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Insurance Service Associate Jobs in Rochester, NY

Client Service Associate

Batavia, NY · On-site

$13.75 - $19/hr

Gallagher Client Service Associate At Gallagher, we help clients face risk with confidence because ... In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll ...

Customer Service Associate The Customer Service Associate provides customer service that is above ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... Company-Paid Life Insurance and Disability Coverage * Voluntary Benefits (Life, Critical Illness ...

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... Company-Paid Life Insurance and Disability Coverage * Voluntary Benefits (Life, Critical Illness ...

The Customer Service Associate provides customer service that is above and beyond for customer ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

Seasonal Customer Service Associate The Seasonal Customer Service Associate provides customer ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

Client Service Associate

Batavia, NY

$13.75 - $19/hr

Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team ... In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll ...

Client Service Associate

Batavia, NY · On-site

$13.75 - $19/hr

Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team ... In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll ...

The Customer Service Associate provides customer service that is above and beyond for customer ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

The Customer Service Associate provides customer service that is above and beyond for customer ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

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Insurance Service Associate information

See Rochester, NY salary details

$9

$18

$31

How much do insurance service associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance service associate in Rochester, NY is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.90 per hour, depending on experience, location, and employer.

What does an insurance service associate do?

An insurance service associate assists clients with policy inquiries, claims, and policy updates, often providing customer support and explaining coverage options. They typically use insurance software and must have good communication skills to ensure customer satisfaction and accurate information processing.

What are popular job titles related to Insurance Service Associate jobs in Rochester, NY?

For Insurance Service Associate jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Insurance Service Associate jobs in Rochester, NY look for?

The top searched job categories for Insurance Service Associate jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Insurance Service Associate jobs?

Cities near Rochester, NY with the most Insurance Service Associate job openings:

Infographic showing various Insurance Service Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Temporary. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,022 per year, or $18.8 per hour.

Client Service Associate

Arthur J. Gallagher & Co.

Batavia, NY • On-site

$13.75 - $19/hr

Other

Posted 8 days ago


Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

213th of 310 rated insurance


Job description

Gallagher Client Service Associate

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll work closely with colleagues to ensure every client interaction is meaningful and impactful. This is your chance to be part of a team that values collaboration, growth, and service excellence.

You'll play a key role in supporting our clients and ensuring their needs are met. From helping with renewals to processing certificates of insurance, you'll handle important tasks that keep our operations running smoothly. You'll also collaborate with team members to improve workflows, nurture client relationships, and maintain accurate data. Your work will directly contribute to delivering high-quality results and meeting compliance standards.

Here's what you'll do:

  • Contribute to the renewal process by delivering timely and high-quality solutions to clients.
  • Support New Business activity via handling of new business applications, compiling client information, and preparing high quality and accurate proposals for potential clients.
  • Process certificates of insurance and ensure all client and policy data is up-to-date in Gallagher's systems.
  • Work with your team to improve processes, meet goals, and maintain high productivity standards.
  • Conduct regular audits to ensure compliance with regulations and service standards.
  • Use Gallagher's technology to enhance productivity and deliver quality results.
  • Manage multiple priorities effectively, ensuring all tasks are completed on time.
  • Build strong relationships with clients and their representatives, ensuring they feel supported and valued.

Here's what you'll bring to the role:

  • A high school diploma or GED.
  • Minimum of 1+ years relevant work experience.
  • Proficiency in Microsoft Office
  • A desire to build relationships and deliver results.
  • Adaptability and resilience in managing shifting priorities.
  • A collaborative mindset to work with teams across Gallagher.
  • Preferred qualifications: An associate's degree, professional certification, or equivalent training.
  • Experience in managing client relationships.

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