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Intact Insurance Jobs in Alberta (NOW HIRING)

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Intact Insurance information

What is the difference between Intact Insurance vs Insurance Underwriter?

AspectIntact InsuranceInsurance Underwriter
Role FocusProvides insurance policies, customer service, claims handlingEvaluates risks, determines policy terms, pricing
CredentialsOften requires insurance licenses, customer service experienceRequires risk assessment skills, certifications like CPCU or FCAS
Work EnvironmentOffice-based, customer-facing, claims centersOffice or remote, analytical and decision-making tasks
Industry UsageInsurance provider, claims, and customer serviceRisk assessment, policy pricing, underwriting decisions

Intact Insurance and Insurance Underwriters both operate within the insurance industry but serve different functions. Intact Insurance primarily handles customer service, claims, and policy issuance, while Insurance Underwriters focus on evaluating risks and setting policy terms. Understanding these differences helps clarify career paths and job expectations within the insurance sector.

What are the key skills and qualifications needed to thrive as an Insurance Professional at Intact Insurance, and why are they important?

To thrive as an Insurance Professional at Intact Insurance, you generally need a solid understanding of insurance principles, risk assessment, and customer service, typically supported by a relevant degree or insurance certifications such as CIP or CAIB. Familiarity with insurance management software, CRM systems, and claims processing tools is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help individuals stand out in this role. These competencies are crucial for accurately assessing client needs, managing policies efficiently, and delivering excellent service in a highly regulated industry.

What are some typical challenges faced by employees working at Intact Insurance, and how are they supported in overcoming them?

Employees at Intact Insurance often face challenges such as adapting to regulatory changes, handling complex customer claims, and staying updated with evolving insurance products and technologies. To support their teams, Intact Insurance offers robust onboarding programs, ongoing training, and access to knowledgeable mentors. Employees work in collaborative environments where cross-functional teamwork is encouraged, allowing them to draw on collective expertise when solving customer issues or navigating new market demands.

What is Intact Insurance?

Intact Insurance is a leading provider of property and casualty insurance in Canada. They offer a wide range of insurance products including auto, home, business, and specialty insurance solutions. Intact Insurance is known for its commitment to customer service and quick claims response, which helps individuals and businesses protect themselves from unexpected events and losses. As part of Intact Financial Corporation, they have a strong presence across Canada and provide coverage tailored to the needs of their customers.
What are popular job titles related to Intact Insurance jobs in Alberta? For Intact Insurance jobs in Alberta, the most frequently searched job titles are:
Infographic showing various Intact Insurance job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.
Product Owner - Commercial Line

Product Owner - Commercial Line

Intact Financial Corporation

Edmonton, AB • On-site

Full-time

Life, Retirement

Posted 8 days ago


Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.


About the role

We are looking for a Product Owner to join our growing team!

Workplace: Any of our offices across Canada.

Reporting to the Director, OPL Project Management (Commercial Lines National Operations and Planning), We are looking for a product owner who is familiar with the insurance industry and who has experience in the Agile approach. As the PO, the incumbent will work on the National Contact CL Auto project. The focus will be to build strong relationships with multiple business teams and with IT to properly manage a national business backlog of priorities.

What you'll do here:

  • Define the MVP and strategy to roll-out the vision.

  • Collaborate with the team to define the product vision.

  • Understand the objectives of the product and the problems it's solving.

  • Convey the vision and goals to the team.

  • Manage the product backlog (creating stories, prioritizing development stories and technical debt based on business priority/scope, etc.).

  • Communicate progress and deadlines.

  • Understand customer needs and how the product fits in.

  • Define KPIs and objectives for the product and through data analytics and feedback, ensure business objectives and targets are met.

  • Mitigate risk by raising concerns to the management team regarding product quality and propose actions to mitigate the risk.

  • Guide the activities of team members in an effective and efficient way to achieve success of a project or deliverable.

  • Act as a positive change agent by supporting and influencing others to adopt new approaches.

  • Coach others to systematically and logically to resolve problems, identify causation and anticipate expected results.

  • Work effectively and cooperatively with others; actively participate towards the completion of goals; establish and maintain good working relationships with others.

  • Convey ideas logically and simply, actively participate in meetings and make a conscious effort to understand what people are really saying.

  • Coach others to adapt to and work in an environment constantly. in motion and evolving, comfortable with ambiguity and perform well under stress.

What you bring to the table:

  • Bachelor's degree or any combination of equivalent education and experience.

  • Typically requires between 5 and 8 years of experience.

  • Commercial lines Insurance (Auto) Knowledge required.

  • CBAP certification an asset.

  • Exposure to large scale or national projects.

  • Planning methodology and relevant experience and proven knowledge of Agile methodology.

  • Working knowledge of Word, Excel and Power Point

  • Knowledgeable about the application development cycle, especially when defining requirements/Stories and good understanding of the testing strategy.

  • Ability to work on multiple projects in teams or in a matrix environment (multitasking).

  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

  • No Canadian work experience required however must be eligible to work in Canada.

#LI-hybrid

Il s'agit d'un nouveau role au sein de notre equipe en pleine croissance | This role is a new member of our growing team.


We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.