Benefits:- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Bedford, TX | Full-Time | In-Office (MondayโFriday)Individual Contributor Role | Not a People Management PositionApply if You're Built for High PerformanceThis is a full-time, in-office position in Bedford, Texas.
Diamond Guard Insurance has grown for more than 25 years because we hire people who take ownership, move fast, and care about winning. If you're looking for remote work or a job where you can coast, this isn't it. If you're looking to build a career, compete, and become the person customers ask for by name, keep reading.ย
If These 4 Questions Fire You Up then ApplyWe filter hard. Before you apply, ask yourself:
1) How are you competitive?If you canโt proveโwith examplesโwhere you outperformed others, this isnโt your lane.
2) What are your goals and what are you working for?We want the people who wake up driven.
If you canโt articulate what youโre chasing, this wonโt work.
3) How do you develop yourself?If you donโt invest in your own growthโbooks, skills, training, practiceโno one here will carry you.
4) How do you rate your service ability, and why?We expect self-awareness and honesty.
If you canโt explain why you win (or where you need improvement), youโre not ready.
If these questions make you think โYES, finally a place that gets me,โ then we want you.
What This Job Actually IsA fast-paced insurance service role where you'll own customer relationships from start to finish. You'll handle policy changes, billing questions, renewals, coverage reviews, and problem resolution while delivering an exceptional client experience. Expect 30โ50 customer interactions each day through phone, email, and text. This is an individual contributor roleโnot a management position. .
If that excites you, perfect. If it scares you, skip this job.
What Makes Diamond Guard Different- ย Clear performance expectations and monthly bonus opportunities
- ย High performers are recognized, rewarded, and given opportunities to grow
- ย Coaching, accountability, and continuous development are part of everyday workย
Youโll Be a Fit If Youโฆ- Hold a Texas P&C license
- Have 12+ months experience in insurance service, billing, or renewals
- Thrive when the pace speeds up
- Want clients requesting you by name
- Are sharp, organized, and fast on the phones
- (Bonus) Speak Spanish and want to help more customers
You
wonโt be a fit if you need constant reminders, get overwhelmed when itโs busy, or avoid being measured.
What Youโll Do- Fix billing + policy issues fast
- Beat metrics (resolution time, satisfaction, follow-up rates)
- Join weekly coaching on cross-sell, retention, and communication
- Spot broken processes and help fix them
- Get better every single month
Pay + Perks- $45,000 base + monthly bonuses (top reps: $60Kโ$70K)
- Health, dental, vision, PTO, 401(k)
- MondayโFriday only โ your nights + weekends are yours