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Insurance Verification Rep Jobs in Columbus, OH (NOW HIRING)

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Insurance Verification Rep information

See Columbus, OH salary details

$12

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$24

How much do insurance verification rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance verification rep in Columbus, OH is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.52 per hour, depending on experience, location, and employer.

What is the difference between Insurance Verification Rep vs Medical Billing Specialist?

AspectInsurance Verification RepMedical Billing Specialist
CredentialsHigh school diploma, certification preferredHigh school diploma, certification often preferred
Work EnvironmentHospitals, clinics, insurance companiesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesVerify insurance coverage, patient eligibilityProcess claims, handle billing and payments
Common UsageInsurance verification, patient intakeClaims processing, accounts receivable

While both roles support healthcare revenue cycle management, the Insurance Verification Rep focuses on confirming patient insurance details and eligibility, whereas the Medical Billing Specialist handles submitting claims and managing payments. They often work together but have distinct responsibilities within the healthcare billing process.

How to become an insurance verification representative?

To become an insurance verification representative, candidates typically need a high school diploma or equivalent and should develop skills in customer service, data entry, and knowledge of insurance policies. Some employers prefer candidates with experience in healthcare or insurance billing, and familiarity with electronic health record (EHR) systems is beneficial. Certification is not usually required but can enhance job prospects.

Is it hard to learn insurance verification representative?

Learning to be an insurance verification representative involves understanding insurance policies, billing procedures, and using specific software systems. The role typically requires attention to detail and good communication skills, but training is usually provided, making it accessible for most candidates with basic computer proficiency.

What does an insurance verification representative do?

An insurance verification representative reviews and confirms patients' insurance coverage to ensure services are authorized and billed correctly. They verify policy details, obtain necessary approvals, and update records using healthcare management systems to facilitate smooth billing processes.
Infographic showing various Insurance Verification Rep job openings in Columbus, OH as of September 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,958 per year, or $18.2 per hour.

Patient Service Representative- Northside Medical Associates

Columbus, OH • On-site

Central Ohio Primary Care
Health Care and Social Assistance • 1 - 5K employees

$16.25 - $20.75/hr

Other

Posted 4 days ago


Central Ohio Primary Care rating

6.5

Company rating: 6.5 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

614th of 898 rated healthcare providers


Job description

Patient Service Representative

The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.

  • Full Time/Benefits Eligible
  • Monday-Friday 6:45am - 4:30pm
  • Westerville, OH

Essential Duties and Responsibilities:

• Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.

• Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.

• Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.

• Collect copays, deductibles and/or outstanding balances.

• Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.

• Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.

• Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.

• Ensure confidentiality of patient data and stay up to date with HIPAA regulations.

Qualifications:

Experience, Education, Licensures & Certifications

• Preferred: 1 year of administrative experience in a healthcare related setting

• Required: High School diploma or GED

Knowledge, Skills & Abilities

• Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;

• Strong organizational and written communication skills;

• Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;

• Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;

• Ability to work independently and in a team environment; and able to lead by example;

• Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record (EHR systems)

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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