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Insurance Verification Jobs in Massachusetts (NOW HIRING)

Quantix

Rail Car Verifier

Worcester, MA · On-site

Summary of Essential Job Functions Railcar Verification & Driver Support * Verify that each driver is aligned with the correct railcar before loading begins. * Assist with vacuum trailer hook-up and ...

Quantix SCS LLC

Rail Car Verifier

Worcester, MA · On-site

$21 - $23/hr

Summary of Essential Job Functions Railcar Verification & Driver Support * Verify that each driver is aligned with the correct railcar before loading begins. * Assist with vacuum trailer hook-up and ...

Trinity Health

Word processing and other Windows-based computer applications, experience in billing, insurance verification, customer service & front desk registration. Colleagues ofMercyOneHealth System enjoy ...

New

Trinityhealth

Word processing and other Windows-based computer applications, experience in billing, insurance verification, customer service & front desk registration. Colleagues ofMercyOneHealth System enjoy ...

Emerson Hospital

Pre-Visit Associate I

Concord, MA · On-site

$22 - $29.57/hr

... insurance verification and collection of payment for services. Minimum Qualifications Education High school diploma or equivalent preferred; Associates degree preferred. Experience Minimum of 1-3 ...

Emerson Hospital

Pre-Visit Associate I

Concord, MA · On-site

$22 - $29.57/hr

... insurance verification and collection of payment for services. Minimum Qualifications Education High school diploma or equivalent preferred; Associates degree preferred. Experience Minimum of 1-3 ...

Bay State Physical Therapy

Medical Receptionist

Waltham, MA · On-site

$17.75 - $21.50/hr

Verify insurance benefits and explain patient financial responsibilities * Manage patient intake forms and maintain accurate records * Coordinate referrals, authorizations, and insurance approvals

Emerson Hospital

Patient Access Associate I

Concord, MA · On-site

$19 - $27.68/hr

In this position, you'll handle patient registration, admissions, insurance verification, and bed assignment-ensuring both excellent service and accurate financial processing. Reporting to the ...

Emerson Hospital

Patient Access Associate I

Concord, MA · On-site

$19 - $27.68/hr

In this position, you'll handle patient registration, admissions, insurance verification, and bed assignment-ensuring both excellent service and accurate financial processing. Reporting to the ...

Emerson Hospital

Patient Access Associate I

Concord, MA · On-site

$19 - $27.68/hr

In this position, you'll handle patient registration, admissions, insurance verification, and bed assignment--ensuring both excellent service and accurate financial processing. Reporting to the ...

Emerson Hospital

Patient Access Associate I

Concord, MA · On-site

$19 - $27.68/hr

In this position, you'll handle patient registration, admissions, insurance verification, and bed assignment--ensuring both excellent service and accurate financial processing. Reporting to the ...

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All JobsInsurance Verification JobsInsurance Verification Jobs in Massachusetts

Insurance Verification information

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How much do insurance verification jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for insurance verification in Massachusetts is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $22.07 per hour, depending on experience, location, and employer.

What is an insurance verification specialist?

Insurance verification jobs focus on researching and verifying patient insurance coverage in a healthcare clinic or facility. Your duties in this field may include working to determine coverage eligibility during the admissions process at a hospital or clinic. In some positions, an insurance verification expert helps a patient understand their benefits and their level of coverage so that they can make decisions about their medical treatments. You need to inquire frequently with insurance companies to find the details of a patient’s current insurance contract and provide details for their claim.

What does an insurance verification specialist do?

An Insurance Verification Specialist is responsible for confirming patients' insurance coverage and benefits before medical services are provided. They communicate with insurance companies to verify patient eligibility, coverage details, co-payments, deductibles, and pre-authorization requirements. This ensures that both the healthcare provider and patient understand the financial responsibilities, which helps prevent billing issues and claim denials. The role involves attention to detail, strong communication skills, and knowledge of insurance policies and healthcare billing procedures.

What are the key skills and qualifications needed to thrive as an insurance verification specialist, and why are they important?

To thrive as an Insurance Verification Specialist, you need a solid understanding of healthcare insurance policies, medical terminology, and patient billing processes, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, insurance portals, and billing software is typically required. Attention to detail, strong communication, and problem-solving skills help you efficiently resolve coverage issues and collaborate with patients or providers. These abilities are crucial for ensuring accurate insurance processing, minimizing claim denials, and supporting smooth healthcare operations.

What are some common challenges faced in an insurance verification role, and how can they be managed effectively?

One frequent challenge in insurance verification is dealing with discrepancies between patient information and insurance records, which can delay approvals and billing. Additionally, frequent changes in insurance policies require verification specialists to stay updated and communicate clearly with both patients and providers. Effective management involves attention to detail, strong communication skills, and utilizing electronic verification tools to streamline the process. Regular training and collaboration with billing teams also help address these challenges efficiently.

What is the difference between Insurance Verification vs Medical Billing Specialist?

