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Insurance Verification Associate Jobs in Charlotte, NC

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Insurance Verification Associate information

See Charlotte, NC salary details

$25.4K

$65.5K

$141.1K

How much do insurance verification associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for insurance verification associate in Charlotte, NC is $65,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $76,200.00 per year, depending on experience, location, and employer.

What does an insurance verification associate do?

An Insurance Verification Associate is responsible for confirming a patient's insurance coverage and benefits before medical services are provided. Their tasks include contacting insurance companies, verifying policy details, determining coverage limits, and ensuring that procedures are authorized. This role helps prevent billing issues and ensures that patients and providers understand what costs will be covered. Insurance Verification Associates play a crucial part in the healthcare revenue cycle by reducing claim denials and improving the patient experience.

What are some common challenges faced by insurance verification associates, and how can they be overcome?

Insurance Verification Associates often encounter challenges such as navigating complex insurance policies, handling discrepancies in patient information, and managing high call volumes with insurance companies. To overcome these, associates should develop strong attention to detail, effective communication skills, and proficiency with insurance databases and electronic health record systems. Staying organized and keeping up-to-date with insurance policy changes also helps ensure accurate and timely verification, which ultimately supports smooth patient billing and care processes.

What are the key skills and qualifications needed to thrive as an insurance verification associate, and why are they important?

To thrive as an Insurance Verification Associate, you need strong attention to detail, knowledge of insurance policies and procedures, and typically a high school diploma or equivalent. Familiarity with insurance verification software, electronic health records (EHR) systems, and claims management tools is highly valuable. Excellent communication, problem-solving skills, and the ability to handle confidential information with discretion set top performers apart. These skills ensure accurate processing of patient insurance information, minimize billing errors, and support timely reimbursement for healthcare services.

What is the difference between Insurance Verification Associate vs Medical Billing Specialist?

AspectInsurance Verification AssociateMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit medical claims for reimbursement
CredentialsHigh school diploma or equivalent; certifications like Certified Medical Administrative Assistant (CMAA) are commonHigh school diploma; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare offices, hospitals, clinicsMedical offices, billing companies, healthcare facilities
Industry UsageUsed across healthcare providers to ensure insurance coverageUsed to handle claims processing and reimbursement

The Insurance Verification Associate focuses on confirming patient insurance details to ensure coverage before treatment, while the Medical Billing Specialist handles the claims process for reimbursement. Both roles require similar certifications and work in healthcare settings, but their core responsibilities differ in the patient verification versus billing process.

What are the most commonly searched types of Insurance Verification jobs in Charlotte, NC?

The most popular types of Insurance Verification jobs in Charlotte, NC are:

What are popular job titles related to Insurance Verification Associate jobs in Charlotte, NC?

For Insurance Verification Associate jobs in Charlotte, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Verification Associate jobs in Charlotte, NC look for?

The top searched job categories for Insurance Verification Associate jobs in Charlotte, NC are:

Insurance Verification Associate jobs near you
Infographic showing various Insurance Verification Associate job openings in Charlotte, NC as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,550 per year, or $31.5 per hour.

Eligibility Coordinator

Charlotte, NC • On-site

VIA Health Partners
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about VIA Health Partnersexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

VIA Health Partners rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care.  More importantly, we are proud to be a community-based, not-for-profit hospice & palliative care provider.  We have deep community roots, with decades of experience serving ALL patients’ and families’ needs regardless of their ability to pay or their medical complexity. We are a people-first organization whose funds go to serve our mission.

Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.

We provide excellent benefits including:

  • Medical, Vision, and Dental plans through BCBS
  • 28 days of Paid Time Off
  • Excellent mileage reimbursement rate 
  • 403b Retirement plan with matching
  • Focused programs honoring Veteran patients
  • Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
  • Best Orientation and Onboarding program you’ve experienced
  • Seasoned Hospice leaders guiding your career growth

Position Summary: Responsibilities are obtaining hospice and specialist insurance verifications through a clearinghouse, insurance portal, and/or phone call, completing hospice benefit verification form for commercial payors, set-up of Reimbursors on patients’ account, process subsidy assistance applications, and assist with obtaining authorizations, as needed.

Essential Duties:

Insurance Verification and Authorizations

  • Verification of Medicare, Medicaid, & Commercial Payors eligibility and/or benefits through a clearinghouse, insurance portal, and/or phone call

  • Complete Hospice Benefit Verification Form for commercial payors

  • Reimbursor set-up on patients’ account

  • Process Subsidy Assistance Applications

  • Assist with obtaining hospice and palliative authorizations as needed

  • Other duties as required
  • Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications, training, or work experience.
  • Minimum of 3 years working experience in insurance verification and obtaining authorization in a medical practice.
  • Working knowledge of Medicare, Medicaid, Commercial payers, Workers’ Compensation and Medicare Replacement plans.
  • Experience with NCTracks preferred, not required.
  • Experience with eCW software preferred, not required.

What VIA Health Partners employees say

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Hours and flexibility

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