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Intake Jobs in Omaha, NE (NOW HIRING)

Mutual of Omaha

Claim Intake Technician

Omaha, NE · Remote

Claim Intake Technician Apply now Job no: 505181 Work type: Full Time Regular Location: Remote Categories: Claims/Claims Processing Mutual of Omaha is looking for a detail-oriented Claim Intake ...

The Salvation Army

Intake Worker

Omaha, NE · On-site

$16.50 - $17/hr

*** Full- Time Monday- Friday, Pay Rate: $16.50-$17.00 Per Hour*** The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

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All JobsIntake JobsIntake Jobs in Omaha, NE

Intake information

See Omaha, NE salary details

$28.1K

$40.3K

$75.8K

How much do intake jobs pay per year?

As of Sep 8, 2026, the average yearly pay for intake in Omaha, NE is $40,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $39,000.00 per year, depending on experience, location, and employer.

What is an intake specialist?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are the key skills and qualifications needed to thrive as an intake specialist?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.

What are some common challenges faced by professionals in an intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

What are the most commonly searched types of Intake jobs in Omaha, NE?

The most popular types of Intake jobs in Omaha, NE are:

What job categories do people searching Intake jobs in Omaha, NE look for?

The top searched job categories for Intake jobs in Omaha, NE are:

Intake jobs near you
Infographic showing various Intake job openings in Omaha, NE as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $40,308 per year, or $19.4 per hour.

