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Insurance Service Jobs in Minneapolis, MN (NOW HIRING)

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Insurance Service information

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How much do insurance service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for insurance service in Minneapolis, MN is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $21.35 per hour, depending on experience, location, and employer.

What careers are there in insurance?

Careers in insurance include roles such as insurance agents, underwriters, claims adjusters, actuaries, and customer service representatives. These positions often require strong communication skills, knowledge of insurance policies, and sometimes industry certifications or licenses. The insurance industry offers opportunities in sales, risk assessment, and policy management within various companies and agencies.
Insurance Service jobs near you

Insurance Retention & Service Specialist - P&C

AAA Minneapolis Insurance Agency

Saint Louis Park, MN • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

AAA Minneapolis Insurance Agency is seeking a motivated and customer-focused Insurance Retention and Customer Service Specialist to join our dynamic team. This role is key in utilizing proven customer care and retention strategies to strengthen and grow our insurance business. You will work closely with clients to address service needs, provide tailored solutions, and ensure their evolving insurance requirements are met with professionalism and care. If you are passionate about delivering exceptional customer experiences and building lasting relationships, we encourage you to apply!

Responsibilities
  • Engage and Retain Clients: Build rapport with policyholders, address their concerns, and counsel them on coverage options to enhance retention and meet their evolving needs.
  • Analyze and Optimize Policies: Review policies to recommend appropriate adjustments, ensuring sufficient protection and customer satisfaction.
  • Document and Follow Up: Record detailed notes for every customer interaction in AMS 360 and provide timely follow-ups with urgency and care.
  • Collaborate and Share Insights: Contribute to team learning by sharing client insights and experiences during monthly agency meetings.
  • Deliver Exceptional Service: Respond promptly to inquiries, process policy changes, and act as a liaison between clients and business partners.

Are you newly licensed in the insurance industry? Great,your base salary will start around $49,000 and first-year commissions and bonus are expected to be around $15,000+

Are you an experienced insurance service veteran looking for a change of scenery?Your base salary will start around $53,000 and our top earners made $25,000+ in commission and bonus last year.

Requirements
  • Required to hold a current Property Casualty Insurance License
  • 2 years of property casualty insurance experience required
  • Exceptional Communication: Outstanding verbal and written skills to effectively engage with clients via phone, email, and in person, while maintaining professionalism and responsiveness.
  • Proactive Client Support: Anticipate client needs, deliver timely solutions, and provide exceptional service through active listening and thoughtful problem-solving.
  • Strong Organizational Abilities: Excel at multitasking, time management, and independently prioritizing tasks to ensure seamless client experiences.
Benefits
Paid Time Off (PTO)###Work from Home###Flexible Schedule###Health Insurance###Disability Insurance###Life Insurance###Vision Insurance###Dental Insurance###Parental Leave###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Evenings Off###