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Insurance Jobs in Jonesboro, AR (NOW HIRING)

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At David Kerley's Shelter Insurance Agency, we take pride in serving Jonesboro and surrounding communities with top-tier insurance solutions and personal customer service. We offer a comprehensive ...

Training provided

Globe Life is also the Official Life Insurance of the Texas Rangers, Dallas Cowboys, and the Los Angeles Lakers, and a Proud Partner of the Atlanta Braves. This brand recognition can help create a ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

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Insurance information

See Jonesboro, AR salary details

$30.9K

$58.1K

$86.3K

How much do insurance jobs pay per year?

As of Aug 29, 2026, the average yearly pay for insurance in Jonesboro, AR is $58,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $66,400.00 per year, depending on experience, location, and employer.

What do insurance agents do?

Insurance premium auditors are employees of a variety of companies. You can work with businesses who specialize in handling premium audits, risk management, or business process outsourcing, but most available positions are with insurance companies. You can choose a field based on the type of insurance you’re most familiar with such as workers’ compensation, car, home, or life insurance, or choose a company that works with all insurance types. Some positions require working on the phone, while others require traveling within an assigned geographic area.

What are the key skills and qualifications needed to thrive in an insurance professional role, and why are they important?

To thrive in an insurance role, you need strong analytical abilities, attention to detail, and a solid understanding of insurance products, often supported by a relevant degree or insurance-specific certifications such as CPCU or CLU. Familiarity with policy management software, customer relationship management (CRM) systems, and underwriting tools is commonly required. Excellent communication, problem-solving skills, and a customer-focused mindset help professionals build trust and effectively address client needs. These competencies are vital for ensuring accurate policy management, regulatory compliance, and delivering high-quality client service in a competitive industry.

What are some common challenges faced by professionals working in the insurance industry, and how can they be addressed?

Professionals in the insurance industry often encounter challenges such as staying updated with changing regulations, managing complex client needs, and handling a high volume of claims or policy inquiries. Navigating regulatory changes requires continuous professional development and attention to compliance updates. Effective communication and organizational skills are vital for managing client expectations and workloads efficiently. Building strong relationships with underwriters, claims adjusters, and clients can also help address these challenges and ensure successful outcomes.

What is the difference between Insurance vs Insurance Agent?

AspectInsuranceInsurance Agent
CredentialsVaries by role; may include licenses for specific insurance typesRequires state licensing and certification
Work EnvironmentOffice, online, or client sitesOffice, client meetings, or remote
Employer & IndustryInsurance companies, brokers, agenciesInsurance agencies, brokerages, companies
Job FocusDeveloping, selling, managing insurance policiesSelling insurance policies, client consultation

Insurance is a broad industry encompassing various roles, including Insurance Agents. Insurance Agents specifically focus on selling and advising clients on insurance policies, often requiring licensing. While Insurance professionals may work in different capacities, Insurance Agents are directly involved in client interactions and policy sales, making their roles closely linked but distinct within the industry.

What careers are there in insurance?

Careers in insurance include roles such as insurance agents, underwriters, claims adjusters, actuaries, and risk managers. These positions often require strong communication, analytical skills, and industry-specific certifications or licenses. The insurance industry offers opportunities in sales, customer service, underwriting, and claims processing within various companies and agencies.

What are the most commonly searched types of Insurance jobs in Jonesboro, AR?

The most popular types of Insurance jobs in Jonesboro, AR are:

What are popular job titles related to Insurance jobs in Jonesboro, AR?

For Insurance jobs in Jonesboro, AR, the most frequently searched job titles are:

What cities near Jonesboro, AR are hiring for Insurance jobs?

Cities near Jonesboro, AR with the most Insurance job openings:

Infographic showing various Insurance job openings in Jonesboro, AR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $58,085 per year, or $27.9 per hour.

Insurance Customer Service Representative

Jonesboro, AR • On-site


Shelter Insurance
Insurance Services • 1 - 5K employees

7.0

Company rating: 7.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

253rd of 315 rated insurance

People enjoy working here

Good employer

Respectful managers


Training provided

$40K - $65K/yr

Full-time

Medical, Life, PTO

Posted 22 days ago

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Job description

At David Kerley’s Shelter Insurance Agency, we take pride in serving Jonesboro and surrounding communities with top-tier insurance solutions and personal customer service. We offer a comprehensive suite of insurance products, including Auto, Home, Life, Renters, Business, Farm, and Recreational vehicles.

Position Overview

We are seeking an energetic, goal-oriented, and customer-focused individual to join our team as an Insurance Sales & Customer Service Representative. In this role, you will interact with current policyholders and prospective clients to help them find coverage tailored to their needs.

If you do not currently hold an insurance license, we will help guide you through the pre-licensing process and assist with licensing costs for candidates who demonstrate strong ambition and a passion for helping people.

Key Responsibilities

  • Client Engagement: Provide friendly, prompt, and professional service to current and prospective policyholders via phone, email, and in-person visits.
  • Needs-Based Selling: Conduct policy reviews and identify client needs to recommend appropriate coverage across Auto, Home, Life, Renters, and Commercial lines.
  • Prospecting & Lead Generation: Build relationships within the community and follow up on warm leads to grow the agency’s client base.
  • Policy Management: Assist clients with policy updates, billing inquiries, claims intake, and general insurance questions.
  • Team Collaboration: Work alongside Agency Staff and the Principal Agent to achieve personal and team production goals.

Qualifications & Skills

  • Licensing: Active Arkansas Property & Casualty (P&C) or Life & Health license is a plus. If unlicensed, willingness to study and pass the required state exams is required.
  • Communication: Excellent verbal and written communication skills with strong interpersonal presence.
  • Customer-First Mindset: Genuine passion for helping community members protect what matters most.
  • Tech-Savvy: Comfortable navigating CRM databases, online quote systems, and standard office software.
  • Self-Motivated: Strong work ethic, reliable attendance, and a desire to continuously learn and improve.
  • Education: High school diploma or equivalent required (College degree or coursework in business/marketing is a plus).

What We Offer

  • Competitive Compensation: Base pay plus performance-based incentives/commissions.
  • Licensing Assistance: Sponsorship/guidance through the pre-licensing and state exam process for unlicensed candidates.
  • Professional Development: Hands-on mentorship from an established Shelter Insurance Agent and access to corporate training programs.
  • Consistent Hours: Standard business schedule (Monday–Friday, 8:30 AM – 4:30 PM).
  • Community Focus: A rewarding position working right here in the local Jonesboro community.

Company Description

We foster a supportive, team-oriented work environment where personal growth and career development are prioritized. Whether you are an experienced insurance professional or looking to kickstart a rewarding new career path, we offer the training, tools, and mentorship you need to succeed.



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