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Internal Case Manager Jobs in Novi, MI (NOW HIRING)

Henry Ford Health

Case Manager

Southfield, MI · On-site

$18.25 - $23.50/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Henry Ford Health

Case Manager

Detroit, MI · On-site

$19.75 - $25.50/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Henry Ford Health

Case Manager

Wyandotte, MI · On-site

$18.75 - $24/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Henry Ford Health

Case Manager

West Bloomfield, MI · On-site

$18.50 - $24/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Henry Ford Health

Case Manager

West Bloomfield, MI · On-site

$18.50 - $24/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Henry Ford Health

Case Manager

Clinton Township, MI

$19.75 - $25.50/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Henry Ford Health

Case Manager

West Bloomfield, MI · On-site

$18.50 - $24/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Henry Ford Health

Case Manager

West Bloomfield, MI

$18.50 - $24/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Henry Ford Health

Case Manager

Detroit, MI

$19.75 - $25.50/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Henry Ford Health

Case Manager

Wyandotte, MI · On-site

$18.75 - $24/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Henry Ford Health

Case Manager

West Bloomfield, MI · On-site

$18.50 - $24/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Henry Ford Health

Case Manager

West Bloomfield, MI

$18.50 - $24/hr

The Case Manager is a member of the hospital or specialty-based patient-centered care team or ... Excellent customer service and interpersonal skills with ability to interact with internal and ...

Morgan & Morgan, P.A.

Case Manager Lead

Detroit, MI · On-site

... with internal and external stakeholders. * Strong writing and communication skills along with ... The Case Manager Lead plays a critical role in ensuring the efficient and effective management of ...

Morgan & Morgan, P.A.

Case Manager Lead

Detroit, MI · On-site

The Case Manager Lead plays a pivotal role in overseeing and managing a team of 5 case managers ... with internal and external stakeholders. * Strong writing and communication skills along with ...

New Oakland Family Centers

Case Manager

Center Line, MI · On-site

$19 - $22/hr

Coordinate care with internal and external service providers, make appropriate referrals, and ... and case management required. * Must possess a valid driver's license with an approved driving ...

New Oakland Family Centers

Case Manager

Center Line, MI · On-site

$19 - $22/hr

Coordinate care with internal and external service providers, make appropriate referrals, and ... and case management required. * Must possess a valid driver's license with an approved driving ...

Integrated Resources

Nurse Case Manager II

Warren, MI · On-site

... internal and external programs/services Application and/or interpretation of applicable criteria and guidelines, standardized case management plans, policies, procedures, and regulatory standards ...

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Internal Case Manager information

See Novi, MI salary details

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How much do internal case manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for internal case manager in Novi, MI is $23.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.24 per hour, depending on experience, location, and employer.

What is an internal case manager?

Internal Case Managers are professionals who coordinate and oversee cases within an organization, typically related to employee health, disability, workers' compensation, or other internal processes. They work to ensure that cases are managed efficiently, comply with regulations, and that affected individuals receive appropriate support and resources. Their responsibilities often include assessing needs, developing care or return-to-work plans, liaising with healthcare providers, and maintaining documentation. Internal Case Managers play a critical role in helping both employees and employers navigate complex situations and promote positive outcomes.

What are the key skills and qualifications needed to thrive as an internal case manager?

To thrive as an Internal Case Manager, you need a background in social work, healthcare, or human services along with strong case management and organizational skills, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records (EHRs), and regulatory compliance systems is typically required. Exceptional interpersonal communication, problem-solving abilities, and empathy are vital soft skills for building rapport with clients and coordinating care. These skills ensure effective client advocacy, streamlined service delivery, and improved outcomes within organizational settings.

What are some common challenges an internal case manager might face when coordinating care within an organization?

Internal Case Managers often encounter challenges such as managing high caseloads, navigating complex healthcare systems, and ensuring seamless communication between multidisciplinary teams. Balancing the needs of patients or clients with organizational policies and resource limitations can also be demanding. Successful Internal Case Managers typically develop strong organizational and interpersonal skills to overcome these challenges and provide effective, patient-centered care coordination.

What is the difference between Internal Case Manager vs External Case Manager?

AspectInternal Case ManagerExternal Case Manager
CredentialsRelevant certifications (e.g., CCM, CRC), healthcare or social work backgroundSimilar certifications, often with additional licensing depending on employer
Work EnvironmentWorks within the organization, closely collaborating with internal teamsOperates externally, often from a different organization or agency
Employer & Industry UsageUsed by healthcare providers, insurance companies, and large organizationsCommon in insurance, healthcare, and social services agencies
Search & Comparison IntentPeople comparing roles within the same organization or industryIndividuals seeking external case management services or roles

Internal Case Managers focus on managing cases within their organization, collaborating closely with internal teams. External Case Managers work outside the organization, often providing services on behalf of clients or insurance companies. Both roles require similar credentials but differ mainly in work environment and employer type.

