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Insurance Recovery Manager Jobs in Virginia (NOW HIRING)

Westrock

Mgr II, Mfg Ops

West Point, VA · On-site

$121K - $203K/yr

The Power & Recovery Superintendent leads process operations of the Department. This position is ... The benefits for this role include short-term bonus incentive, health, dental and vision insurance ...

Smurfit Westrock

Mgr II, Mfg Ops

West Point, VA · On-site

$121K - $203K/yr

The Power & Recovery Superintendent leads process operations of the Department. This position is ... The benefits for this role include short-term bonus incentive, health, dental and vision insurance ...

RSI

Recovery Specialist

Sterling, VA · On-site

There are occasions the Recovery Specialist will also have to contact an insurance company for ... Time Management * Stick to client specific processes and procedures * The ability to handle ...

RSI ENTERPRISES INC

Recovery Specialist

Sterling, VA · On-site

There are occasions the Recovery Specialist will also have to contact an insurance company for ... Time Management * Stick to client specific processes and procedures * The ability to handle ...

Old Dominion University

Recovery Coordinator

Norfolk, VA · On-site

$30 - $40/hr

Some experience in grant management Conditions of Employment This is a temporary position with ... This position does not have health insurance, retirement or leave. This position is designated as ...

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Insurance Recovery Manager information

What cities in Virginia are hiring for Insurance Recovery Manager jobs?

Cities in Virginia with the most Insurance Recovery Manager job openings:

Recovery Representative (Hybrid-Richmond, VA)

Glen Allen, VA • On-site

Atlantic Union Bank
Commercial Banking • 1 - 5K employees
Learn more about Atlantic Union Bankexternal

$20.38 - $32.60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Key responsibilities

  • Communicate with borrowers to negotiate and recover monies owed on charged-off accounts.

  • Handle outbound and inbound calls to facilitate full payment recovery and document all account activity.

  • Prepare account documents for litigation, including writing warrants in debt and garnishments.

Atlantic Union Bank rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

This position is responsible for increasing recovery revenue by communicating with borrowers and utilizing legal remedies to negotiate and to recover monies owed on charged-off accounts in an efficient and professional manner. This role requires customer servicing skills, strong attention to detail and accuracy, the ability to adapt well to change and some knowledge of the debt collection laws, regulations and compliance policies.
Position Accountabilities
  • Collect and enter data manually into databases and maintain records of validation
  • Handle outbound and inbound telephone calls with the goal of gaining full payment recovery
  • Work within established guidelines on settlement offer requests and negotiating repayment plans
  • Document all recovery account activity into the collection system
  • Assist with responding to internal communication
  • Ensure other work-related systems are updated
  • Prepare assigned account documents for litigation to include writing a warrant in debt and garnishments
  • Work closely with other departments, branches and vendors
  • Perform administrative duties as delegated
  • Work hours as scheduled including overtime and weekend hours when needed
  • Adhere to all applicable laws and regulations governing bank operations, including but not limited to compliance with Atlantic Union Bank's Policy and Procedures
  • Perform other departmental duties as assigned by management

Organizational Relationship
This position reports to the Recovery Manager
Position Qualifications
Education & Experience
  • Minimum of a high school diploma or equivalent
  • Excellent communication skills
  • Customer service focus
  • Ability to recommend and negotiate payment arrangements
  • Strong computer skills

Knowledge & Skills
  • Two years plus of collections, recovery, customer service or contact center work environment, or legal experience preferred
  • Knowledgeable of Fair Debt Collection Practices Act
  • High level of maturity and ability to deal in confidence with sensitive personal and financial information
  • Proficient computer skills relevant to Outlook, Word and Excel
  • Must be able to travel within Virginia

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.
Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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