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Intern Call Center Representative Jobs in Michigan

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

Edward Rose & Sons

Call Center Representative

Portage, MI · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for managing large amounts of inbound and outbound customer calls and emails regarding their broadband services in a timely manner. This correspondence ...

CU Asterisk

Call Center Representative

Grand Rapids, MI

$15.25 - $19.25/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15.25 - $19.25/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

CU*Answers

Call Center Representative

Grand Rapids, MI · On-site

$14.75 - $18.50/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

Michigan Legacy Credit Union

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

May cross-train or assist in cross-training other call center representatives. * May fill in for the member service, teller, or lending positions when needed. * Process requests to Skip Loan Payments.

Michigan Legacy Credit Union

Call Center Rep

Wyandotte, MI · On-site

$14.75 - $18.50/hr

May cross-train or assist in cross-training other call center representatives. * May fill in for the member service, teller, or lending positions when needed. * Process requests to Skip Loan Payments.

Celink

Call Center Representative

Lansing, MI · On-site +1

$18 - $19.50/hr

... call center metrics while providing excellent and consistent customer service • De-escalate situations involving dissatisfied borrowers or their representatives, offering patient assistance and ...

Thornton and Grooms

Be Seen First

Call Center Representative

Farmington Hills, MI · On-site

$18 - $24/hr

Customer Service Representative Are you friendly, fast-paced, and passionate about creating a great ... What You Bring 2-3 years of customer service or call center experience, strong communication and ...

Thornton and Grooms

Call Center Representative

Farmington, MI · On-site

$15.75 - $19.75/hr

Customer Service Representative Are you friendly, fast-paced, and passionate about creating a great ... What You Bring 2-3 years of customer service or call center experience, strong communication and ...

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All JobsIntern Call Center Representative JobsIntern Call Center Representative Jobs in Michigan

Intern Call Center Representative information

See Michigan salary details

$8

$14

$24

How much do intern call center representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for intern call center representative in Michigan is $14.91, according to ZipRecruiter salary data. Most workers in this role earn between $11.82 and $16.04 per hour, depending on experience, location, and employer.

Can you work remotely as an intern call center representative?

Intern call center representatives can often work remotely, depending on the company's policies and the nature of the role. Remote work typically requires good communication skills, a reliable internet connection, and familiarity with call center software. Availability for remote work varies by employer and position requirements.

How do you get an intern call center representative job with no experience?

To secure an intern call center representative position with no experience, focus on developing strong communication and customer service skills, and highlight any relevant coursework or volunteer work on your resume. Entry-level roles often require a positive attitude, basic computer skills, and the ability to learn quickly, making internships accessible to beginners. Applying to companies that offer training programs or internships designed for students or entry-level candidates can improve your chances.

What does an intern call center representative do?

An Intern Call Center Representative supports the operations of a call center by assisting customers over the phone, answering questions, and resolving basic issues. They are typically responsible for handling inquiries, providing information about products or services, and escalating more complex issues to senior staff. Interns in this role learn effective communication skills, customer service best practices, and gain hands-on experience in a fast-paced environment. This position often serves as an entry point for those interested in a career in customer service or related fields.

What can an intern call center representative expect in terms of training and mentorship during their internship?

Intern Call Center Representatives typically receive structured training that covers company policies, customer service best practices, and software tools used for handling calls. Most call centers pair interns with experienced agents or supervisors who provide on-the-job guidance, feedback, and support. This mentorship helps interns develop communication skills, learn effective problem-solving techniques, and gradually take on more complex customer inquiries. Regular check-ins and performance reviews are common, ensuring interns are supported as they build confidence and competence in the role.

What are the key skills and qualifications needed to thrive as an intern call center representative, and why are they important?

To thrive as an Intern Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is typically expected. Active listening, patience, and a customer-focused attitude are essential soft skills that set top performers apart. These competencies are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company image.
What are the most commonly searched types of Call Center Representative jobs in Michigan? The most popular types of Call Center Representative jobs in Michigan are:
Intern Call Center Representative jobs near you

Call Center Representative

Xtend

Grand Rapids, MI • On-site

$15 - $16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this role, you'll be the friendly voice members rely on-providing answers, resolving issues, and creating a positive experience with every interaction.
*This is not a remote position
What You'll Be Doing
  • Answer incoming calls and assist members with questions and concerns
  • Use internal systems to verify information and access account details
  • Respond to chats, emails, and messages in a timely, professional way
  • Help explain account features, transactions, and card-related questions
  • Make outbound calls and follow up to ensure issues are resolved
  • Document interactions clearly and route requests to the appropriate teams

What We're Looking For
  • High school diploma or currently working toward one
  • Previous call center or customer service experience is a plus
  • Strong communication skills and a positive, helpful attitude
  • Ability to multitask and stay organized in a fast-paced environment
  • Good problem-solving skills and attention to detail
  • Comfortable handling confidential information
  • Basic Microsoft Office knowledge
  • A team-oriented mindset

What You'll Get
  • The opportunity to make a real difference for members every day
  • Hands-on training with tools like CU*BASE
  • A supportive, team-focused work environment
  • Great benefits including medical, dental, vision, PTO, and 401(k) matching

About Xtend
Xtend is a Credit Union Service Organization (CUSO) owned by the credit unions we serve. We provide services like contact center support, bookkeeping, and back-office operations to help credit unions better serve their members. Join a team that's focused on service, innovation, and making an impact.

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