How hard is it to become an internal case manager?

Becoming an internal case manager typically requires a relevant bachelor's degree in social work, healthcare, or a related field, along with experience in case management or social services. Certification, such as the Certified Case Manager (CCM), can enhance job prospects, and strong organizational and communication skills are essential for success in this role.

Is an internal case manager an entry-level job?

An internal case manager is not typically an entry-level position; it usually requires previous experience in case management, healthcare, or social services, along with strong communication and organizational skills. Many roles prefer candidates with relevant certifications or a bachelor's degree, and some employers offer training for new hires with limited experience.

What are the top 3 qualities an internal case manager should have?

An internal case manager should possess strong communication skills to effectively coordinate with clients and team members, organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate solutions. Attention to detail and empathy are also important for understanding client needs and ensuring accurate case documentation. These qualities help ensure effective case management and positive client outcomes.

What cities near Novi, MI are hiring for Internal Case Manager jobs?

Cities near Novi, MI with the most Internal Case Manager job openings:

Internal Case Manager jobs near you

Field Case Manager

Horizon Case Management

Bingham Farms, MI • On-site

Full-time

Re-posted yesterday

Job description

About Horizon Case Management CORP
Horizon Case Management provides collaborative case management and care coordination services for individuals recovering from auto accidents, workplace injuries, and complex medical conditions. Guided by the CMSA standards, we focus on advocacy, communication, and coordination to ensure every client receives safe, effective, and compassionate care.
Our mission is to help clients feel secure, empowered, and supported by a professional healthcare advocate.
Role Overview
We are seeking a compassionate, detail-oriented Field Case Manager to support patients and collaborate with a multidisciplinary clinical team. This role involves direct patient interaction, care coordination, advocacy, and field-based travel.
Key Responsibilities
  • Coordinate and manage patient care plans in collaboration with the clinical team
  • Advocate for patients and monitor health status, reporting new or changing conditions
  • Maintain accurate, timely documentation and case notes
  • Communicate effectively with patients, families, providers, and internal stakeholders
  • Manage multiple cases while maintaining organization and attention to detail
  • Travel to client locations (up to 80 miles as needed)
  • Work effectively under pressure in dynamic, real-world environments

Minimum Qualifications (Must-Haves)
  • Bachelor's degree (any field) OR:
    • Licensed Practical Nurse (LPN) or Registered Nurse (RN) accepted in lieu of degree
  • Strong communication, organization, and teamwork skills
  • Demonstrated integrity, accountability, and reliability
  • Compassionate and patient-focused mindset with strong advocacy skills
  • Ability to manage responsibilities in a fast-paced, high-pressure environment
  • Valid driver's license, reliable vehicle, and active auto insurance
  • Willingness and ability to travel regularly for patient visits (up to ~80 miles)
  • Authorized to work in the U.S.

Preferred Qualifications (Nice-to-Haves)
  • Degree in healthcare, social services, or related field
  • 1-2+ years of experience in healthcare or case management
  • Experience working with:
    • Traumatic Brain Injury (TBI)
    • Spinal cord injury patients
  • Case management or patient-facing experience (hospital, clinic, home care, or similar)
  • Bilingual or multilingual abilities

Our Core Values
We're looking for candidates who align strongly with our culture and values:
  • Honor - Uphold ethical standards and do what is right for patients and the team
  • Openness - Communicate transparently and collaborate effectively
  • Respect - Treat patients, families, and team members with dignity and empathy
  • Innovation - Think critically and adapt to new challenges in patient care
  • Zeal - Bring energy, passion, and commitment to making a difference
  • Ownership - Take accountability for outcomes, decisions, and responsibilities
  • Nurturing - Support and advocate for patients while fostering team growth

Growth & Certification Expectations
  • Employees are expected to pursue professional certifications such as:
    • Certified Case Manager (CCM) or
    • Certified Brain Injury Specialist (CBIS)
  • Eligibility and preparation may begin after the first year of employment
  • Company may cover certification costs once (conditions apply)

What We're Looking For
We value individuals who:
  • Demonstrate our Core Values in action
  • Show strong judgment through real-life or situational experiences
  • Exhibit consistency, commitment, and professionalism in their work history
  • Are eager to learn, grow, and contribute long-term

Additional Notes
  • Candidates with healthcare experience can be considered even if their degree is in another field
  • Recent graduates with relevant degrees are encouraged to apply (training provided)

Apply