Clinical Intake Specialist

Hillcrest Health Services

Bellevue, NE • On-site

$16.75 - $22.50/hr

Other

Medical, Dental, Vision, Life

Posted 18 days ago

Job description

Clinical Intake Specialist - Hillcrest Home Care
Location: Bellevue, NE Area Preferred | Remote Opportunity Available for the Right Candidate
Service Line: Hillcrest Home Care
Schedule: Full-Time | 32+ Hours per Week
Hillcrest Health & Living is looking for an organized, clinically knowledgeable, and relationship-focused Clinical Intake Specialist to join our Hillcrest Home Care team.
We would love to find an LPN or RN in the Bellevue, NE area who can stay closely connected to our local Home Care team and referral partners. However, for the right candidate with strong home health, intake, referral, admissions, or care-coordination experience, we are open to considering a fully remote arrangement.
The position is considered full-time at 32 or more hours per week, providing some flexibility while still serving as an integral part of the Hillcrest Home Care team.
At Hillcrest, our mission is simple: Inspiring people to live their best lives. As a Clinical Intake Specialist, you will help ensure patients receive the right services at the right time by reviewing clinical referrals, navigating insurance requirements, coordinating admissions, and creating a positive experience for patients, families, and referral partners.
What You'll Do
As the Clinical Intake Specialist, you will be responsible for the timely clinical review, planning, and coordination of referrals received by Hillcrest Home Care. You will also help coordinate services for current clients who are re-admitted to the hospital and support the Home Care team in managing referrals from initial receipt through admission.
You will:
  • Review and process assigned home health referrals according to established clinical, admission, and financial criteria.
  • Complete clinical reviews and determine appropriate placement based on patient needs and established admission guidelines.
  • Communicate promptly and professionally with hospitals, providers, discharge planners, referral sources, patients, and families.
  • Build strong relationships with referral partners by providing timely, accurate information and excellent customer service.
  • Screen referrals, gather necessary clinical information, and complete required intake steps according to established workflows.
  • Accurately enter and maintain referral information within CRM and electronic health record systems.
  • Verify insurance coverage, eligibility, and required authorizations for referred patients.
  • Clearly communicate insurance and eligibility information to patients, families, and appropriate team members.
  • Complete the pre-admission process and provide an organized handoff to the Home Care team for scheduling and start of care.
  • Coordinate communication when current Home Care patients are re-hospitalized.
  • Work with hospital discharge planners to support timely and appropriate transitions back to home health services.
  • Monitor referral status and proactively follow up on missing information or barriers that could delay admission.
  • Work closely with the Home Care team to improve referral conversion, support census goals, and reduce avoidable referrals not taken under care.
  • Maintain referral-management reports, re-hospitalization tracking, census information, and other operational tools.
  • Provide backup clinical referral support, including clinical review of community-based referrals and associated insurance authorizations.
  • Educate referral partners on Hillcrest services and the continuum of care when appropriate.
  • Maintain strict confidentiality of patient health, financial, and personal information in accordance with HIPAA and Hillcrest requirements.
  • Participate in service-line initiatives focused on quality outcomes, referral management, and reducing re-hospitalizations.
What We're Looking For
We are looking for someone who combines clinical knowledge with exceptional organization and follow-through.
The right candidate will be able to review clinical information, understand the needs of patients transitioning from acute or post-acute care, communicate confidently with healthcare professionals, and manage multiple referrals without losing track of important details.
While candidates in the Bellevue, NE area are preferred, we recognize that the right person may be located elsewhere. Candidates with strong relevant experience who demonstrate the ability to work independently, communicate consistently, and stay closely connected to the team may be considered for a fully remote arrangement.
Ideal candidates will have:
  • An active LPN or RN license and a strong clinical foundation.
  • Experience in home health, acute care, post-acute care, skilled nursing, clinical intake, case management, care transitions, utilization review, admissions, or a similar healthcare setting.
  • Strong understanding of the healthcare continuum and patient transitions between levels of care.
  • Previous experience with home health admissions, intake, or referral management preferred.
  • Ability to review clinical documentation and make accurate, timely decisions based on established admission criteria.
  • Experience working with insurance verification, eligibility, and authorization processes preferred.
  • Strong communication skills with hospitals, providers, discharge planners, patients, families, and internal clinical teams.
  • Exceptional organization and the ability to manage multiple referrals, deadlines, and follow-up items simultaneously.
  • Strong attention to detail with clinical information, documentation, insurance requirements, and data entry.
  • A self-directed work style with strong accountability and follow-through.
  • Ability to identify barriers, solve problems, and keep referrals moving forward.
  • Strong customer-service instincts and a professional, relationship-focused approach.
  • Ability to work effectively as part of a team while working independently.
  • Comfort learning and becoming highly proficient in CRM, electronic health record, hospital referral, and other healthcare technology platforms.
Education & Credentials
  • Associate degree required.
  • Bachelor's degree preferred.
  • Active Registered Nurse (RN) or Licensed Practical Nurse (LPN) license in Nebraska or an applicable Nurse Licensure Compact state required.
  • At least two years of healthcare experience, including exposure to acute and post-acute services, preferred.
  • Previous experience with home health admissions, clinical intake, referrals, or care coordination strongly preferred.
  • Candidates working remotely must meet applicable licensure requirements for the position.
Why Hillcrest?
The transition from a hospital, rehabilitation setting, or other level of care into home health can be complicated. Patients and families are often navigating clinical needs, insurance requirements, new services, and important decisions all at once.
The Clinical Intake Specialist helps bring those pieces together.
Your work will help ensure referrals are reviewed quickly, clinical information is complete, barriers are addressed, communication stays clear, and patients can begin home health services without unnecessary delays.
This is also a unique opportunity for an LPN or RN who wants to use their clinical knowledge in a different way. Instead of providing bedside care, you will use your nursing background to review clinical information, coordinate admissions, solve problems, and help patients successfully access home health services.
We would ideally like this person to be based in or near Bellevue, Nebraska, but we are open to the right candidate working remotely if their experience, communication style, and ability to work independently make them a strong fit for the team.
What Hillcrest Offers
  • Competitive compensation.
  • Full-time schedule starting at 32+ hours per week.
  • Bellevue, NE area candidates preferred, with remote flexibility available for the right candidate.
  • Multiple health insurance plan options.
  • Vision, dental, and life insurance.
  • Professional development support, including tuition reimbursement, certifications, and career-growth programs.
  • Dayforce Wallet, allowing you to choose when you get paid.
  • Gym membership reimbursement and partner discounts.
  • Supportive leadership and a collaborative Home Care team.
  • Opportunity to use your LPN or RN experience in a non-traditional clinical role.
  • Opportunities to grow within a mission-driven senior care organization.
Remote Work & Other Requirements
  • Candidates in or near Bellevue, NE are preferred.
  • Remote candidates must be able to work effectively and independently while maintaining consistent communication with the Hillcrest Home Care team.
  • Remote team members must maintain reliable internet access and an appropriate workspace for handling confidential patient information.
  • Must be responsive and available during established working hours to support referrals and communication with healthcare partners.
  • Must be able to speak, read, and write English.
  • Must be flexible, calm, and professional when working with patients, families, referral sources, or healthcare professionals in stressful situations.
  • Must be able to manage multiple priorities in a fast-paced intake environment with strong attention to detail.
  • Must be able to utilize CRM, electronic health record, hospital referral, insurance, and other healthcare technology systems efficiently and effectively.
  • Must maintain confidentiality of patient, financial, organizational, and health information in accordance with HIPAA and Hillcrest requirements.
  • Other duties as assigned.

Ready to Use Your Nursing Experience in a Different Way?
If you are an LPN or RN who understands healthcare transitions, enjoys clinical problem-solving, and wants to use your nursing knowledge to help patients successfully access home health services, we invite you to apply for the Clinical Intake Specialist - Hillcrest Home Care role.
Candidates in the Bellevue, NE area are preferred, but we are open to finding the right person-even if that means considering a remote candidate with the experience and skills to be successful in the role.
Join Hillcrest Health & Living and help us continue inspiring people to live their best lives through timely clinical review, exceptional communication, and seamless transitions to care.

Apply