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Intern Call Center Representative Jobs in Delaware

Liveops

Remote Customer Service Representative

Dover, DE · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

Mister Sparky of Delaware

Client Care Representative

Newark, DE · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reports to the Call Center Manager. JOB DUTIES * Answers incoming client telephone calls and ... The ideal client care representative has a courteous and pleasant demeanor, whether on a phone call ...

Mister Sparky of Delaware

Client Care Representative

Newark, DE · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reports to the Call Center Manager. JOB DUTIES Answers incoming client telephone calls and ... The ideal client care representative has a courteous and pleasant demeanor, whether on a phone call ...

Casella Home Office

Customer Care Representative

Townsend, DE · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Care Representative The Customer Care Representative provides outstanding service to our ... Understands and strives to meet or exceed call center metrics while providing excellent consistent ...

New

Schell Brothers

Warranty Representative

Rehoboth Beach, DE · On-site

$15 - $19.50/hr

Schell Brothers Delaware Division is looking for an energetic and positive Customer Care Team Member (Warranty Representative) who has the ability and desire to interact closely with our customers to ...

Casella Waste Systems, Inc.

Customer Care Representative

Townsend, DE · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Care Representative provides outstanding service to our customers by responding to a ... Understands and strives to meet or exceed call center metrics while providing excellent consistent ...

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Showing results 21-40

All JobsIntern Call Center Representative JobsIntern Call Center Representative Jobs in Delaware

Intern Call Center Representative information

Can you work remotely as an intern call center representative?

Intern call center representatives can often work remotely, depending on the company's policies and the nature of the role. Remote work typically requires good communication skills, a reliable internet connection, and familiarity with call center software. Availability for remote work varies by employer and position requirements.

How do you get an intern call center representative job with no experience?

To secure an intern call center representative position with no experience, focus on developing strong communication and customer service skills, and highlight any relevant coursework or volunteer work on your resume. Entry-level roles often require a positive attitude, basic computer skills, and the ability to learn quickly, making internships accessible to beginners. Applying to companies that offer training programs or internships designed for students or entry-level candidates can improve your chances.

What does an intern call center representative do?

An Intern Call Center Representative supports the operations of a call center by assisting customers over the phone, answering questions, and resolving basic issues. They are typically responsible for handling inquiries, providing information about products or services, and escalating more complex issues to senior staff. Interns in this role learn effective communication skills, customer service best practices, and gain hands-on experience in a fast-paced environment. This position often serves as an entry point for those interested in a career in customer service or related fields.

What can an intern call center representative expect in terms of training and mentorship during their internship?

Intern Call Center Representatives typically receive structured training that covers company policies, customer service best practices, and software tools used for handling calls. Most call centers pair interns with experienced agents or supervisors who provide on-the-job guidance, feedback, and support. This mentorship helps interns develop communication skills, learn effective problem-solving techniques, and gradually take on more complex customer inquiries. Regular check-ins and performance reviews are common, ensuring interns are supported as they build confidence and competence in the role.

What are the key skills and qualifications needed to thrive as an intern call center representative, and why are they important?

To thrive as an Intern Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is typically expected. Active listening, patience, and a customer-focused attitude are essential soft skills that set top performers apart. These competencies are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company image.
What are the most commonly searched types of Call Center Representative jobs in Delaware? The most popular types of Call Center Representative jobs in Delaware are:
What cities in Delaware are hiring for Intern Call Center Representative jobs? Cities in Delaware with the most Intern Call Center Representative job openings:
Intern Call Center Representative jobs near you

Representative - Call Center Agent (Full Time)

Bally's Corporation

Dover, DE • On-site

$16/hr

Full-time

Re-posted 19 days ago

Bally's rating

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

Job description

Responsibilities:
  • Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile.
  • Ability to lead the call without impacting actually listening to the voice of the customer.
  • Ability to quickly and accurately input information into various systems.
  • Seeks and acts upon opportunities to up-sell accommodations.
  • Maintains guest confidentiality at all times when reviewing information.
  • Registers guests in player tracking software for select invitational events.
  • Effectively deal with job stress, angry callers and upset customers. Understand the impact of voice tone when speaking with guests.
  • Follows department standards and sequence of service. Participates in shop reports, and makes adjustments based on feedback from supervisor or manager.
  • Must have a clear speaking voice, be comfortable with phone work and date entry.
  • Needs to be able to type information into computer while speaking to customer on the phone.
  • Promotes positive and productive motivation within the department.
  • Respond to all guest inquiries professionally, courteously and promptly.
  • Must be prepared and able to handle with composure and tact a high volume of repetitive customer interactions over the telephone in a fast paced environment. Always keep a smile in voice.
  • Will handle hotel room reservations and casino offers. Handles additional offers for special events as required.
  • Handles guest room deposits via credit cards that are placed on reservations.
  • Maintains knowledge and ability to multi-task multiple systems to include but not limited to hotel property management systems, central reservations systems, revenue management systems, and call center systems.
  • Utilizes Microsoft Office suite programs. i.e. Microsoft Office products, Excel, Word, Outlook etc.
  • Assists with overflow calls from other properties as required.
  • Maintains an effective and professional manner with all customers.
  • Performs filing assignments as directed.
  • Works safely, following all established safety rules and regulations.
  • Communicates effectively with co-workers, supervisors and guests.
  • Follows all relevant policies and procedures.
  • Performs other duties as assigned.

Qualifications:
  • High school diploma, GED or equivalent work experience required.
  • Strong computer literacy skills.
  • Must have excellent written and oral English communication skills, and telephone etiquette skills.
  • Prior call center or customer service experience preferred.
  • Must possess excellent hospitality and guest relations skills.
  • Must be able to report to work on time as scheduled.
  • Must be proactive and work well under pressure in a fast paced environment.
  • Must be able to respond calmly and make rational decisions when handling guest conflicts.
  • Must have outstanding coordination and organizational skills with the ability to multi-task.
  • Must be able to work a varied shift schedule, including weekends and holidays.
  • Must present an overall professional appearance and report to work in appropriate attire
  • Must have the ability to work well with fellow employees - must be a team player.

Work Environment:
  • Must be available to work weekends, holidays, and nights as scheduled
  • Must be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist (keyboard date entry) as well as prolonged viewing of data on a computer monitor.
  • Must be prepared and able to handle with composure and tact a high volume of repetitive customer interactions over the telephone in a fast paced environment. Always keep a smile in voice.

Additional Benefits:
  • Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:
  • $16.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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