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Intern Call Center Representative Jobs in Delaware

Liveops

Remote Customer Service Representative

Dover, DE · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

Schell Brothers

Warranty Representative

Rehoboth Beach, DE

$15 - $19.50/hr

Schell Brothers Delaware Division is looking for an energetic and positive Customer Care Team Member (Warranty Representative) who has the ability and desire to interact closely with our customers to ...

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Intern Call Center Representative information

What does an intern call center representative do?

An Intern Call Center Representative supports the operations of a call center by assisting customers over the phone, answering questions, and resolving basic issues. They are typically responsible for handling inquiries, providing information about products or services, and escalating more complex issues to senior staff. Interns in this role learn effective communication skills, customer service best practices, and gain hands-on experience in a fast-paced environment. This position often serves as an entry point for those interested in a career in customer service or related fields.

What can an intern call center representative expect in terms of training and mentorship during their internship?

Intern Call Center Representatives typically receive structured training that covers company policies, customer service best practices, and software tools used for handling calls. Most call centers pair interns with experienced agents or supervisors who provide on-the-job guidance, feedback, and support. This mentorship helps interns develop communication skills, learn effective problem-solving techniques, and gradually take on more complex customer inquiries. Regular check-ins and performance reviews are common, ensuring interns are supported as they build confidence and competence in the role.

What are the key skills and qualifications needed to thrive as an intern call center representative, and why are they important?

To thrive as an Intern Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is typically expected. Active listening, patience, and a customer-focused attitude are essential soft skills that set top performers apart. These competencies are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company image.

Can you work remotely as an intern call center representative?

Intern call center representatives can often work remotely, depending on the company's policies and the nature of the role. Remote work typically requires good communication skills, a reliable internet connection, and familiarity with call center software. Availability for remote work varies by employer and position requirements.

How do you get a call center representative job with no experience?

To get a call center representative job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the role. Entry-level positions often require a high school diploma or equivalent and may provide on-the-job training, so highlighting your interpersonal skills and willingness to learn can improve your chances of being hired.

What are the most commonly searched types of Call Center Representative jobs in Delaware?

The most popular types of Call Center Representative jobs in Delaware are:

What cities in Delaware are hiring for Intern Call Center Representative jobs?

Cities in Delaware with the most Intern Call Center Representative job openings:

Intern Call Center Representative jobs near you

Remote Customer Service Representative

Liveops

Newark, DE • Remote

$20/hr

Contractor

Re-posted 19 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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