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Insurance Virtual Assistant Jobs in Lancaster, PA

Lone Star Careers

Remote Insurance Agent

York, PA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Empire State Careers

Remote Insurance Agent

York, PA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Life Insurance Agent

York, PA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Powerback Rehab

Certified Nursing Assistant, CNA

York, PA · On-site

$19 - $25/hr

Certified Nursing Assistant - CNA We are dedicated to improving the lives we touch through the ... Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off *Free 24/7 virtual health ...

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All JobsInsurance JobsInsurance Virtual Assistant JobsInsurance Virtual Assistant Jobs in Lancaster, PA

Insurance Virtual Assistant information

See Lancaster, PA salary details

$11

$23

$32

How much do insurance virtual assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance virtual assistant in Lancaster, PA is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.63 per hour, depending on experience, location, and employer.

What is an insurance virtual assistant?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What are the main responsibilities of an insurance virtual assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.

What are the key skills and qualifications needed to thrive as an insurance virtual assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

What are popular job titles related to Insurance Virtual Assistant jobs in Lancaster, PA?

For Insurance Virtual Assistant jobs in Lancaster, PA, the most frequently searched job titles are:

What job categories do people searching Insurance Virtual Assistant jobs in Lancaster, PA look for?

The top searched job categories for Insurance Virtual Assistant jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Insurance Virtual Assistant jobs?

Cities near Lancaster, PA with the most Insurance Virtual Assistant job openings:

Insurance Virtual Assistant jobs near you

Telehealth Program Assistant - Virtual Health

Penn State Health

Hershey, PA • On-site

$35K - $45K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Penn State Health rating

7.0

Company rating: 7.0 out of 10

Based on 250 frontline employees who took The Breakroom Quiz

378th of 898 rated healthcare providers

Job description

Invest in Your Future and Theirs: Beginning January 1, 2027, eligible full-time Penn State Health employees receive a 50% Penn State tuition discount for themselves and eligible dependents, including a spouse and children. The discount applies at Penn State University Park, Commonwealth Campuses, World Campus, and Penn College of Technology.

Penn State Health - Penn State Health Corporation

Location: US:PA: Hershey

Work Type: Part Time

FTE: 0.50

Shift: Evening

Evening Shift Differential: $2.00/hour

Hours: 4:00p - 8:30p

Recruiter Contact: Garrett C. Kieffer at gkieffer@pennstatehealth.psu.edu (MAILTO://gkieffer@pennstatehealth.psu.edu)

SUMMARY OF POSITION:

The Telehealth Program Assistant’s primary function is to support patient and staff safety through prevention of harmful behaviors in the inpatient care space through virtual means.

This position is 100% Onsite and requires working from our office in Hershey, PA.

MINIMUM QUALIFICATION(S):

  • High School diploma or equivalent required.

  • One (1) year of medical, secretarial or customer service work experience required.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

  • Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).

  • Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.

  • Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.

  • Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.

  • Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

Union: Non Bargained

Position Telehealth Program Assistant - Virtual Health

Location US:PA: Hershey | Clerical and Administrative | Part Time

Req ID 86640

What Penn State Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Penn State Health

Sourced by ZipRecruiter

Penn State Health is one of the leading teaching and research hospitals in the country. It is a multi-hospital health system, Academic Medical Center and Level 1 adult and pediatric trauma center serving patients and communities across Central Pennsylvania. The system includes Penn State Health Milton S. Hershey Medical Center, Penn State Children's Hospital, and Penn State Cancer Institute in scenic Hershey, PA. It also includes Penn State Health Saint Joseph's Medical Center in Reading, PA, Penn State Health Holy Spirit Medical Center in Camp Hill, PA, and Penn State Health Hampden Medical Center in Enola, PA. Penn State Health shares an integrated strategic plan and operations with Penn State College of Medicine.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Hershey, PA, US

Year founded

1963

Social media

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