Covington, KY · On-site
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
Covington, KY · On-site
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
$53K - $86K/yr
The Insurance Specialist will lead the servicing, processing, and sales support for all insurance ... Manage and own post commitment policy administration, included but not limited to comprehensive AIP ...
$53K - $86K/yr
The Insurance Specialist will lead the servicing, processing, and sales support for all insurance ... Manage and own post commitment policy administration, included but not limited to comprehensive AIP ...
Louisville, KY · On-site
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
Louisville, KY · On-site
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
Bowling Green, KY · On-site
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
Bowling Green, KY · On-site
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
Strong understanding of Life Insurance and Annuity products, policy administration platforms, TPA implementation methodologies, and core business processes. * Deep expertise in enterprise software ...
Strong understanding of Life Insurance and Annuity products, policy administration platforms, TPA implementation methodologies, and core business processes. * Deep expertise in enterprise software ...
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
Owensboro, KY · On-site
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
Owensboro, KY · On-site
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
Support policy administration, reporting, audits, and compliance initiatives. * Assist with ... insurance policy. Preferred Qualifications * Experience with Paycor payroll and HRIS systems.
Support policy administration, reporting, audits, and compliance initiatives. * Assist with ... insurance policy. Preferred Qualifications * Experience with Paycor payroll and HRIS systems.
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
Covington, KY · On-site
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
Covington, KY · On-site
$80K - $90K/yr
Handle customer service requests, policy administration, billing, claims, and coverage analysis ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
Policy and Service Administration: Oversee policy administration, placement, billing, claims ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
Strong understanding of Life Insurance and Annuity products, policy administration platforms, TPA implementation methodologies, and core business processes. * Deep expertise in enterprise software ...
Strong understanding of Life Insurance and Annuity products, policy administration platforms, TPA implementation methodologies, and core business processes. * Deep expertise in enterprise software ...
... policy administration activities, and ensuring accurate and timely execution of service ... Maintain technical insurance knowledge and industry awareness. * Participate in continuous ...
... policy administration activities, and ensuring accurate and timely execution of service ... Maintain technical insurance knowledge and industry awareness. * Participate in continuous ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... policy administration activities, and ensuring accurate and timely execution of service ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... policy administration activities, and ensuring accurate and timely execution of service ...
Deep understanding of Life Insurance, Annuity, Policy Administration Systems, TPA Operations, conversions, and implementation lifecycle. * Knowledge of Agile, Waterfall, Hybrid, and scaled delivery ...
Deep understanding of Life Insurance, Annuity, Policy Administration Systems, TPA Operations, conversions, and implementation lifecycle. * Knowledge of Agile, Waterfall, Hybrid, and scaled delivery ...
Covington, KY • On-site
$80K - $90K/yr
Full-time
Medical, Retirement
Re-posted 14 days ago
8.8
Based on 18 frontline employees who took The Breakroom Quiz
Job Description:
Title: Account Manager - Commercial Lines
Remote: candidates residing in Eastern or Central Time Zones
Supporting: IOA - Charleston | Book Focus: General, Property | Requirement: active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role:Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities:
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Direct daily activities of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion.
Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence:Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance:Stay updated on company policies and procedures.
Continuous Improvement:Seek and adopt best practices to improve individual and team performance.
Champion IOA Values:Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
3+ years of account management experience, or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $80,000.00 - $90,000.00 annually depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Get the full story on Breakroom
Sourced by ZipRecruiter
Insurance services
1,001 - 5,000 Employees
Longwood, FL, US
1988
