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Insurance Service Associate Jobs in Rochester, NY

Arthur J. Gallagher & Co.

Client Service Associate

Batavia, NY · On-site

$13.75 - $19/hr

Gallagher Client Service Associate At Gallagher, we help clients face risk with confidence because ... In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll ...

Five Star Bank

Sales & Service Associate

Rochester, NY · On-site

$17 - $23/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... Company-Paid Life Insurance and Disability Coverage * Voluntary Benefits (Life, Critical Illness ...

Five Star Bank

Sales & Service Associate

Victor, NY · On-site

$17 - $23/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... Company-Paid Life Insurance and Disability Coverage * Voluntary Benefits (Life, Critical Illness ...

Hertz

Customer Service Associate

Rochester, NY · On-site

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

Hertz

Seasonal Customer Service Associate

Rochester, NY · On-site

$17.50/hr

Seasonal Customer Service Associate The Seasonal Customer Service Associate provides customer ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

Gallagher

Client Service Associate

Batavia, NY · On-site

$13.75 - $19/hr

Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team ... In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll ...

Hertz

Customer Service Associate

Gates, NY · On-site

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

Hertz

Customer Service Associate

Rochester, NY · On-site

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

Family Dollar

Customer Service Associate I

North Chili, NY · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

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All JobsInsurance Service Associate JobsInsurance Service Associate Jobs in Rochester, NY

Insurance Service Associate information

See Rochester, NY salary details

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$18

$31

How much do insurance service associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for insurance service associate in Rochester, NY is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.90 per hour, depending on experience, location, and employer.

What does an insurance service associate do?

An insurance service associate assists clients with policy inquiries, claims, and policy updates, often providing customer support and explaining coverage options. They typically use insurance software and must have good communication skills to ensure customer satisfaction and accurate information processing.

What are popular job titles related to Insurance Service Associate jobs in Rochester, NY?

For Insurance Service Associate jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Insurance Service Associate jobs in Rochester, NY look for?

The top searched job categories for Insurance Service Associate jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Insurance Service Associate jobs?

Cities near Rochester, NY with the most Insurance Service Associate job openings:

Insurance Service Associate jobs near you
Infographic showing various Insurance Service Associate job openings in Rochester, NY as of September 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Temporary. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,022 per year, or $18.8 per hour.

Service Associate - Insurance Services, H&B

Rochester, NY • On-site, Remote

Paychex
Human Resources Consulting Services • 10K+ employees
Learn more about Paychexexternal

$15.25 - $20.25/hr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview

Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.


Responsibilities
  • Delivers quality service to Paychex clients via phone, email, chat, and other avenues
  • Develops and maintains a basic working knowledge of a single Paychex product
  • Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
  • Performs data input, maintaining strong prioritization and organization
  • Documents all interactions

Qualifications
  • Associate's Degree - Preferred

Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

    • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

      • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
      • Associate's Degree - Preferred
      Education:UNAVAILABLEEmployment Type: FULL_TIME

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Paychex logo

    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

    Social media

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