Insurance Verification Rep Jobs in Wisconsin (NOW HIRING)

About Us:Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.JOB SUMMARY:This position is 100% REMOTE. Must reside in the United StatesThe Insurance Specialist is responsible for review and resolution of outstanding insurance balances on hospital-based (HB) patient accounts. The Insurance Specialist will be required to have extensive experience using Epic, hospital systems, and keen analytical skills to evaluate appropriate next steps to bring aged account receivables to resolution. The Insurance Specialist will be responsible to ensure cash recovery goals are met and assigned hospital receivables are appropriately addressed according to company, client and federal guidelinesESSENTIAL DUTIES AND RESPONSIBILITIES:Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.This position is 100% REMOTE. Must reside in the United StatesNote: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Effectively manages assigned insurance receivables to achieve business line expectationsMeets productivity standards as outlined by business lineMaintains quality and accuracy on all accounts workedCompletes timely follow-up on assigned accounts to ensure no cash lossMeets monthly cash expectations as set out for assigned client receivablesEnsures insurance accounts are resolved within defined SLADemonstrates the ability to prioritize work with some oversight to meet outlined goalsPerform account research and route accounts through appropriate client workflowsAbility to understand, navigate and perform research of account within client host systemsExceptional understanding of patient accounting systems allowing for ease of transition and learning of new systems as needed by business lineClearly documents actions taken and next steps for account resolution in patient accounting systemExcellent working knowledge of Epic & Prism systems and displays clear understanding of claim updates, request workflow, and action step entry into the systemAppropriately makes requests for documentation based on account needs and compliance guidelinesAbility to navigate billing system to perform basic claim billing functionsClearly prepares appeals for payment to insurance company when appropriateEnsure strong communication skills to convey intricate account informationEnsure all accounts are worked within client standards and Federal RegulationsMaintain high quality account handling per client standardsWork within federal, state regulations, department/division & all Compliance PoliciesMaintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specificationsMaintain continuing education, training in industry career developmentMaintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, Privacy Act, FCRA, etc.Attends training sessions as directed by managementIntegrate information obtained through training sessions and policy changes immediately into daily routineMINIMUM QUALIFICATIONS & REQUIREMENTS:4+ years of experience in a healthcare receivables environment, primarily HB4+ years of Epic experienceHigh School DiplomaExcellent oral and written communication skills, basic computer skills, familiarity with widely used patient accounting softwareData management skills, attention to detail and accuracy, good problem-solving skillsAbility to communicate successfully with patients, hospitals, insurance companies and Xtend EmployeesAble to work individually and as part of a teamPossess ability to concentrate for long periods of timeProficient in numeracy skills and above average knowledge of administrative proceduresPHYSICAL DEMANDS:Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. #J-18808-Ljbffr