ZipRecruiter

Log In

1

Internal Case Manager Jobs in Nevada (NOW HIRING)

Tort Intake Professionals

Case Manager

Las Vegas, NV · On-site

$23 - $25/hr

Prepare internal case summaries for Tax Professional review prior to calls with the IRS or state agencies. * Clearly document all findings, updates, and actions within the CRM to maintain a complete ...

Milestone Tax Solutions

Case Manager

Las Vegas, NV · On-site

$23 - $25/hr

Prepare internal case summaries for Tax Professional review prior to calls with the IRS or state agencies. * Clearly document all findings, updates, and actions within the CRM to maintain a complete ...

Milestone Tax Solutions

Case Manager

Las Vegas, NV

$23 - $25/hr

Prepare internal case summaries for Tax Professional review prior to calls with the IRS or state agencies. * Clearly document all findings, updates, and actions within the CRM to maintain a complete ...

AmeriLife Group LLC

Case Manager

Las Vegas, NV

$19 - $24.50/hr

Case Managers provide new business support to key business partners. They must independently manage ... Excellent interpersonal and relationship building skills to interact with internal and external ...

CCMSI

Nurse Case Manager Senior

Carson City, NV · Remote

$90K - $100K/yr

Internal training and advancement opportunities * Culture : A supportive, team-based work environment How We Measure Success At CCMSI, successful Nurse Case Managers stand out through: * Quality ...

New

CCMSI

Nurse Case Manager Senior

Carson City, NV · On-site

$90K - $100K/yr

Internal training and advancement opportunities * Culture : A supportive, team-based work environment How We Measure Success At CCMSI, successful Nurse Case Managers stand out through: * Quality ...

CCMSI

Nurse Case Manager Senior

Carson City, NV · Remote

$90K - $100K/yr

Internal training and advancement opportunities * Culture : A supportive, team-based work environment How We Measure Success At CCMSI, successful Nurse Case Managers stand out through: * Quality ...

next page

Showing results 1-20

All JobsInternal Case JobsInternal Case Manager JobsInternal Case Manager Jobs in Nevada

Internal Case Manager information

What is an internal case manager?

Internal Case Managers are professionals who coordinate and oversee cases within an organization, typically related to employee health, disability, workers' compensation, or other internal processes. They work to ensure that cases are managed efficiently, comply with regulations, and that affected individuals receive appropriate support and resources. Their responsibilities often include assessing needs, developing care or return-to-work plans, liaising with healthcare providers, and maintaining documentation. Internal Case Managers play a critical role in helping both employees and employers navigate complex situations and promote positive outcomes.

What are the key skills and qualifications needed to thrive as an internal case manager?

To thrive as an Internal Case Manager, you need a background in social work, healthcare, or human services along with strong case management and organizational skills, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records (EHRs), and regulatory compliance systems is typically required. Exceptional interpersonal communication, problem-solving abilities, and empathy are vital soft skills for building rapport with clients and coordinating care. These skills ensure effective client advocacy, streamlined service delivery, and improved outcomes within organizational settings.

What are some common challenges an internal case manager might face when coordinating care within an organization?

Internal Case Managers often encounter challenges such as managing high caseloads, navigating complex healthcare systems, and ensuring seamless communication between multidisciplinary teams. Balancing the needs of patients or clients with organizational policies and resource limitations can also be demanding. Successful Internal Case Managers typically develop strong organizational and interpersonal skills to overcome these challenges and provide effective, patient-centered care coordination.

What is the difference between Internal Case Manager vs External Case Manager?

AspectInternal Case ManagerExternal Case Manager
CredentialsRelevant certifications (e.g., CCM, CRC), healthcare or social work backgroundSimilar certifications, often with additional licensing depending on employer
Work EnvironmentWorks within the organization, closely collaborating with internal teamsOperates externally, often from a different organization or agency
Employer & Industry UsageUsed by healthcare providers, insurance companies, and large organizationsCommon in insurance, healthcare, and social services agencies
Search & Comparison IntentPeople comparing roles within the same organization or industryIndividuals seeking external case management services or roles

Internal Case Managers focus on managing cases within their organization, collaborating closely with internal teams. External Case Managers work outside the organization, often providing services on behalf of clients or insurance companies. Both roles require similar credentials but differ mainly in work environment and employer type.

How hard is it to become an internal case manager?

Becoming an internal case manager typically requires a relevant bachelor's degree in social work, healthcare, or a related field, along with experience in case management or social services. Certification, such as the Certified Case Manager (CCM), can enhance job prospects, and strong organizational and communication skills are essential for success in this role.

Is an internal case manager an entry-level job?

