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Insurance Operations Manager Jobs in Arkansas (NOW HIRING)

CSA Global LLC

Operations Manager

Fort Smith, AR · On-site

Client Solution Architects (CSA) is currently seeking an Operations Manager to support our program ... Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life ...

CSA Global LLC

Operations Manager

Fort Smith, AR

Manage MTC Operations and Training on-site during standard operating hours. * Manage and supervise ... Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life ...

Dollartree

Operations Manager

West Memphis, AR · On-site

As an Operations Manager at one of Dollar Tree's Distribution Centers, you'll partner with other ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollar Tree

Operations Manager

West Memphis, AR · On-site

As an Operations Manager at one of Dollar Tree's Distribution Centers, you'll partner with other ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Amazon

Operations Manager

Little Rock, AR · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... Amazon also offers comprehensive benefits including health insurance (medical, dental, vision ...

Raising Cane's

Operations Manager

Conway, AR · On-site

$21.50/hr

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Conway, AR · On-site

$21.50/hr

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

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All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Arkansas

Insurance Operations Manager information

See Arkansas salary details

$25.6K

$52.5K

$98K

How much do insurance operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance operations manager in Arkansas is $52,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $64,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered well-paid roles within the insurance industry, often with opportunities for bonuses and benefits. Advanced skills in management, data analysis, and industry knowledge can lead to higher compensation.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.
What are popular job titles related to Insurance Operations Manager jobs in Arkansas? For Insurance Operations Manager jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Manager jobs in Arkansas look for? The top searched job categories for Insurance Operations Manager jobs in Arkansas are:
What cities in Arkansas are hiring for Insurance Operations Manager jobs? Cities in Arkansas with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you

Insurance - Senior Operations Manager

First Western

Fort Smith, AR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

This is an excellent career opportunity to work directly with the President of an outstanding independent insurance firm. First Western offers a people first culture that values and supports its employees. The Insurance Operations Manager will be responsible for overseeing the daily operations of the agency to ensure efficiency, accountability, growth, and exceptional client service. This leadership role manages internal staff operations, workflow systems, personnel development, and operational performance while working directly with the President to execute the agencys strategic goals. The ideal candidate is organized, process-oriented, people-focused, and capable of leading a fast-paced independent insurance agency environment. Competitive base salary and full benefits.


Benefits

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Health Insurance

Retirement Plan

Employee Stock Ownership


Responsibilities

Staff Leadership & Management

  • Oversee and manage account managers, customer service representatives, and support staff.
  • Assist in recruiting, interviewing, hiring, and onboarding new employees.
  • Develop and oversee training programs for new and existing staff.
  • Conduct employee performance evaluations and provide coaching and accountability.
  • Foster a positive, professional, and team-oriented workplace culture.

Operations & Workflow Management

  • Audit workflows, task management systems, and daily operations to ensure efficiency and consistency.
  • Monitor employee productivity, task completion, and service standards.
  • Create, document, and improve internal procedures and agency processes.
  • Identify operational bottlenecks and implement solutions for improved performance.
  • Ensure compliance with agency standards, carrier guidelines, and internal procedures.

Human Resources & Administrative Oversight

  • Manage employee timecards, attendance, PTO requests, and vacation scheduling.
  • Maintain staffing schedules and ensure adequate operational coverage.
  • Assist ownership with employee relations and personnel matters.
  • Help develop and enforce agency policies and procedures.

Carrier & Production Oversight

  • Audit Insurance carriers production numbers.
  • Monitor agency production goals, retention metrics, and performance benchmarks.
  • Assist in tracking commissions, incentives, and carrier performance requirements.
  • Maintain strong working relationships with carrier representatives and agency partners.

Strategic & Executive Support

  • Work directly with the President on agency growth initiatives and operational strategy.
  • Help establish agency goals, KPIs, and accountability systems.
  • Provide operational reports and recommendations to agency leadership.
  • Support implementation of new technology, automation, and agency management systems.
  • Participate in budgeting, forecasting, and operational planning initiatives.

Requirements
  • P&C License
  • Experience in insurance agency operations or insurance management preferred.
  • Strong leadership and personnel management experience.
  • Excellent organizational and communication skills.
  • Ability to manage multiple priorities and deadlines.
  • Experience with agency management systems and CRM platforms - Applied Epic.
  • Strong problem-solving and decision-making abilities.
  • Understanding of insurance workflows, carrier relations, and production reporting.