. We’re proud to be known as “The HCCU Crew,” where each team member is valued, supported, and empowered to grow. Join us and be part of a forward-thinking organization that’s transforming financial futures, one member at a time.


OPERATIONS SUPPORT MANAGER


Heritage Community Credit Union is seeking a Full Time Exempt Operations Support Manager who is a highly motivated, dynamic, enthusiastic and service individual to join the HCCU Crew. The Operations Support Manager provides leadership, direction, and technical expertise to the Operations Support team with an enhanced focus on credit and debit card program management, fraud mitigation, operational quality, compliance, and operational risk. This role manages day-to-day operational support for card services, branch operations, deposit products, lending, e-services, compliance, and fraud/dispute processes. The Manager ensures strong internal controls, leads departmental projects, and develops the operations team members including the Compliance & Risk Officer to support HCCU’s mission and growth.


This position is located in the Sacramento CA area and follows a hybrid work arrangement - a mix of REQUIRED on-site work and REQUIRED remote work.


OPERATIONS SUPPORT MANAGER QUALIFICATIONS:



  • 3–5+ years of experience in credit union or financial institution operations, with at least 2 years in card programs, fraud, or compliance/risk management preferred.

  • Experience supervising staff, including compliance or risk personnel, strongly preferred.

  • Strong knowledge of card network rules, fraud tools, dispute management, operational risk, and regulatory requirements.

  • Ability to interpret and apply federal and state regulations (Reg E, Reg Z, Reg CC, UCC, OFAC, and general operational compliance requirements).

  • May be required to obtain and maintain NMLS designation.

  • May serve as a Notary Public.

  • Valid driver’s license.

  • High level of organization, systems thinking, and follow-through

  • Strong leadership and team development skillset

  • Analytical mindset with excellent problem-solving ability

  • Strong communication and cross-department collaboration

  • Ability to manage multiple projects simultaneously

  • Deep understanding of operational workflows, card systems, fraud trends, compliance requirements, and risk management practices


WHAT WE OFFER FOR OPERATIONS SUPPORT MANAGER:


We offer competitive wages and great benefits:



  • The annual pay range for this exempt position is between $89,094 - $133,641 based on experience and skills

  • Corporate Bonus Program

  • 401(k) with Company Matching

  • Health insurance

  • Vision insurance

  • Health Savings Account

  • Flexible Spending Account

  • Life Insurance

  • Long-term Disability Insurance

  • Voluntary Insurance Products

  • Employee Assistance Program (EAP)

  • Paid Holidays

  • Paid Vacation & Sick time

  • Participation in Credit Union Sponsored Events

  • A friendly staff and pleasant work environment


EOE.

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