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Insurance Retention Agent Jobs in Wayne, MI (NOW HIRING)

Arvanitis Agency

Be Seen First

Property and Casualty Insurance Agent

Sterling Heights, MI · On-site

$57K - $100K/yr

The Property and Casualty Insurance Agent plays a vital role in both new business development and client retention by selling standard, customized, and specialized insurance products. Working ...

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

L.A. Insurance

Licensed Insurance Agent - Detroit

Detroit, MI · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.A. Insurance is seeking a motivated Licensed Insurance Agent to join our team. This role is ... Build relationships within the local community to support agency growth and customer retention.

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Showing results 1-20

All JobsInsurance Retention Agent JobsInsurance Retention Agent Jobs in Wayne, MI

Insurance Retention Agent information

See Wayne, MI salary details

$22.6K

$58.7K

$109.8K

How much do insurance retention agent jobs pay per year?

As of Aug 15, 2026, the average yearly pay for insurance retention agent in Wayne, MI is $58,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $69,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance retention agent?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What are some common challenges insurance retention agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is an insurance retention agent?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.

What job categories do people searching Insurance Retention Agent jobs in Wayne, MI look for?

The top searched job categories for Insurance Retention Agent jobs in Wayne, MI are:

What cities near Wayne, MI are hiring for Insurance Retention Agent jobs?

Cities near Wayne, MI with the most Insurance Retention Agent job openings:

Insurance Retention Agent jobs near you

Property and Casualty Insurance Agent

Arvanitis Agency

Sterling Heights, MI • On-site

$57K - $100K/yr

Full-time

Posted 4 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

The Property and Casualty Insurance Agent plays a vital role in both new business development and client retention by selling standard, customized, and specialized insurance products. Working independently as well as part of a sales team, this agent focuses on policies that cover property damage and liability risks. The position involves no travel and emphasizes strong customer service, thorough policy review, and accurate documentation.

Responsibilities

  • Sell property and casualty insurance policies tailored to clients’ needs
  • Provide excellent customer service and support throughout the policy lifecycle
  • Conduct policy reviews to ensure coverage adequacy and compliance
  • Maintain accurate documentation and record-keeping
  • Develop new business opportunities and manage client retention and renewals

Required Qualifications

  • Property and Casualty Insurance License

Preferred Qualifications

  • Entry-level experience in property and casualty insurance sales
  • High school diploma or equivalent
  • Insurance underwriting knowledge
  • Risk assessment skills
  • Customer relationship management expertise
  • Effective sales techniques and negotiation skills
  • Strong communication and problem-solving abilities
  • Time management proficiency

Pay Rate commission based

Commissions & performance bonus Paid weekly/ and monthly