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Insurance Verification Rep Jobs in Columbus, OH (NOW HIRING)

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Insurance Verification Rep information

See Columbus, OH salary details

$12

$18

$24

How much do insurance verification rep jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for insurance verification rep in Columbus, OH is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.52 per hour, depending on experience, location, and employer.

What is the difference between Insurance Verification Rep vs Medical Billing Specialist?

AspectInsurance Verification RepMedical Billing Specialist
CredentialsHigh school diploma, certification preferredHigh school diploma, certification often preferred
Work EnvironmentHospitals, clinics, insurance companiesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesVerify insurance coverage, patient eligibilityProcess claims, handle billing and payments
Common UsageInsurance verification, patient intakeClaims processing, accounts receivable

While both roles support healthcare revenue cycle management, the Insurance Verification Rep focuses on confirming patient insurance details and eligibility, whereas the Medical Billing Specialist handles submitting claims and managing payments. They often work together but have distinct responsibilities within the healthcare billing process.

How to become an insurance verification representative?

To become an insurance verification representative, candidates typically need a high school diploma or equivalent and should develop skills in customer service, data entry, and knowledge of insurance policies. Some employers prefer candidates with experience in healthcare or insurance billing, and familiarity with electronic health record (EHR) systems is beneficial. Certification is not usually required but can enhance job prospects.

Is it hard to learn insurance verification representative?

Learning to be an insurance verification representative involves understanding insurance policies, billing procedures, and using specific software systems. The role typically requires attention to detail and good communication skills, but training is usually provided, making it accessible for most candidates with basic computer proficiency.

What does an insurance verification representative do?

An insurance verification representative reviews and confirms patients' insurance coverage to ensure services are authorized and billed correctly. They verify policy details, obtain necessary approvals, and update records using healthcare management systems to facilitate smooth billing processes.
Insurance Verification Rep jobs near you
Infographic showing various Insurance Verification Rep job openings in Columbus, OH as of September 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,958 per year, or $18.2 per hour.

Insurance Verification Specialist

Lewis Center, OH • On-site

Medical Services Company
See more jobs at Medical Services Companyexternal

$16.25 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 hours ago

Job description

Eligibility & Benefits Analyst

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13-time recipient of the NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!

We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included!

Competitive Pay

Advancement Opportunities

Medical, Dental & Vision Insurance

HSA Account w/Company Contribution

Pet Insurance

Company provided Life and AD&D insurance

Short-Term and Long-Term Disability

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Employee Referral Bonus Program

Social Recognition Program

Employee Engagement Opportunities

CALM App

401k (with a matching program) / Roth IRA

Company Discounts

Payactiv/On-Demand Pay

Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays

Role Overview

The Eligibility & Benefits Analyst is responsible for verifying, reviewing, and confirming patient insurance eligibility and benefits information to support accurate intake, authorization, and billing processes. This role focuses on analyzing eligibility and benefits results produced by systems we use for eligibility, validating accuracy, and resolving discrepancies.

Responsibilities and Job Duties

Insurance Eligibility & Benefits Verification

· Review and interpret insurance eligibility and benefits results presented by our platforms.

· Confirm active coverage, benefit details, plan type, payer requirements, and patient financial responsibility.

· Validate insurance information against source systems to ensure accuracy and completeness prior to authorization, service delivery, or billing.

Issue Resolution & Research

· Identify discrepancies, missing information, or inconsistencies in eligibility and benefits results.

· Research internal systems, payer portals, clearinghouses, and other available tools to locate or confirm correct insurance information.

· Escalate complex or unresolved eligibility issues according to established workflows.

Patient & Payor Outreach

· Conduct outreach to patients via phone or other communication methods to obtain or clarify insurance information.

· Communicate with insurance carriers as needed to verify eligibility, benefits, or coverage details.

· Document all outreach, findings, and updates clearly and accurately in designated systems.

Job Qualifications & Requirements

· 1–4 years of experience in insurance eligibility, benefits verification, healthcare intake, billing, or revenue cycle operations.

· Strong understanding of health insurance concepts, including eligibility, benefits, plan structures, and payer terminology.

· Experience working with eligibility platforms, payer portals, or revenue cycle systems (e.g., Brightree, Tennr or similar tools).

· High attention to detail with the ability to interpret and reconcile insurance information from multiple sources.

· Strong verbal and written communication skills, including comfort with patient and payer outreach.

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