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Insurance Jobs in Florence, KY (NOW HIRING)

Globe Life is also the Official Life Insurance of the Texas Rangers, Dallas Cowboys, and the Los Angeles Lakers, and a Proud Partner of the Atlanta Braves. This brand recognition can help create a ...

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Insurance information

See Florence, KY salary details

$30.8K

$57.8K

$85.8K

How much do insurance jobs pay per year?

As of Sep 3, 2026, the average yearly pay for insurance in Florence, KY is $57,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $66,000.00 per year, depending on experience, location, and employer.

What do insurance agents do?

Insurance premium auditors are employees of a variety of companies. You can work with businesses who specialize in handling premium audits, risk management, or business process outsourcing, but most available positions are with insurance companies. You can choose a field based on the type of insurance you’re most familiar with such as workers’ compensation, car, home, or life insurance, or choose a company that works with all insurance types. Some positions require working on the phone, while others require traveling within an assigned geographic area.

What are the key skills and qualifications needed to thrive in an insurance professional role, and why are they important?

To thrive in an insurance role, you need strong analytical abilities, attention to detail, and a solid understanding of insurance products, often supported by a relevant degree or insurance-specific certifications such as CPCU or CLU. Familiarity with policy management software, customer relationship management (CRM) systems, and underwriting tools is commonly required. Excellent communication, problem-solving skills, and a customer-focused mindset help professionals build trust and effectively address client needs. These competencies are vital for ensuring accurate policy management, regulatory compliance, and delivering high-quality client service in a competitive industry.

What are some common challenges faced by professionals working in the insurance industry, and how can they be addressed?

Professionals in the insurance industry often encounter challenges such as staying updated with changing regulations, managing complex client needs, and handling a high volume of claims or policy inquiries. Navigating regulatory changes requires continuous professional development and attention to compliance updates. Effective communication and organizational skills are vital for managing client expectations and workloads efficiently. Building strong relationships with underwriters, claims adjusters, and clients can also help address these challenges and ensure successful outcomes.

What is the difference between Insurance vs Insurance Agent?

AspectInsuranceInsurance Agent
CredentialsVaries by role; may include licenses for specific insurance typesRequires state licensing and certification
Work EnvironmentOffice, online, or client sitesOffice, client meetings, or remote
Employer & IndustryInsurance companies, brokers, agenciesInsurance agencies, brokerages, companies
Job FocusDeveloping, selling, managing insurance policiesSelling insurance policies, client consultation

Insurance is a broad industry encompassing various roles, including Insurance Agents. Insurance Agents specifically focus on selling and advising clients on insurance policies, often requiring licensing. While Insurance professionals may work in different capacities, Insurance Agents are directly involved in client interactions and policy sales, making their roles closely linked but distinct within the industry.

What careers are there in insurance?

Careers in insurance include roles such as insurance agents, underwriters, claims adjusters, actuaries, and risk managers. These positions often require strong communication, analytical skills, and industry-specific certifications or licenses. The insurance industry offers opportunities in sales, customer service, underwriting, and claims processing within various companies and agencies.

What are the most commonly searched types of Insurance jobs in Florence, KY?

The most popular types of Insurance jobs in Florence, KY are:

What are popular job titles related to Insurance jobs in Florence, KY?

For Insurance jobs in Florence, KY, the most frequently searched job titles are:

What cities near Florence, KY are hiring for Insurance jobs?

Cities near Florence, KY with the most Insurance job openings:

Infographic showing various Insurance job openings in Florence, KY as of August 2026, with employment types broken down into 85% Full Time, 2% Part Time, 2% Temporary, and 11% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $57,759 per year, or $27.8 per hour.

Insurance Customer Service Representative

Insurance Services of Northern KY Inc

Wilder, KY • On-site

$40K - $46K/yr

Full-time

Medical, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Are you looking for a place where you can make a real difference in people's lives every day? At Insurance Services of No KY Inc., we're more than just an insurance agency; we're a dedicated team in Wilder, Kentucky, committed to providing our community with peace of mind. We believe that exceptional service starts with genuine care, and that's what we bring to every interaction. As our new Insurance Customer Service Representative, you'll be the welcoming voice and helpful hand for our clients, guiding them through their insurance journey. Youll play a key role in ensuring our clients feel supported and understood, helping them with everything from policy questions to navigating the claims process. If you have a passion for helping others and thrive in a supportive, team-oriented environment, we invite you to join us and become an essential part of our close-knit family.


Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan


Responsibilities

Greet and assist clients in a friendly and professional manner, whether in person, over the phone, or via email.

Respond to customer inquiries regarding policies, coverage, billing, and claims accurately and promptly.

Process policy changes, endorsements, and renewals with attention to detail.

Assist in the claims process by gathering necessary information and guiding clients through the initial steps.

Maintain client records in our system, ensuring all information is up-to-date and accurate.

Collaborate with agents and other team members to ensure a seamless customer experience.

Identify opportunities to educate clients on additional services or coverage that may benefit them.


Requirements

Must have an insurance license.

High school diploma or equivalent required.

Minimum of 1 year of experience in a customer service role.

Familiarity with insurance terminology and processes is a strong plus.

Excellent verbal and written communication skills.

Proficiency in using computer systems and various software applications.

Ability to multitask and manage time effectively in a busy office setting.

A positive and empathetic approach to helping others.