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Technical Writer Internship

Immediate Opening

Applied Concepts, Inc. – Richardson, TX

The Technical Writer Intern is responsible for creating clear, accurate, and user-focused documentation that explains complex technical products and systems. This role has a direct impact across the organization, producing customer-facing materials that influence product understanding and user experience. This position reports to Senior Product Management and works closely with engineering, product management, and marketing to gather information, drive clarity, and produce high-quality documentation. This role requires a proactive, self-directed individual who takes full ownership of documentation and is comfortable operating in an environment where information may be incomplete or evolving. Success in this role requires someone who asks direct questions, follows up persistently, and ensures documentation moves forward without waiting on direction.

The compensation for this role is $25-30/hr. and comes with flexible scheduling, paid holidays, and additional paid time off.

• Competitive compensation and benefits
• Paid time off
• Rewards and recognition programs
• Immersive learning and development opportunities
• Convenient office location
• Flexible vacation policy
• Excellent work/life balance
• Great culture and collaborative environment

• Own the documentation lifecycle from initial information gathering through final publication, ensuring progress is not blocked by missing or unclear information.
• Develop and maintain customer-facing technical documentation, including but not limited to:
  • User manuals
  • Installation and quick-start guides
  • Standard operating procedures (SOPs)
  • Troubleshooting guides
  • Release notes
  • Product specifications
• Proactively engage engineers, product managers, and other subject matter experts to gather technical details.
• Drive conversations with stakeholders, asking direct questions and persistently following up to obtain complete and accurate information.
• Identify gaps in existing documentation and take initiative to resolve them without being assigned.
• Learn and develop working knowledge across multiple products and product lines in order to produce accurate and relevant documentation.
• Translate complex technical concepts into clear, concise, and user-focused content with the end user in mind.
• Organize and structure documentation for ease of use and accessibility.
• Review, edit, and update documentation to maintain accuracy and consistency.
• Partner with Product Management to refine documentation and ensure alignment with product intent.
• Collaborate with Marketing to ensure consistent messaging, tone, and branding.
• Manage documentation versions and maintain centralized repositories.
• Evaluate, recommend, and implement new tools, processes, and SOPs to improve documentation workflows and knowledge management. 

• Strong written and verbal communication skills.
• Demonstrated ability to simplify complex technical concepts.
• Ability to independently engage subject matter experts and drive conversations to completion.
• Strong attention to detail and organizational skills.
• Self-starter with a high level of ownership and the ability to move work forward with minimal oversight.
• Ability to quickly learn new products, systems, and technical concepts.
• Strong curiosity and desire to understand how products work at a deeper level.

• Experience with documentation tools (e.g., Microsoft Word, Markdown editors).
• Familiarity with software development processes (e.g., Agile, Git).
• Basic understanding of APIs or technical systems.
• Experience with content management systems (CMS) or knowledge bases.

Applied Concepts is a 49-year-old, 250-person privately owned company, located in Richardson, Texas. Founded in 1977 by an electrical engineer, we have a long history of profitable, organic growth. Our company remains entrepreneurial at heart, constantly re-inventing ourselves with new products and new markets, but still balanced with business prudence. We manufacture our own products, in our own facilities. Integrating our product development with our own manufacturing resources is a key part of our business culture, keeping us nimble and able to provide high quality products.

Check out our featured segment on Made in Richardson: https://www.youtube.com/watch?v=jV3WDcyAK18

We focus on designing, manufacturing, and selling products that promote public safety. We are the number one supplier of speed enforcement products to law enforcement in the United States. Our employees take pride in the quality of our products and the service we provide in keeping our streets and neighborhoods safe. We offer a variety of engineering and technical writing challenges, from microwave to high-speed lasers, to image capturing and processing, and LED speed calming devices.

To learn more about us and apply for the position, please visit:

www.stalkerradar.com

www.stalkersport.com

www.streetdynamics.com

We are looking for part-time employees, at least 20 hours (but no more than 39 hours) per week. U.S. Citizenship or U.S. Permanent Resident (Green Card) required. Sorry, NO Sponsorship for U.S. work visas (no H-1B, etc.). Only qualified candidates selected for an interview will be contacted.