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Insurance Verification Associate Jobs in South Carolina

Shrinerschildrens

Patient Registrar

Greenville, SC

$14.85 - $22.28/hr

Verifies insurance data for all other visits by utilizing their website or phone contact as ... Associate's Degree The pay range for this position is $14.85 - $22.28. Compensation is determined ...

Shriners Children's

Patient Registrar

Greenville, SC · On-site

$14.85 - $22.28/hr

Verifies insurance data for all other visits by utilizing their website or phone contact as ... Associate's Degree The pay range for this position is $14.85 - $22.28. Compensation is determined ...

MUSC

Medical Office Assistant - MUSCP

Mount Pleasant, SC · On-site

$34K - $42K/yr

Entity University Medical Associates (UMA) Only Employees and Financials Worker Type Employee ... This role also involves conducting insurance verification and scheduling follow-up and referral ...

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Insurance Verification Associate information

What does an insurance verification associate do?

An Insurance Verification Associate is responsible for confirming a patient's insurance coverage and benefits before medical services are provided. Their tasks include contacting insurance companies, verifying policy details, determining coverage limits, and ensuring that procedures are authorized. This role helps prevent billing issues and ensures that patients and providers understand what costs will be covered. Insurance Verification Associates play a crucial part in the healthcare revenue cycle by reducing claim denials and improving the patient experience.

What are some common challenges faced by insurance verification associates, and how can they be overcome?

Insurance Verification Associates often encounter challenges such as navigating complex insurance policies, handling discrepancies in patient information, and managing high call volumes with insurance companies. To overcome these, associates should develop strong attention to detail, effective communication skills, and proficiency with insurance databases and electronic health record systems. Staying organized and keeping up-to-date with insurance policy changes also helps ensure accurate and timely verification, which ultimately supports smooth patient billing and care processes.

What are the key skills and qualifications needed to thrive as an insurance verification associate, and why are they important?

To thrive as an Insurance Verification Associate, you need strong attention to detail, knowledge of insurance policies and procedures, and typically a high school diploma or equivalent. Familiarity with insurance verification software, electronic health records (EHR) systems, and claims management tools is highly valuable. Excellent communication, problem-solving skills, and the ability to handle confidential information with discretion set top performers apart. These skills ensure accurate processing of patient insurance information, minimize billing errors, and support timely reimbursement for healthcare services.

What is the difference between Insurance Verification Associate vs Medical Billing Specialist?

AspectInsurance Verification AssociateMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit medical claims for reimbursement
CredentialsHigh school diploma or equivalent; certifications like Certified Medical Administrative Assistant (CMAA) are commonHigh school diploma; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare offices, hospitals, clinicsMedical offices, billing companies, healthcare facilities
Industry UsageUsed across healthcare providers to ensure insurance coverageUsed to handle claims processing and reimbursement

The Insurance Verification Associate focuses on confirming patient insurance details to ensure coverage before treatment, while the Medical Billing Specialist handles the claims process for reimbursement. Both roles require similar certifications and work in healthcare settings, but their core responsibilities differ in the patient verification versus billing process.

What are the most commonly searched types of Insurance Verification jobs in South Carolina?

The most popular types of Insurance Verification jobs in South Carolina are:

What are popular job titles related to Insurance Verification Associate jobs in South Carolina?

For Insurance Verification Associate jobs in South Carolina, the most frequently searched job titles are:

What job categories do people searching Insurance Verification Associate jobs in South Carolina look for?

The top searched job categories for Insurance Verification Associate jobs in South Carolina are:

What cities in South Carolina are hiring for Insurance Verification Associate jobs?

Cities in South Carolina with the most Insurance Verification Associate job openings:

Insurance Verification Associate jobs near you
Infographic showing various Insurance Verification Associate job openings in South Carolina as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Patient Access Educator

Conway Medical Center

Conway, SC • On-site

Other

Re-posted 6 days ago

Conway Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

506th of 1,061 rated hospitals

Job description

Position Summary:
The Patient Access Educator is responsible for leading the training and development of all Patient Access team members. This role ensures employees are knowledgeable, confident, and compliant with Conway Medical Center policies, regulatory requirements, and best practices. The Educator develops training programs, mentors new and existing staff, monitors performance, and partners with leadership to improve patient experience, registration accuracy, and operational efficiency.
Qualifications:
Education:
  • High School diploma required.
  • Associate's or Bachelor's degree in Healthcare Administration, Business, Education, or a related field preferred.
Experience
  • Minimum of 3-5 years of Patient Access experience required.
  • Previous training, education, leadership, or mentoring experience preferred.
  • Experience with electronic health record (EHR) and registration systems.
  • Knowledge of insurance verification and medical terminology
Licensure/Certification/Registration
  • CHAA certification required within the first year.
  • Medical Terminology certification or equivalent preferred.
Duties & Responsibilities:
  • Design, implement, and maintain comprehensive onboarding and ongoing education programs for Patient Access staff.
  • Train new hires on registration workflows, insurances/ verification, scheduling, customer service, and cash collections.
  • Conduct competency assessments and skills evaluations to ensure staff readiness.
  • Develop and update training materials and job aids.
  • Coordinate orientation schedules and maintain training records.
  • Monitor registration quality through audits and provide coaching to improve accuracy.
  • Ensure compliance with HIPAA, EMTALA, CMS regulations, Joint Commission standards, and Conway Medical Center policies.
  • Partner with department leadership to identify performance gaps and create improvement plans.
  • Serve as a subject matter expert for Patient Access systems and workflows.
  • Assist with implementation of new software, policies, and operational changes by developing and delivering training.
  • Facilitate classroom, virtual, and one-on-one training sessions.
  • Mentor trainers, team leads, and frontline staff to promote professional growth.
  • Track training metrics and report employee progress to leadership.
  • Support process improvement initiatives focused on patient satisfaction, revenue cycle accuracy, and operational excellence.
  • Participate in department meetings, committees, and special projects.
  • Maintain a positive, professional, and patient-centered environment.
  • Complete other duties as assigned by department leadership.
  • Teach frontline staff how to manage difficult interactions while consistently maintaining a welcoming, compassionate demeanor and a professional attitude.
  • Lead the onboarding process for new hires, creating a positive learning environment that fosters retention and skill building.
  • Equipping team members to break down complex medical jargon and insurance terms in simple understandable language for patients.
  • Complete other duties as assigned by department leadership.

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