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Intact Jobs in New Castle, IN (NOW HIRING)

Intact information

What is an Intact adjuster?

Intact adjusters are professionals who work for Intact Insurance, one of Canada's leading insurance companies. They are responsible for investigating insurance claims, assessing damages, and determining the amount that should be paid to policyholders. Their work involves communicating with claimants, gathering evidence, and ensuring that claims are processed fairly and efficiently. Intact adjusters play a crucial role in helping customers recover from unexpected events such as accidents, property damage, or theft.

What skills and qualifications are needed to thrive as an Intact Insurance Claims Adjuster?

To thrive as an Insurance Claims Adjuster at Intact, you need a solid understanding of insurance policies, investigative techniques, and claims processing, typically supported by a college diploma or relevant work experience. Familiarity with claims management software, digital documentation systems, and regulatory compliance platforms is crucial. Excellent negotiation, analytical thinking, and interpersonal communication skills help you resolve claims efficiently and empathetically. These skills ensure fair settlements, customer satisfaction, and the company's compliance with industry standards.

What are some common challenges faced by professionals working at Intact, and how can new hires prepare for them?

Professionals at Intact, like those in many large insurance companies, often face the challenge of balancing customer service expectations with detailed regulatory and policy requirements. New hires may also need to quickly adapt to evolving technologies and digital tools used for claims processing and risk assessment. Collaboration across various departments—such as underwriting, claims, and customer service—requires strong communication skills and adaptability. To prepare, candidates should familiarize themselves with basic insurance concepts, practice effective time management, and be proactive in seeking support from colleagues during the onboarding process.

What is the difference between Intact vs Insurance Adjuster?

AspectIntactInsurance Adjuster
CredentialsTypically requires insurance licensing, certifications in claims handlingRequires insurance licensing, certifications in claims adjustment
Work EnvironmentOffice-based, remote, or on-site at claims locationsFieldwork at accident sites, offices, or homes
Industry UsageInsurance companies, claims processingInsurance companies, independent agencies
Common Search IntentIntact vs Insurance AdjusterIntact vs Insurance Adjuster

Intact primarily refers to a company providing insurance services, while an Insurance Adjuster is a professional who assesses claims. Both roles require insurance licensing and certifications, but Intact is a corporate entity, whereas an Insurance Adjuster is an individual working within or for insurance firms. Understanding these differences helps job seekers and clients clarify roles within the insurance industry.

What does Intact do?

Intact is an insurance company that provides property and casualty insurance services. Employees in related roles may work on underwriting, claims processing, or customer service, often requiring knowledge of insurance policies and risk assessment. The company operates in a regulated environment and may require relevant certifications or industry experience.

What kind of jobs does Intact offer?

Intact offers a variety of jobs primarily in insurance, including roles in claims, underwriting, customer service, IT, and finance. Positions may require relevant certifications, technical skills, and the ability to work in a team environment, often with opportunities for career growth within the company.

What cities near New Castle, IN are hiring for Intact jobs?

Cities near New Castle, IN with the most Intact job openings:

Infographic showing various Intact job openings in New Castle, IN as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 87% Physical, 11% Hybrid, and 2% Remote job distribution.

Regional Director of Operations ( Healthcare)

Archway Management

Muncie, IN

Full-time

Re-posted 3 days ago


Job description

Regional Food Service Director:

To oversee all assigned facilities, ensuring leadership and guidance in operations, finances, human resources and client relationships, while providing direct supervision to the facility Food Service Directors. Must live in North Indiana Region and have preivous Healthcare experience. 

Regional Food Service Director Key Accountabilities:

  • Actively support and apply all company and facility policies and procedures to ensure the highest quality of service is being provided to our customers at the lowest possible cost.

  • Work with Corporate and/or onsite dietitians to ensure that all federal and state requirements are being achieved.

  • Cultivate and maintain business partnerships with clients by developing a broad knowledge and understanding of clients’ and their customers’ needs and expectations, including:

  • Establish and maintain internal Quality Assurance and Assessment processes in each assigned facility, including inspections, annual client satisfaction surveys, keep the company and its facilities on the cutting edge of our industry.

  • Actively participate in food service-related committees within assigned facilities (if applicable), or otherwise be involved in and visible at special events within each assigned facility, to demonstrate the company’s team approach and commitment to the clients

  • Plan and develop each unit’s operational budgets and demonstrate an understanding of the company’s financial objectives for each unit. Financial responsibilities include:

  • Review financial results weekly and monthly and make necessary adjustments to improve operational performance.

  • Develop a weekly financial plan to include sales, menu and production records, food purchases, inventory, and labor productivity to assist each unit in achieving its budget targets.

  • Educate Food Service Directors for each facility in P&L process (where applicable) and review month-end results for each facility with its Food Service Director.

  • Ensure all established Accounting practices and timelines are consistently adhered to.

  • Provides assistance as needed, with new business bids, rebids for current clients/customers, and the development of new programs, including:

  • Renegotiate contract terms and/or fee/pricing increases with client, when necessary.

  • Participate in assessment and Performa development, proposal writing and presentations, when necessary.

  • Manage transition of new business accounts.

  • Conduct audits and evaluate each facility’s performance in the areas of food production, menu and recipe standards, sanitation, uniforms, purchasing, inventories, safety, payroll, human resources compliance and record keeping.

  • Demonstrate working knowledge of operational, accounting and human resources policies and procedures (i.e. new hire process, payroll, etc.).

  • Ensure all human resources and safety practices and policies are intact and adhered to.

  • Hold Food Service Directors and employees accountable for behavior and performance, following Corrective Action guidelines when necessary.

  • Conduct training and development needs assessment of Food Service Directors and arrange necessary training, including the areas of food and cost productions, customer services, team building, time management, human resources skills, etc.

  • Communicate with and assist in developing goals and objectives for each Food Service Director. Meet with Food Service Directors on an individual basis to assess goals and areas of opportunity.

  • Support Food Service Directors in conducting training and development needs assessment of employees and assist in arranging appropriate training sessions/tools.

  • Ensure companies systems are followed and in compliance daily

Regional Food Service Director Minimum Requirements:

  • High School diploma required.

  • Bachelor’s degree in culinary arts or related field preferred.

  • Minimum 2-5 years’ experience coordinating food service operations.

  • Demonstrated ability to lead and guide teams.

  • Strong initiative.

  • Strong ability to communicate effectively, both verbally and in writing.

  • Ability to maintain confidentiality of records and information.

  • Skill in the use of operating basic office equipment.

  • Ability to travel frequently.