Youth Court Intake Team Lead
Mississippi Administrative Office of the Courts
Contract Opportunity through VieMed Healthcare Staffing
Position Summary
VieMed Healthcare Staffing is recruiting experienced, licensed social work professionals to serve as
Youth Court Intake Team Leads supporting the Mississippi Administrative Office of the Courts.
The Youth Court Intake Team Lead will perform and maintain a working knowledge of the core responsibilities assigned to Youth Court Intake Officers while also providing leadership, supervision, quality oversight, technical guidance, and operational support to approximately half of the statewide contract workforce.
Each Team Lead will oversee Intake Officers assigned to a designated region and defined county territories. The Team Lead will be responsible for promoting consistent intake practices, monitoring workloads, reviewing documentation, supporting staff performance, and ensuring the accurate and timely processing and reporting of Youth Court intake information.
This role is ideal for an experienced social work professional who combines strong clinical or professional judgment with effective leadership, coaching, documentation, organization, and problem-solving skills.
Compensation and Contract Details
Anticipated base pay: $35.25/hr
Final rate will be determined based on relevant experience, licensure, qualifications, and contract approval.
Overtime rate: 1.5 times the approved regular hourly rate
At $35.25 per hour: $52.88 per overtime hour
Holiday rate: 1.5 times the approved regular hourly rate when an approved worked holiday qualifies for premium compensation.
The position will observe applicable Mississippi state holidays, and staff are generally expected to be off on those dates.
Anticipated contract end date: June 30, 2027
The contract may be extended based on continued program needs, funding, performance, and client approval.
Team Leads are expected to begin approximately 7 10 days before the Intake Officer cohort.
This is an onsite, regionally assigned contract position.
Supervisory Scope
The Youth Court Intake Team Lead will:
Directly supervise approximately one-half of the statewide contract Intake Officer workforce.
Oversee staff assigned to designated counties, courts, and regional territories.
Serve as the primary day-to-day point of contact for assigned contract employees.
Coordinate staffing coverage across assigned jurisdictions.
Help ensure continuity of operations when court needs, referral volumes, vacancies, or absences affect coverage.
Maintain regular communication with Administrative Office of the Courts leadership and VieMed Healthcare Staffing program leadership.
Travel within the assigned region as necessary to support employees and court operations.
The final number of staff, counties, courts, and territories assigned to each Supervisor will be determined based on the approved statewide coverage model.
Supervisory and Leadership Responsibilities
The Youth Court Intake Team Lead will:
Oversee the daily operations of the Youth Court intake function within the assigned region.
Supervise, support, coach, and evaluate assigned Youth Court Intake Officers.
Assign, balance, and monitor workloads across designated counties and courts.
Review staffing coverage and adjust assignments based on referral volume, court schedules, vacancies, absences, and operational priorities.
Provide onboarding support, training, coaching, mentoring, and technical assistance.
Reinforce standardized Youth Court intake policies, procedures, and documentation requirements.
Promote the consistent application of statewide intake practices.
Conduct routine quality-assurance reviews of referrals, intake records, documentation, and data entry.
Monitor the accuracy, completeness, objectivity, and timeliness of staff documentation.
Ensure Youth Court intake data is entered and reported within required timeframes.
Identify documentation deficiencies, operational barriers, training needs, and performance concerns.
Provide timely corrective guidance and follow-up.
Track staff productivity, workload distribution, outstanding assignments, and required reporting.
Assist with resolving complex referrals, workflow questions, and court-specific concerns.
Support Intake Officers in exercising sound judgment while remaining within the scope of applicable policies and procedures.
Facilitate communication among Intake Officers, court personnel, AOC leadership, and VHS program leadership.
Escalate legal, operational, safety, performance, or compliance concerns through the appropriate channels.
Participate in leadership meetings, case consultations, workforce planning, and process-improvement activities.
Prepare or assist with regional and statewide reports.
Help maintain adequate staffing and operational readiness throughout assigned territories.
Perform additional duties as assigned.
Intake Officer Functions
Team Leads must understand and be prepared to support or perform the foundational duties of an Intake Officer, including:
Receiving and reviewing referrals submitted to Youth Court.
Conducting preliminary intake screenings and inquiries.
Gathering information regarding the circumstances and best interests of children and families referred to Youth Court.
Assisting in determinations regarding appropriate Youth Court intake actions.
Communicating with affiants and other parties involved in Youth Court matters.
Collaborating with Youth Court Intake Units, judges, attorneys, law enforcement, schools, service providers, and community partners.
Documenting all relevant contacts, activities, findings, decisions, and actions associated with referrals.
Ensuring the accurate and timely entry of Youth Court intake information.
Performing data-entry, data-management, and reporting responsibilities.
Protecting highly sensitive and confidential juvenile and family information.
Following standardized AOC intake policies and procedures.
The Team Lead may provide direct intake coverage when necessary to address vacancies, absences, urgent operational needs, or workload demands.
Required Education and Licensure
Candidates must possess:
A bachelor s degree or higher in Social Work from an appropriately accredited institution.
An active, unrestricted social work license that permits the individual to practice in Mississippi.
The ability to maintain required licensure throughout the duration of the assignment.
A master s degree in Social Work and advanced social work licensure