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Intern Call Center Representative Jobs in Virginia

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Intern Call Center Representative information

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How much do intern call center representative jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for intern call center representative in Virginia is $16.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.09 and $17.77 per hour, depending on experience, location, and employer.

What does an Intern Call Center Representative do?

An Intern Call Center Representative supports the operations of a call center by assisting customers over the phone, answering questions, and resolving basic issues. They are typically responsible for handling inquiries, providing information about products or services, and escalating more complex issues to senior staff. Interns in this role learn effective communication skills, customer service best practices, and gain hands-on experience in a fast-paced environment. This position often serves as an entry point for those interested in a career in customer service or related fields.

What can an Intern Call Center Representative expect in terms of training and mentorship during their internship?

Intern Call Center Representatives typically receive structured training that covers company policies, customer service best practices, and software tools used for handling calls. Most call centers pair interns with experienced agents or supervisors who provide on-the-job guidance, feedback, and support. This mentorship helps interns develop communication skills, learn effective problem-solving techniques, and gradually take on more complex customer inquiries. Regular check-ins and performance reviews are common, ensuring interns are supported as they build confidence and competence in the role.

What are the key skills and qualifications needed to thrive as an Intern Call Center Representative, and why are they important?

To thrive as an Intern Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is typically expected. Active listening, patience, and a customer-focused attitude are essential soft skills that set top performers apart. These competencies are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company image.
What are the most commonly searched types of Call Center Representative jobs in Virginia? The most popular types of Call Center Representative jobs in Virginia are:
Intern Call Center Representative jobs near you

Call Center Representative

TechOp Solutions International

Norfolk, VA • On-site, Remote

$15.50 - $19.25/hr

Full-time

Re-posted 18 days ago

Job description

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client's operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.
Recruiter Note: Remote position, but Candidate must reside within Norfolk, VA or nearby cities.
Duties:
  • Answer and track incoming calls
  • Prepare and submit accurate, detailed reports in government systems
  • Accurately record all details in accordance with procedures
  • Conduct database and open-source research
  • Route and escalate calls appropriately
  • Other duties, as assigned

Requirements
  • 3 + years experience in a call center
  • Associates Degree or higher completed degree (May be substituted with additional work experience.)
  • Proven ability to multitask simultaneously communicating and inputting data
  • Strong written and verbal communication skills
  • Proficiency with telephony systems, CRMs, and Microsoft Office Suite.
  • Experience in handling sensitive information

Apply