AspectInsurance VerificationMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefitsProcess and submit medical claims for reimbursement
Required CredentialsHigh school diploma, knowledge of insurance policiesHigh school diploma, coding certifications often preferred
Work EnvironmentFront-office, healthcare provider officesBilling departments, healthcare facilities
Industry UsageCommonly used in healthcare settings for patient intakeUsed across healthcare providers for claims processing

Insurance Verification focuses on confirming patient insurance details before services, while Medical Billing Specialists handle the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement.

How to become an insurance verification specialist?

To become an insurance verification specialist, candidates typically need a high school diploma or equivalent, along with strong attention to detail and knowledge of insurance policies and billing procedures. Relevant skills include proficiency with electronic health records and insurance verification software, and some roles may require prior experience in healthcare or administrative support. Certification is not mandatory but can enhance job prospects and credibility in the field.
More about Insurance Verification jobs

What are the most commonly searched types of Insurance Verification jobs in Massachusetts?

The most popular types of Insurance Verification jobs in Massachusetts are:

What are popular job titles related to Insurance Verification jobs in Massachusetts?

For Insurance Verification jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Insurance Verification jobs in Massachusetts look for?

The top searched job categories for Insurance Verification jobs in Massachusetts are:

Insurance Verification jobs near you
Infographic showing various Insurance Verification job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,862 per year, or $20.6 per hour.

Patient and Insurance Coordinator

Vascular Care Specialists

Brockton, MA

$17.50 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Patient and Insurance Coordinator
Department: Non-Clinical Staff
Reports To: Practice Administrator
Location: Brockton, MA
Pay Status: Full Time, Hourly, Non-Exempt
Position Summary
The Patient and Insurance Coordinator is responsible for providing exceptional patient service while coordinating the administrative and insurance-related activities necessary to support timely and efficient patient care. This position serves as an initial point of contact for patients and visitors and is responsible for patient scheduling, registration, insurance verification, referrals, prior authorizations, and coordination of required documentation.
Strong knowledge of health insurance processes is an essential component of this role. The Patient and Insurance Coordinator must have a thorough understanding of insurance eligibility, benefits, referrals, authorizations, payer requirements, and the ability to identify and resolve insurance-related issues that may delay or prevent patient care. The incumbent is expected to proactively identify potential insurance barriers and work with patients, insurance companies, referring offices, and clinical staff to resolve issues in a timely manner.
Principal Duties amp; Responsibilities1. Patient Communication and Administrative Support
  • Assist with front desk operations, including answering phones, greeting patients, updating demographics, handling check-in/check-out, and providing professional customer service.
  • Schedule office visits, diagnostic testing, and procedures; coordinate follow-up care and identify missing requirements before appointments.
  • Obtain and maintain medical records, referrals, authorizations, and other required documentation. Scan, fax, file, and maintain accurate patient records while ensuring HIPAA compliance.
  • Perform other administrative duties as assigned by the Practice Administrator
2. Insurance, Referrals amp; Authorizations
  • Verify eligibility and benefits, identify coverage requirements, obtain referrals and prior authorizations, and resolve payer issues.
  • Communicate directly with insurance companies and referring offices to clarify benefits, obtain required information, and resolve authorization or coverage barriers that could delay patient care.
  • Ensure insurance eligibility, referral, authorization, and documentation requirements are completed before scheduled services.
  • Maintain accurate records of insurance verification, referrals, authorizations, and payer communications in the EMR.
  • Assist patients with general insurance and financial-responsibility questions and escalate complex billing matters appropriately.
Required Experience, Education amp; Qualifications
The incumbent must possess a minimum of a High School Diploma or equivalent and 1–2 years of medical office experience, preferably in a physician practice or specialty setting. Demonstrates knowledge and experience with health insurance eligibility, benefits verification, referrals, prior authorizations, and payer requirements is required.
Additional qualifications include:
  • Strong understanding of medical insurance terminology, eligibility, benefits, referrals, authorizations, and coverage requirements.
  • Ability to recognize and address insurance issues that may impact patient care.
  • Strong attention to detail and accuracy, particularly when reviewing demographic, insurance, referral, and authorization information.
  • Excellent organizational and time-management skills with the ability to prioritize multiple responsibilities and meet deadlines.
  • Strong customer service skills and professional telephone etiquette.
  • Ability to work effectively under pressure and handle difficult or sensitive situations professionally.
  • Ability to work independently, take initiative, and follow through on outstanding issues.
  • Working knowledge of EMRs, electronic insurance eligibility systems, email, Microsoft Office products, data entry, and other business office systems.
  • Strong oral and written communication skills.
  • Ability to work collaboratively as part of a team and support the goals and objectives of the Practice.
  • Commitment to maintaining patient confidentiality and adhering to HIPAA regulations.
Benefits
  • Competitive Pay
  • Medical, Dental and Vision Insurance
  • Life/AD amp;D Insurance
  • Long-Term and Short-Term Disability Insurance
  • Flexible Spending Account
  • Retirement Plan
  • Paid Time Off and Paid Holidays

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