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Insurance Retention Agent Jobs in Bountiful, UT (NOW HIRING)

Cyprus Credit Union

Outbound Sales Agent

West Jordan, UT · On-site

$19.56/hr

In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits ... Health, dental, life, and vison insurance plans * 401k and retirement savings plan * 12 paid ...

Cyprus Credit Union

Outbound Sales Agent

West Jordan, UT · On-site

$19.56/hr

In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits ... Health, dental, life, and vison insurance plans 401k and retirement savings plan12 paid holidays ...

Expeditors

Ocean Export Agent

Salt Lake City, UT · On-site

Our Mission We recruit, train, and retain the very best logistics and technical experts the world ... Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development ...

Expeditors

Ocean Export Agent

Salt Lake City, UT

Our Mission We recruit, train, and retain the very best logistics and technical experts the world ... Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development ...

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Showing results 21-40

All JobsInsurance Retention Agent JobsInsurance Retention Agent Jobs in Bountiful, UT

Insurance Retention Agent information

See Bountiful, UT salary details

$23.6K

$61.3K

$114.5K

How much do insurance retention agent jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance retention agent in Bountiful, UT is $61,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $72,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance retention agent?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What are some common challenges insurance retention agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is an insurance retention agent?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.
What are popular job titles related to Insurance Retention Agent jobs in Bountiful, UT? For Insurance Retention Agent jobs in Bountiful, UT, the most frequently searched job titles are:
What job categories do people searching Insurance Retention Agent jobs in Bountiful, UT look for? The top searched job categories for Insurance Retention Agent jobs in Bountiful, UT are:
What cities near Bountiful, UT are hiring for Insurance Retention Agent jobs? Cities near Bountiful, UT with the most Insurance Retention Agent job openings:
Insurance Retention Agent jobs near you

Account Manager - State Farm Agent Team Member

State Farm

Salt Lake City, UT • On-site

$55K - $75K/yr

Full-time

Medical, PTO

Re-posted 21 hours ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,544 frontline employees who took The Breakroom Quiz

225th of 303 rated insurance

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Juan Amoros - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.

Compensation: $55,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Salt Lake City, UT and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

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