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Integra Solutions Jobs in Ohio (NOW HIRING)

Business Integra

DB 2(Database ) Developer

Columbus, OH · On-site

Company Description Business Integra (BI) is an award-winning global provider of information technology (IT) services and solutions infused with leading-edge technologies; and has been recognized by ...

Integra Connect LLC

Help Desk Analyst

OH · On-site

$50K - $65K/yr

... solutions and equipment. * Provide technical support primarily over the phone, remote access or ... Integra Connect, LLC provides a comprehensive benefits plan * Medical/Dental/Vision Insurance ...

Integra Connect Careers

Help Desk Analyst

Fairlawn, OH · Hybrid

$19.50 - $26.75/hr

... solutions and equipment. * Provide technical support primarily over the phone, remote access or ... Integra Connect, LLC provides a comprehensive benefits plan * Medical/Dental/Vision Insurance ...

Encode INC

Travel Cath Lab Technologist

Akron, OH · On-site

$2.1K - $2.9K/wk

About Encode INC At Encode, we empower organizations and individuals through innovative, human-centric workforce and technology solutions. With decades of experience and a proven track record, we ...

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Integra Solutions information

What are the key skills and qualifications needed to thrive as an Integra Solutions Specialist, and why are they important?

To thrive as an Integra Solutions Specialist, you need expertise in business process analysis, system integration, and a solid background in IT or engineering, often supported by a relevant degree. Familiarity with integration platforms (such as Microsoft Power Platform or SAP), APIs, and workflow automation tools is typically required. Strong problem-solving abilities, communication skills, and adaptability help professionals excel in client-facing and team environments. These skills are essential for delivering seamless technology solutions that meet client needs and drive organizational efficiency.

What is the difference between Integra Solutions vs Network Engineer?

AspectIntegra SolutionsNetwork Engineer
Required CertificationsIT certifications, such as CompTIA, Cisco, or MicrosoftNetworking certifications like CCNA, CCNP, CompTIA Network+
Work EnvironmentIT consulting firms, client sites, or corporate IT departmentsData centers, corporate offices, or service providers
Industry UsageIT solutions, consulting, and support servicesNetworking infrastructure, system design, and maintenance

Integra Solutions and Network Engineers both require IT and networking certifications and often work in similar environments. However, Integra Solutions typically provides broader IT solutions and consulting services, while Network Engineers focus specifically on designing, implementing, and maintaining network infrastructure.

What is Integra Solutions?

Integra Solutions is a company that specializes in providing technology consulting, enterprise solutions, and IT services to businesses across various industries. Their offerings often include business process optimization, custom software development, systems integration, and IT support. The specific services may vary depending on their area of expertise, but they generally aim to help organizations improve efficiency, streamline operations, and leverage technology for growth. Clients often partner with Integra Solutions to address complex business challenges and implement innovative digital solutions.

What does collaboration typically look like for team members at Integra Solutions?

At Integra Solutions, collaboration is central to daily operations, as team members often work closely with colleagues from various departments such as project management, software development, and client support. Regular meetings, both in-person and virtual, are used to discuss project updates, troubleshoot challenges, and align on client goals. Employees are encouraged to share ideas and feedback openly, creating an environment where teamwork drives innovative solutions. This structure not only fosters professional growth but also ensures that projects are delivered efficiently and meet high-quality standards.
What are popular job titles related to Integra Solutions jobs in Ohio? For Integra Solutions jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Integra Solutions jobs in Ohio look for? The top searched job categories for Integra Solutions jobs in Ohio are:
What cities in Ohio are hiring for Integra Solutions jobs? Cities in Ohio with the most Integra Solutions job openings:
Integra Solutions jobs near you

Customer Experience Agent (On-Site)

Integra Beauty

Groveport, OH

$15.25 - $20.25/hr

Full-time

Posted 6 days ago

Job description

Who We Are:
Our team of innovators and visionaries is passionate about pushing the envelope and taking bold risks that inspire people to realize their beautiful potential. With our HQ in Dania Beach and our offices in California and Ohio, we’re constantly raising the bar and evolving to create a more diverse and cultivating work environment. 
 
We develop our digital platforms and promote industry-leading products across online, mobile, social, and retail markets. Integra Beauty has created L’ange and OFIR two leading consumer goods brands that are paving the way for unlimited brand incubation. Our team is at the forefront of emerging trends and we are looking for like-minded individuals to continue growing our company.
 
 
About the Role:
Integra Beauty is looking for an enthusiastic self-starter to join our Customer Experience team.  The Customer Experience Representative will work closely with Marketing and Operations teams to provide best-in-class support to our customers.  The ideal candidate will possess exceptional communication and writing skills and has the ability to think outside of the box to provide our customers with unique solutions
 
Do you have a career goal? Do you have a mission? Our goal for our L'ange Hair brand is to transform the lives of 25 million people by 2026. We are quickly exceeding our expectations by creating cutting-edge styling tools and salon-quality hair care products. 
 
Our products are dedicated to helping women everywhere look and feel their best through luxurious, dynamic and healthy hair. Come share our mission to deliver great products, rapidly grow our business, and accelerate your career to new heights.
 
Shift
Monday - Friday *Saturday OT may be required
Hours
8am - 430pm *OT may be required
Pay Type 
Biweekly
Duties and Responsibilities
  • Provide accurate, friendly customer service in a timely fashion. Respond to a minimum of 160 tickets a day. Triage issues and respond appropriately to issues of greater importance.
  • Facilitate business development and maintain product knowledge of our catalog of products to assist customers in finding the right products for their needs.
  • Handle customer inquiries and complaints by providing appropriate solutions, troubleshooting and alternatives including but not limited to warrant.
  • Communicate any trending issues or problems to the team. Documenting order fulfillment KPIs.
  • Troubleshoot problems with shipments, products, and ordering. Monitor order and return flow. Follow communication procedures, guidelines and policies.
  • Advise consumers on return process for defective claims and assist with processing eligible replacements.
  • Provide feedback to the upper management regarding incoming consumer contacts and provide recommendations on how to improve moving forward.
Qualifications
  • 1-2 years of experience of Customer Service experience using phone, email, and chat in and e-commerce company is a plus.
  • Familiarity with Gladly ,Shopify, and Narvar is highly desired.
  • Experience performing extensive research to resolve complex customer inquiries.
  • Strong customer service and office administrative skills and proficiency with Microsoft office applications required.
  • Supportive, positive attitude with a professional demeanor applied to all tasks.
  • Strong command of the English language.
  • Ability to handle challenging customer interactions via chat or email.
Key Integra Competencies (All candidates are expected to demonstrate, regardless of role)
  • Action Oriented
  • Situational Adaptability
  • Drives Results
Benefits
  • Medical, Dental, Vision, Life Insurance
  • 401k plan
  • Additional Opt-In Insurances
  • Vacation + Sick Time Pay
  • L'ange Hair Product Stipend- a quarterly stipend to help you refresh your favorite L'ange products and also try new products!