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Insurance Service Associate Jobs in Rochester, NY

Hertz

Customer Service Associate

Rochester, NY

$17.50/hr

Customer Service Associate The Customer Service Associate provides customer service that is above ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

Gallagher

Client Service Associate

Batavia, NY

$13.75 - $19/hr

Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team ... In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll ...

Brighton Securities

Client Service Associate

Rochester, NY

$14.25 - $19.75/hr

... a Client Service Associate (CSA), you can make an immediate, positive impact on our client ... Competitive benefits package including medical, dental, HSA with employer match, and life insurance ...

Hertz

Customer Service Associate

Rochester, NY · On-site

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

Hertz

Customer Service Associate

Rochester, NY

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

Hertz

Customer Service Associate

Gates, NY

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts ...

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Insurance Service Associate information

See Rochester, NY salary details

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How much do insurance service associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for insurance service associate in Rochester, NY is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.90 per hour, depending on experience, location, and employer.
What are popular job titles related to Insurance Service Associate jobs in Rochester, NY? For Insurance Service Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Insurance Service Associate jobs in Rochester, NY look for? The top searched job categories for Insurance Service Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Insurance Service Associate jobs? Cities near Rochester, NY with the most Insurance Service Associate job openings:
Insurance Service Associate jobs near you
Infographic showing various Insurance Service Associate job openings in Rochester, NY as of May 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Temporary. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,022 per year, or $18.8 per hour.
PIA P&C Service Associate (Tier II)

PIA P&C Service Associate (Tier II)

Robert Half

Rochester, NY • On-site

$17.10 - $19.80/hr

Temporary

Posted 29 days ago

Job description

We are looking for a detail-oriented PIA P& C Service Associate (Tier II) to support insurance service operations in Rochester, New York. This Long-term Contract position is ideal for someone who can manage service-related tasks efficiently, communicate clearly with partners and carriers, and work comfortably across multiple computer-based systems and web platforms. The role focuses on resolving policy service issues, handling inbound and outbound communication, and helping maintain accurate, timely processing for property and casualty insurance activities.
Responsibilities:
• Manage day-to-day service activity for property and casualty accounts, ensuring requests are handled accurately and within expected timelines.
• Respond to incoming inquiries and place outbound calls to gather information, provide updates, and coordinate next steps with clients, partners, and insurance carriers.
• Review documentation for completeness, identify missing items or deficiencies, and follow through to obtain the information needed for processing.
• Use internal systems, online platforms, and related tools to update records, track progress, and maintain organized service documentation.
• Coordinate with external carriers and internal stakeholders to support claim-related or policy service matters, including disability-related inquiries when applicable.
• Assist with workflow planning and prioritization to keep multiple assignments moving efficiently in a high-volume environment.
• Support activities involving Paychex and other business platforms as required for service execution and record accuracy.
• Remain effective during extended periods of desk and computer work while maintaining consistent attention to detail and service quality.• Strong verbal and written communication skills with the ability to interact professionally across teams and external partners.
• Experience handling inbound and outbound calls in a service-oriented or operations-focused environment.
• Ability to work within multiple computer systems, websites, and digital tools with accuracy and efficiency.
• Familiarity with insurance carrier processes, policy servicing, or claims-related support is preferred.
• Skilled at identifying documentation gaps, resolving deficiencies, and keeping work organized through completion.
• Effective planning and time-management abilities, including the capacity to balance changing priorities.
• Exposure to Paychex or similar administrative platforms is helpful.
• Ability to remain productive in a role that involves prolonged periods of sitting and computer use.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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