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Insurance Verification Jobs in Massachusetts (NOW HIRING)

Quantix

Rail Car Verifier

Worcester, MA · On-site

Summary of Essential Job Functions Railcar Verification & Driver Support * Verify that each driver is aligned with the correct railcar before loading begins. * Assist with vacuum trailer hook-up and ...

Quantix SCS LLC

Rail Car Verifier

Worcester, MA

$21 - $23/hr

Summary of Essential Job Functions Railcar Verification & Driver Support * Verify that each driver is aligned with the correct railcar before loading begins. * Assist with vacuum trailer hook-up and ...

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All JobsInsurance Verification JobsInsurance Verification Jobs in Massachusetts

Insurance Verification information

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$13

$20

$28

How much do insurance verification jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for insurance verification in Massachusetts is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $22.07 per hour, depending on experience, location, and employer.

What position in insurance pays the most?

In insurance verification roles, senior positions such as Insurance Verification Manager or Claims Director tend to have the highest salaries, often exceeding $80,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of insurance policies and billing systems.

What do you do in insurance verification?

In insurance verification, the insurance verification specialist confirms a patient's insurance coverage, benefits, and eligibility before medical services are provided. This process involves contacting insurance companies, reviewing policy details, and documenting information accurately to ensure coverage and prevent billing issues.

What are some common challenges faced in an insurance verification role, and how can they be managed effectively?

One frequent challenge in insurance verification is dealing with discrepancies between patient information and insurance records, which can delay approvals and billing. Additionally, frequent changes in insurance policies require verification specialists to stay updated and communicate clearly with both patients and providers. Effective management involves attention to detail, strong communication skills, and utilizing electronic verification tools to streamline the process. Regular training and collaboration with billing teams also help address these challenges efficiently.

What are the key skills and qualifications needed to thrive as an Insurance Verification Specialist, and why are they important?

To thrive as an Insurance Verification Specialist, you need a solid understanding of healthcare insurance policies, medical terminology, and patient billing processes, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, insurance portals, and billing software is typically required. Attention to detail, strong communication, and problem-solving skills help you efficiently resolve coverage issues and collaborate with patients or providers. These abilities are crucial for ensuring accurate insurance processing, minimizing claim denials, and supporting smooth healthcare operations.

Is verifying insurance hard?

Insurance verification is a routine task for professionals in the field, involving checking policy details, coverage limits, and eligibility. It requires attention to detail, familiarity with insurance systems, and often the use of specialized software. While it can be straightforward for experienced staff, new employees may need training to become proficient.

What Are Insurance Verification Jobs?

Insurance verification jobs focus on researching and verifying patient insurance coverage in a healthcare clinic or facility. Your duties in this field may include working to determine coverage eligibility during the admissions process at a hospital or clinic. In some positions, an insurance verification expert helps a patient understand their benefits and their level of coverage so that they can make decisions about their medical treatments. You need to inquire frequently with insurance companies to find the details of a patient’s current insurance contract and provide details for their claim.

What does an Insurance Verification Specialist do?

An Insurance Verification Specialist is responsible for confirming patients' insurance coverage and benefits before medical services are provided. They communicate with insurance companies to verify patient eligibility, coverage details, co-payments, deductibles, and pre-authorization requirements. This ensures that both the healthcare provider and patient understand the financial responsibilities, which helps prevent billing issues and claim denials. The role involves attention to detail, strong communication skills, and knowledge of insurance policies and healthcare billing procedures.

How to become an insurance verifier?

To become an insurance verifier, candidates typically need a high school diploma or equivalent and should develop skills in medical billing, coding, and insurance procedures. Some employers prefer candidates with certification in medical billing or coding, and on-the-job training is common to learn specific insurance verification processes and software tools.

What is the difference between Insurance Verification vs Medical Billing Specialist?

AspectInsurance VerificationMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefitsProcess and submit medical claims for reimbursement
Required CredentialsHigh school diploma, knowledge of insurance policiesHigh school diploma, coding certifications often preferred
Work EnvironmentFront-office, healthcare provider officesBilling departments, healthcare facilities
Industry UsageCommonly used in healthcare settings for patient intakeUsed across healthcare providers for claims processing

Insurance Verification focuses on confirming patient insurance details before services, while Medical Billing Specialists handle the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement.

More about Insurance Verification jobs
What are the most commonly searched types of Insurance Verification jobs in Massachusetts? The most popular types of Insurance Verification jobs in Massachusetts are:
What are popular job titles related to Insurance Verification jobs in Massachusetts? For Insurance Verification jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Insurance Verification jobs in Massachusetts look for? The top searched job categories for Insurance Verification jobs in Massachusetts are:
Insurance Verification jobs near you
Infographic showing various Insurance Verification job openings in Massachusetts as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $42,862 per year, or $20.6 per hour.
Insurance Verification Representative

Insurance Verification Representative

Signature Healthcare

West Bridgewater, MA • On-site

$17.50 - $22.50/hr

Full-time

Posted 8 days ago

Signature Healthcare rating

5.3

Company rating: 5.3 out of 10

Based on 170 frontline employees who took The Breakroom Quiz

189th of 238 rated social care providers

Job description

POSITION SUMMARY:

Under the general direction of the Insurance Verification Manager, ensures that patient’s insurance information is accurate before the scheduled visit for billing and quality purposes. To ensure insurance claim reimbursement is verified for timely filing.

  • Checks eligibility of patients’ insurance thru the batch system using the Clearance Change application 

  • Corresponds with all SMG offices with any insurance related issues 

  • Calls patients to obtain any new or existing insurance information that could result in claim denial. 

  • Contacts self-pay patients if no insurance is captured thru other insurance modules and resources. If determined the patient is self-pay- refer patient to Financial Counselor, and notify office of deposit due at time of service. 

  • Communicates with the patient’s Primary Care Physician or Referral Department if a referral is required and not obtained. 

  • Corresponds with the Referral department on any insurance changes or issues that may require a new referral or authorization that may cause a delay or denial of payment. 

  • Communicates with 3rd party insurance carriers that are not automated thru Clearance Change, regarding eligibility and patient benefits; notifies office of all insurance limitation that will affect the billing process. 

  • Provides insurance knowledge and direction to Patients, Call Center, SMG Practice sites, Patient Services and all modalities in ambulatory care regarding Insurance Eligibility and Meditech related issues. 

  • Supports Patients and SMG Primary Care offices in Mass Health/ACO products and works with Mass Health Gateway to ensure PCP changes are correct in our ACO. 

  • Informs billing department of incorrect insurance information for past billing deficiencies that may result in claim denial. 

  • Notifies Customer Service on high balance accounts and accounts with minimal coverage to establish a payment plan. 

  • Completes any special projects assigned by management. 

  • Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.  

Education & Experience:

  1. Education: High School Diploma or Equivalent. 

  1. Experience: Previous experience in a healthcare setting preferred. Strong communication skills that ensure the ability to deal effectively and tactfully with patients, insurance carriers, and other employees. 

  2. Software/Hardware: Microsoft Office and ability to navigate multiple internet-based applications. 

This position is located onsite in West Bridgewater, MA

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