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Insurance Verification Associate Jobs in Norfolk, VA

Sentara Healthcare

Patient Access Representative

Suffolk, VA · On-site

$16.50 - $21/hr

Associate's or Bachelor's degree can be considered in lieu of two years of experience Certification ... Talroo - Allied Health, admitting, registration, insurance verification, customer service Benefits:

Sentara

Senior Patient Access Representative ED

Norfolk, VA · On-site

$16.75 - $21.50/hr

Associate or bachelor's degree in Lieu of two years of experience * Two years of previous ... Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster

Chesapeake Regional Healthcare

Registrar II

Chesapeake, VA · On-site

$15.75 - $20.25/hr

... insurance verification rate. * Manages payments at point of service, conducts cash receipting, and ... Associates degree in healthcare or related field. Knowledge of medical terminology, ICD, and ...

Sentara

Patient Access Representative I, ED

Norfolk, VA · On-site

$16.75 - $21.50/hr

Associate or bachelor's degree in Lieu of two years of experience * Proficiency in Keyboarding * K ... Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance Verification ...

Sentara

Patient Access Representative I, ED

Norfolk, VA · On-site

$10K/mo

Associate or bachelor's degree in Lieu of two years of experience * Proficiency in Keyboarding * K ... Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance Verification ...

Sentara Healthcare

Patient Access Representative I

Norfolk, VA · On-site

$16.75 - $21.25/hr

Associate or bachelor's degree in Lieu of two years of experience * Proficiency in Keyboarding ... Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance Verification ...

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All JobsInsurance Verification Associate JobsInsurance Verification Associate Jobs in Norfolk, VA

Insurance Verification Associate information

See Norfolk, VA salary details

$25.2K

$64.9K

$139.8K

How much do insurance verification associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance verification associate in Norfolk, VA is $64,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $75,500.00 per year, depending on experience, location, and employer.

What does an insurance verification associate do?

An Insurance Verification Associate is responsible for confirming a patient's insurance coverage and benefits before medical services are provided. Their tasks include contacting insurance companies, verifying policy details, determining coverage limits, and ensuring that procedures are authorized. This role helps prevent billing issues and ensures that patients and providers understand what costs will be covered. Insurance Verification Associates play a crucial part in the healthcare revenue cycle by reducing claim denials and improving the patient experience.

What are some common challenges faced by insurance verification associates, and how can they be overcome?

Insurance Verification Associates often encounter challenges such as navigating complex insurance policies, handling discrepancies in patient information, and managing high call volumes with insurance companies. To overcome these, associates should develop strong attention to detail, effective communication skills, and proficiency with insurance databases and electronic health record systems. Staying organized and keeping up-to-date with insurance policy changes also helps ensure accurate and timely verification, which ultimately supports smooth patient billing and care processes.

What are the key skills and qualifications needed to thrive as an insurance verification associate, and why are they important?

To thrive as an Insurance Verification Associate, you need strong attention to detail, knowledge of insurance policies and procedures, and typically a high school diploma or equivalent. Familiarity with insurance verification software, electronic health records (EHR) systems, and claims management tools is highly valuable. Excellent communication, problem-solving skills, and the ability to handle confidential information with discretion set top performers apart. These skills ensure accurate processing of patient insurance information, minimize billing errors, and support timely reimbursement for healthcare services.

What is the difference between Insurance Verification Associate vs Medical Billing Specialist?

AspectInsurance Verification AssociateMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit medical claims for reimbursement
CredentialsHigh school diploma or equivalent; certifications like Certified Medical Administrative Assistant (CMAA) are commonHigh school diploma; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare offices, hospitals, clinicsMedical offices, billing companies, healthcare facilities
Industry UsageUsed across healthcare providers to ensure insurance coverageUsed to handle claims processing and reimbursement

The Insurance Verification Associate focuses on confirming patient insurance details to ensure coverage before treatment, while the Medical Billing Specialist handles the claims process for reimbursement. Both roles require similar certifications and work in healthcare settings, but their core responsibilities differ in the patient verification versus billing process.

What are the most commonly searched types of Insurance Verification jobs in Norfolk, VA?

The most popular types of Insurance Verification jobs in Norfolk, VA are:

What job categories do people searching Insurance Verification Associate jobs in Norfolk, VA look for?

The top searched job categories for Insurance Verification Associate jobs in Norfolk, VA are:

What cities near Norfolk, VA are hiring for Insurance Verification Associate jobs?

Cities near Norfolk, VA with the most Insurance Verification Associate job openings:

Insurance Verification Associate jobs near you

Patient Access Representative

Sentara Healthcare

Suffolk, VA • On-site

$16.50 - $21/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 417 frontline employees who took The Breakroom Quiz

497th of 898 rated healthcare providers

Job description

City/State
Suffolk, VA
Work Shift
Multiple shifts available
Overview:
Sentara Louise Obici Hospital is hiring Patient Access Representatives
Part Time Day & Evening available
The Patient Access Rep is responsible for all aspects of the patient registration process, including: verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and entering the patient's demographic and insurance information in the electronic health record. Explain and complete complex regulatory and compliance documents and adhere to all applicable privacy and compliance standards. They will explain and collect co-payments, deposits and outstanding balances, and perform transactions securely. Greet patients and families, answer questions, and ensure the patients arrive to the appropriate service area at the right time. May also perform scheduling, pre-admission and discharge duties and provide supervision and patient information updates to families in waiting rooms.
Education
  • High School Diploma or Equivalent (Required)
  • Associate's or Bachelor's degree can be considered in lieu of two years of experience

Certification/Licensure
  • No specific certification or licensure requirements

Experience
  • Customer Service OR Data Entry - 2 years (Required)
  • Demonstrated proficiency in computer keyboarding skills (Required)
  • Knowledge of third party payers, ICD-9/ CPT coding and medical terminology (Preferred)
  • Interpersonal skills
  • Proper grammar, spelling and punctuation

Extensive training provided for entry-level candidates and opportunities for advancement provided.
Talroo - Allied Health, admitting, registration, insurance verification, customer service
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Obici Hospital, a 175-bed state-of-the-art facility, is located on Godwin Boulevard in Suffolk, VA. Our full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine, heart and vascular, advanced imaging, gynecological and comprehensive breast services, behavioral health, maternity, weight loss surgery, and a heartburn treatment center.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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