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Intake Support Worker Jobs in Toronto, ON (NOW HIRING)

City of Toronto

PERSONAL SUPPORT WORKER LTC

Toronto, ON

CA$31.21 - CA$34.06/hr

... logs intake, and provides hygienic and mouth care after meal. Collects and cleans dentures as ... Successfully completed a Personal Support Worker Program or Training that meets the vocational ...

360°kids

Youth Worker - Overnight

Richmond Hill, ON · On-site

CA$51K/yr

We have been a leader in the delivery of innovative support services for more than 35 years as we ... Within 72 hours of admission, conduct the full Intake process with clients, using the VISPDAT needs ...

College of Nurses of Ontario

Intake Assessor

Toronto, ON

CA$108K - CA$129K/yr

JOB PURPOSE Supports applicants with health conditions and/or matters related to conduct and ... working in regulation. * Three to five years relevant experience in investigations, risk management ...

Canada Goose

Specialist, Site Experience

Toronto, ON

Build strong working relationships with UX, Insights & Trade, Emerch, Content, Operations, and Development teams to deliver cohesive, user-centric solutions. * Provide intake support and execution ...

Sonepar

Team Support Specialist

Woodbridge, ON · On-site

You will be working for the world's #1 privately held business to business distributor of ... Key Responsibilities Quote Coordination & Intake Coordinate the intake of quote requests from Sales ...

Clio

Senior Product Manager, Intake

Toronto, ON · On-site

Working from the overarching strategy set by your Director you will develop a roadmap in ... Support What You Bring * Prior Experience in Legal or Legal tech: A background as a practicing ...

Youthlink

Shelter Youth Worker (#1571)

Toronto, ON · On-site

Annual vacation with pay at 1.66 working days for each calendar month to a maximum of20 working ... of intake Provides direct care and supervision to residents in the YTHSP and support youth with ...

Td

Senior Manager, Engineering

Toronto, ON · Remote

CA$149K - CA$183K/yr

... are working towards building and utilizing reusable, scalable components, drive AI adoption ... and Intake support Platform Dev, BSA and QE resources are present in ARTs; requires people ...

The Stop

Relief Worker

Toronto, ON

CA$27.20/hr

... with intake at food bank front desk, giving out numbers, filing and other administrative tasks ... Support program participants by providing necessary referrals to community resources and assisting ...

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All JobsIntake Support Worker JobsIntake Support Worker Jobs in Toronto, ON

Intake Support Worker information

How to become an intake support worker?

To become an intake support worker, candidates typically need a high school diploma or equivalent and relevant experience in social services or healthcare. Many roles require strong communication skills, empathy, and knowledge of client intake procedures; some employers may prefer or require certification in mental health or social work. On-the-job training is common, and a background check is often necessary before employment.

What cities near Toronto, ON are hiring for Intake Support Worker jobs?

Cities near Toronto, ON with the most Intake Support Worker job openings:

Infographic showing various Intake Support Worker job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 57% Full Time, 38% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Behavioural Personal Support Worker_FT-Contract

Aurora, ON • On-site

LOFT Community Services
See more jobs at LOFT Community Servicesexternal

CA$53K - CA$55K/yr

Contractor

PTO

Posted 28 days ago

Key responsibilities

  • Provide direct care, education, and support to seniors demonstrating responsive behaviours associated with dementia, mental illness, addictions, or neurological conditions.

  • Support the development and implementation of Behavioural Support Plans, monitor behavioural changes, and report to the care team.

  • Collaborate with multidisciplinary teams, support client transitions to appropriate care settings, and assist with activities of daily living.

