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Insurance Investigator Jobs in Pullman, WA (NOW HIRING)

Investigator Junior

Moscow, ID ยท On-site

$21.85/hr

Posting Number SP005359P Position Title Investigator Junior Division/College Office of General Counsel Department Office of Civil Rights and Investigations Location Moscow Posting Context Statement ...

Licensed Private Investigators * Current or Former Law Enforcement Professionals * Individuals with ... Active auto insurance * Smartphone capable of running mobile applications * Strong communication ...

Licensed Private Investigators * Current or Former Law Enforcement Professionals * Individuals with ... Active auto insurance * Smartphone capable of running mobile applications * Strong communication ...

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Insurance Investigator information

See Pullman, WA salary details

$12

$25

$37

How much do insurance investigator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for insurance investigator in Pullman, WA is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.01 per hour, depending on experience, location, and employer.

What do insurance investigators do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

What are the key skills and qualifications needed to thrive as an insurance investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What are some of the common challenges faced by insurance investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What do you need to be an insurance investigator?

To become an insurance investigator, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a college degree in criminal justice, law enforcement, or a related field. Prior experience in law enforcement, claims adjusting, or related investigative work is often beneficial, along with strong analytical skills and knowledge of insurance policies. Licensing or certification may be required depending on the state or employer.

What cities near Pullman, WA are hiring for Insurance Investigator jobs?

Cities near Pullman, WA with the most Insurance Investigator job openings:

Infographic showing various Insurance Investigator job openings in Pullman, WA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $52,371 per year, or $25.2 per hour.

Investigator Junior

University of Idaho Job

Moscow, ID โ€ข On-site

$21.85/hr

Full-time

Re-posted 18 days ago


Job description

Position Information
Internal Posting? Posting Number SP005359P Position Title Investigator Junior Division/College Office of General Counsel Department Office of Civil Rights and Investigations Location Moscow Posting Context Statement Position Overview
The Junior Civil Rights investigator plays a critical role in the University's response to reported compliance incidents, including those involving discrimination or harassment based on a protected status, retaliation and other student and employee misconduct and noncompliance with university policies and rules.
Unit URL
https://www.uidaho.edu/ocri
Position Qualifications
Required Experience
  • Conducting civil rights, employment, educational or compliance investigations
  • Communicating confidential and sensitive information
  • Communicating, developing and delivering presentations to small audiences
  • Managing multiple tasks while simultaneously working under supervision
Required Education
  • None
Required Other
  • None
Additional Preferred
  • Bachelor's degree or other advanced degree
  • Experience conducting person-centered investigations
  • Demonstrated ability to collaborate and work on highly delicate and confidential situations under time constraints and with multiple individuals, departments and agencies
  • Knowledge of federal and state anti-discrimination laws, including Title VI, Title VII, Title IX, Section 504/the ADA, FERPA, the Violence Against Women Act, HIPAA and others (including implementation thereof)
  • Experience conducting investigations within higher education environments
  • Familiarity with University of Idaho policies and procedures
  • Knowledge and experience using case management software (e.g. Symplicity Advocate)
Physical Requirements & Working Conditions
  • None
Degree Requirement N/A: No degree requirement
Posting Information
FLSA Status Non-Exempt Employee Category Classified Pay Range $21.85 per hour or higher depending on experience Type of Appointment Fiscal Year FTE
1.0
Full Time/Part Time Full Time Funding A visa sponsorship is available for the position listed in this vacancy. No Posting Date 07/09/2026 Closing Date Open Until Filled Yes Special Instructions to Applicants
Applications received by July 23, 2026 will receive first consideration.
Applicant Resources https://www.uidaho.edu/human-resources/careers/applicant-resources Background Check Statement
Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement
The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.