Insurance Precertification Jobs in Missouri (NOW HIRING)

Location: Mercy St. Louis Co-Worker Health
Schedule: Full-Time, 40 Hours per Week
Hours: Monday–Friday | No Weekends | No Holidays

Mercy is seeking a compassionate and detail-oriented Medical Assistant to support our Co-Worker Health team in St. Louis. In this role, you will work alongside providers and clinical staff to deliver exceptional care and service to Mercy co-workers. This position offers a predictable weekday schedule with no weekends or holidays, making it an excellent opportunity for individuals seeking work-life balance while making a meaningful impact.

At Mercy, we are committed to delivering care with compassion, respect, professionalism, and excellence while supporting the health and well-being of those who care for others.

• Welcome patients and prepare them for appointments by obtaining vital signs and updating medical histories, including medications.
• Prepare patients for examinations and assist providers during exams and procedures.
• Perform basic diagnostic testing, including urine dipsticks, glucose testing, EKGs, and other approved procedures based on competency.
• Accurately and promptly document patient care within the electronic health record (EHR).
• Reinforce patient education provided by physicians or nursing staff.
• Maintain clean, organized exam rooms and ensure adequate clinical supplies are available.
• Coordinate scheduling of diagnostic testing, specialty referrals, and follow-up appointments.
• Assist with insurance precertification and prior authorization processes.
• Support referral management and coordination of care.
• Perform front-office responsibilities, including answering phones, patient registration, check-in/check-out, document management, and fax processing.
• Participate in quality improvement initiatives, team meetings, and ongoing professional development.
• Follow all infection prevention, patient safety, regulatory, and organizational policies and procedures.
• Conduct competency reviews for other Medical Assistants when needed and appropriate.
• Perform additional duties within the Medical Assistant scope of practice as assigned.

• High school diploma or equivalent required.
• New hires must successfully complete Mercy's MA Clinic Academy training program.
• Medical Assistants progressing to the Certified Advanced Medical Assistant career ladder title must complete all required MA competencies.

• Current Medical Assistant certification required and must be actively maintained.

• Basic Life Support (BLS) certification required.

• One year of patient care experience in an outpatient, ambulatory, or clinic setting.
• Basic Life Support (BLS) certification for non-HOD clinic settings.
• Experience working with electronic health records and clinical documentation systems.

• Strong communication and interpersonal skills.
• Ability to build positive relationships with patients, providers, and team members.
• Proficiency with EHR systems and clinical documentation.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Knowledge of common outpatient procedures, equipment, and patient care practices.
• Commitment to patient-centered care, quality outcomes, and continued professional development.
• Ability to effectively work with diverse patient populations and varying healthcare needs.

• Outpatient clinical setting with frequent patient interaction.
• Regular use of clinical equipment and technology.
• Exposure to infectious materials and bodily fluids; appropriate personal protective equipment (PPE) is provided.

• Ability to stand and walk for extended periods throughout the workday.
• Ability to lift, push, pull, and move up to 50 pounds on a regular basis.
• Ability to bend, kneel, squat, twist, reach, and perform other physical activities required to support patient care.

Mercy offers a supportive team environment, opportunities for professional growth, and the chance to contribute to the health and well-being of the caregivers who serve our communities every day.

Apply today and become part of a team dedicated to caring for those who care for others.