Job description

Title of Job: Behavioural Personal Support Worker
Vacancy: 2
Date: September 2, 2026
Closing Date: September 16, 2026
Location: Aurora, ON - Behavioural Support Services
Compensation: $53,776 - $55,109 Annually Prorated
Contract Duration: until March 31, 2027
Work Type: Onsite
Job ID: 10996395
Existing or New Position: New

Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Program Summary:
The Behavioural Support Services Team improve the health care services of older adults, their families and caregivers. The responsive program supports those who live and cope with behaviours/personal expressions associated with dementia, mental illness, addictions and other neurological conditions, when they require it and wherever they live, at home or elsewhere.
Behaviours/personal expressions are a response, often intentional, to something important to our clients. Persons may use words, gestures, or actions to express something important about their personal, social, or physical environment. Behaviours/personal expressions such as wandering, physical resistance and agitation can be common for individuals living with dementia, mental illness, addiction or other neurological disorders. They can be very distressing to the older adults themselves and to their families, caregivers and other support providers.
Job Summary:
The Behavioural Support Personal Support Worker is part of a team that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions who are living in the community (anywhere except long-term care settings) of the geographical areas of Ontario Health Central. The PSW provides expertise and assistance with personal care and assistance with activities of daily living for persons served within the program with behavioural challenges. Working with Psychogeriatric Case Manager, the PSW will enhance the quality of life for individuals with responsive behaviours in hospital and/or transitional sites. The PSW is part of a team that provides behavioural support services to individual persons served, transitional management between health care providers and ongoing training for persons served, family, care-partners and clinicians.

What You Will Do:
  • Serve as the primary Personal Support Worker (PSW) for assigned clients, following established visit schedules.
  • Conduct and document observations of client behaviour, especially during initial intake, to help identify triggers.
  • Maintain accurate and timely documentation in accordance with agency standards and reporting tools.
  • Support the development and implementation of Behavioural Support Plans in collaboration with the Psychogeriatric Case Manager.
  • Apply and adapt interventions and strategies to effectively manage responsive behaviours.
  • Monitor and report behavioural changes or escalation to the care team.
  • Provide guidance and mentorship to staff, caregivers, and family members on effective strategies.
  • Participate in care conferences, team meetings, and discharge planning.
  • Collaborate with multidisciplinary teams to ensure coordinated, client-centered care.
  • Assist with client transitions to appropriate care settings.
  • Deliver care through communication, observation, and hands-on support, reporting any changes in condition.
  • Follow all health and safety, infection prevention, and organizational policies.
  • Work primarily in hospital settings, adhering to site-specific protocols.
  • Perform additional duties as assigned by leadership.
What You Bring:
  • Post-secondary education in Human Services (i.e PSW Certificate, Health Care Aide Certificate, RPN Certificate) or equivalent field.
  • Understanding of challenges faced by vulnerable, older adults and seniors with serious mental illness, cognitive and addiction challenges who exhibit responsive behaviours.
  • Knowledge of GPA, P.I.E.C.E.S., U-First etc. or willingness to be trained
  • Strong understanding of Behavioural Supports Ontario (BSO) principles
  • Experience supporting clients using a Psychosocial Rehabilitation (PSR) approach.
  • Skilled in assessment, crisis intervention, and problem-solving in both individual and group settings.
  • Compassionate and client-centered approach with the ability to build positive relationships.
  • Physically able to perform duties including lifting and transferring.
  • Valid First Aid & CPR certification
  • Excellent communication and computer skills, with the ability to follow instructions effectively.
  • Ability to work independently and collaboratively within a team environment.
  • Proven reliability, professionalism, and accountability.
  • Valid driver’s license and access to a vehicle is required.
  • Additional language skills are an asset
Work Environment:
  • Frequent travel will also be required.
  • Occasional evening and weekend hours may be required.
What We Offer: 
  • 24/7 Employee Assistance Program
  • E-learning program available all year round
  • Starting vacation time above minimum standard,
  • Additional paid personal and paid sick days
  • Professional development budget available to help you nurture and shape your career
  • Corporate Gym membership rate with GoodLife Fitness
  • Access to Perkopolis, a comprehensive corporate discount program
  • Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
Our Commitment to Diversity and Inclusion:
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note:

  • A satisfactory vulnerable sector check (VSC) is also required.
  • This posting provides only a summary of the responsibilities and requirements for the position 

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.

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