An internal case manager is not typically an entry-level position; it usually requires previous experience in case management, healthcare, or social services, along with strong communication and organizational skills. Many roles prefer candidates with relevant certifications or a bachelor's degree, and some employers offer training for new hires with limited experience.

What are the top 3 qualities an internal case manager should have?

An internal case manager should possess strong communication skills to effectively coordinate with clients and team members, organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate solutions. Attention to detail and empathy are also important for understanding client needs and ensuring accurate case documentation. These qualities help ensure effective case management and positive client outcomes.

What cities in Nevada are hiring for Internal Case Manager jobs?

Cities in Nevada with the most Internal Case Manager job openings:

Internal Case Manager jobs near you

Case Manager

Tort Intake Professionals

Las Vegas, NV • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Job description

Milestone Tax Solutions is a fast-growing startup providing IRS tax resolution services for its clients. We're dedicated to helping individuals get a fresh start by resolving their tax challenges efficiently and empathetically. Our innovative approach combines technology, creativity, and personalized service to guide clients back to financial stability.
We're building a team of driven Tax Resolution Assistants who take pride in proactively resolving clients' tax matters under the direct supervision of licensed Tax Professionals. If you're interested in being part of an early-stage startup and enjoy working across different aspects of the case management process, we'd love to hear from you. We think tax resolution is interesting, rewarding work, and we're confident you'll enjoy it too.
The Tax Resolution Assistant oversees client accounts throughout the tax resolution process. This role assists Tax Professionals with resolving client tax matters by drafting and preparing IRS and state resolution documents, performing tax research as needed, managing communication with clients, and contacting the IRS for client tax records. The ideal candidate combines strong organizational skills, attention to detail, and a commitment to providing exceptional client support while navigating complex tax matters.
Key Responsibilities:
  • Review IRS tax transcript data and reporting, including Account Transcripts, Wage and Income Transcripts, and Tax Return Transcripts.
  • Utilize data from IRS transcripts and client provided data (such as 433a forms) to propose custom solutions for client tax problems in coordination with our team of Tax Professionals.
  • Draft required collection alternative forms associated with Currently Not Collectible Status, Installment Agreements, Offers in Compromise, Dispute Issue Verification, Appeals.
  • Serve as the primary client liaison for resolution services by collecting, organizing, and validating client financial documentation (bank statements, pay stubs, P&Ls, asset verification).
  • Provide clients with timely updates on the status of their case.
  • Identify statute-sensitive matters and calendar critical deadlines (appeals windows, levy release requests, CDP deadlines, OIC rejection appeal dates).
  • Prepare internal case summaries for Tax Professional review prior to calls with the IRS or state agencies.
  • Clearly document all findings, updates, and actions within the CRM to maintain a complete and audit-ready case record.
  • Ensure all case activity is aligned with statute-sensitive deadlines and escalation timelines.
  • Other duties as assigned.

Requirements
  • High School Diploma or equivalent education required.
  • At least two (2) years of experience in tax practice, controversy, litigation, or similar experience.
  • Strong understanding of accounting, individual, corporate, and partnership taxation, tax resolution strategies, and IRS/state agency tax procedure and policy.
  • Working knowledge of basic accounting principles and individual tax concepts; exposure to business taxation a plus.
  • Strong and clear verbal and written communication skills to interact with clients effectively.
  • Willingness and ability to adapt to changes and additions to procedures.
  • Comfortable working in a start-up or growing team setting.
  • Fluent in English; bilingual Spanish is a plus.
  • A caring and understanding of clients that need a helpful voice.
  • Empathetic and professional when working with clients in sensitive financial situations.
  • Strong ability to multi-task and solve problems.
  • Ability to learn new software programs. (Ongoing training provided)
  • Exhibit a high degree of initiative, independence, and critical thinking.
  • High level of accuracy, attention to detail, and consistent follow-up.
  • Skilled in written English, including spelling, grammar, and punctuation.

Core Competencies
  • Client Relationship Management
  • Tax Resolution Knowledge & Problem Solving
  • Organization & Case Management
  • Communication & Client Education
  • Collaboration & Workflow Coordination

Perks of Joining our Team
  • $23-$25 an hour
  • Receive yearly performance-based bonuses
  • Comprehensive health, dental, and vision insurance include
  • Paid time off

Typical Work Environment/Conditions: Cubicle, air conditioned, moderate noise, extended phone (headset) and computer usage.
Essential Functions/Physical Requirements: Ability to sit for long periods of time, speak on the phone (headset), extended computer and keyboard use.
We are an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
Salary Description
$23 - 25/hr

Apply