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Insurance Representative Jobs in Houston, TX (NOW HIRING)

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

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Insurance Representative information

See Houston, TX salary details

$22.5K

$57.8K

$73.5K

How much do insurance representative jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance representative in Houston, TX is $57,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $67,800.00 per year, depending on experience, location, and employer.

What does an insurance representative do?

As an insurance representative, your responsibilities depend in part on your employer. For example, as an insurance representative for an insurance company, your duties include processing claims from customers who have automotive, life, or real estate insurance with your firm. Alternatively, you may be a sales agent with the primary goal of tracking down leads and selling insurance products. As an insurance representative for a health care facility, your duties include verifying patient insurance coverage, collecting payments, and submitting claims documentation to health insurance providers.

What is the difference between Insurance Representative vs Insurance Agent?

AspectInsurance RepresentativeInsurance Agent
CredentialsMay require licensing depending on state and roleRequires state licensing and certification
Work EnvironmentTypically works for a specific insurance companyCan represent multiple insurance companies or a single one
Employer & Industry UsageCommonly employed by insurance companiesOften works independently or for agencies representing multiple insurers
Search & Comparison IntentPeople compare roles to understand job duties and licensingPeople compare to find independent or multi-company options

Insurance Representatives usually work directly for insurance companies and may need licensing, focusing on selling and servicing policies for that company. Insurance Agents often represent multiple insurers, offering clients a broader range of options, and are typically licensed to sell policies from various companies. Both roles involve sales and customer service but differ in employer structure and licensing requirements.

What are some common challenges insurance representatives face when balancing sales goals with providing excellent customer service?

Insurance Representatives often need to meet sales targets while ensuring clients receive honest, tailored advice. Balancing these priorities can be challenging—successful representatives build trust by thoroughly understanding client needs and recommending suitable products, even if it means taking a consultative, longer-term approach. Many teams provide ongoing training and mentorship to help representatives manage these competing demands and maintain high ethical standards. Collaboration with underwriters and claims adjusters is also common, ensuring clients receive comprehensive support throughout the policy lifecycle.

What does an insurance representative do?

An Insurance Representative is a professional who helps clients understand, select, and manage insurance policies to protect themselves against financial loss. They assess client needs, explain coverage options, process applications, and assist with claims. Insurance Representatives may work with individuals or businesses, providing guidance on life, health, auto, home, or other types of insurance. Their goal is to ensure clients have appropriate coverage and to serve as a point of contact for any questions or issues regarding policies. They often work for insurance companies, agencies, or as independent agents.

What are the key skills and qualifications needed to thrive as an insurance representative, and why are they important?

To thrive as an Insurance Representative, you need a strong understanding of insurance products, sales techniques, and regulatory compliance, usually supported by a high school diploma or bachelor's degree and relevant state licensing. Familiarity with customer relationship management (CRM) software, quoting systems, and e-signature platforms is typically required. Excellent interpersonal skills, active listening, and problem-solving abilities help build trust and effectively address client needs. These competencies are vital for meeting sales targets, maintaining customer satisfaction, and ensuring compliance with industry regulations.
What cities near Houston, TX are hiring for Insurance Representative jobs? Cities near Houston, TX with the most Insurance Representative job openings:
Infographic showing various Insurance Representative job openings in Houston, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,695 per year, or $30.1 per hour.

Customer Service Representative

Farmers Insurance, Martinez Agency

Houston, TX • On-site

$36K - $60K/yr

Full-time

PTO

Re-posted 14 days ago


Job description

Job Description: Insurance Customer Service Representative

Farmers Insurance the A. Martinez Insurance Agency in West Houston Texas is hiring an Insurance Customer Service Representatives to join our growing agency. 
Our office is located in West Houston, and we are up to some exciting things. We provide Auto, Home, Business, Health Insurance and Life Insurance to help our clients and protect their assets. If you want to be part of a winning and competitive culture; then we may be the career for you. 
What we offer:

·        We offer the most competitive base salary in the industry.
·        The most competitive commissions and bonus structure in the industry
·        Career advancement and development
·        Top Tier Training
·        We train our team members to succeed.
·        Paid time off, Vacation, personal and holidays
·        Flexible Schedule
·        Opportunity for career growth
·        We have an energetic fun working environment
·        Being part of winning team
·        Base salary based on experience, base salary, commissions, and bonuses, 
 

Qualifications for the Insurance Service Representative:

·        Must be bilingual. speak Spanish and English 
·        Experience or client-facing background a plus
·        Insurance experience is preferred, but not required
·        Proven track record of trustworthiness, dependability, and ethical behavior
·        Must possess a genuine willingness to learn, intuitive, resourceful, and coachable
·        Excellent communication skills; written, verbal and listening skills
·        Must be confident, motivated, and determined
 
Responsibility for Insurance Representative:

·        Develop insurance quotes
·        Communication with our hot leads and clients
·        Establish client relationships and follow up with clients as needed.
·        Understand prospect’s needs and identify sales opportunities
·        Creating and maintaining a database of current and future clients
·        Explain and demonstrate the benefits of our services
·        Service our clients with superior service
·        Ability and desire to achieve goals
·        And have fun in process.
·        No matter what your level of experience, we'll invest in your success. We understand that it takes time to build, develop proper skills and understanding, and to excel in this field. We provide our Service Representatives with ongoing training and support on their path to success so they can best serve our customers and we will assist in developing your career!