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Insurance Desk Adjuster Jobs in Arizona (NOW HIRING)

Liberty Mutual

Auto Claims Desk Adjuster Hybrid

Prescott, AZ · On-site

$48K - $63K/yr

... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...

Liberty Mutual

Auto Claims Desk Adjuster Hybrid

Scottsdale, AZ · On-site

$49K - $65K/yr

... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...

Liberty Mutual

Auto Claims Desk Adjuster Hybrid

Chandler, AZ · On-site

$47K - $62K/yr

... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...

Liberty Mutual

Auto Claims Desk Adjuster Hybrid

Tempe, AZ · On-site

$47K - $61K/yr

... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...

Liberty Mutual

Auto Claims Desk Adjuster Hybrid

Phoenix, AZ · On-site

$49K - $64K/yr

... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...

AlphaStaffHCM

Senior Property Adjuster

Phoenix, AZ · Remote

$63K - $114K/yr

This insurance client empowers members to achieve financial security through highly competitive ... Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and ...

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All JobsInsurance Desk Adjuster JobsInsurance Desk Adjuster Jobs in Arizona

Insurance Desk Adjuster information

See Arizona salary details

$18.2K

$69.6K

$103K

How much do insurance desk adjuster jobs pay per year?

As of Aug 16, 2026, the average yearly pay for insurance desk adjuster in Arizona is $69,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $93,200.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Desk Adjuster vs Insurance Field Adjuster?

AspectInsurance Desk AdjusterInsurance Field Adjuster
Work EnvironmentOffice-based, handling claims remotely or at claims centersOn-site, visiting accident sites or homes
Required CredentialsLicensing, insurance adjuster certification often requiredSimilar licensing and certifications as desk adjusters
Job FocusReviewing claims, negotiating settlements, documentationInspecting damages, assessing claims on-site
Employer UsageInsurance companies, claims centersInsurance companies, independent adjusting firms

The main difference between an Insurance Desk Adjuster and an Insurance Field Adjuster lies in their work environment and focus. Desk adjusters work primarily in offices, handling claims remotely, while field adjusters visit sites to assess damages. Both roles often require similar credentials and are employed within insurance companies or adjusting firms.

What are some common challenges insurance desk adjusters face when handling multiple claims simultaneously?

Insurance Desk Adjusters often manage a high volume of claims, which requires strong organizational and time management skills. A common challenge is prioritizing urgent cases while ensuring all documentation and communications are accurate and timely. Adjusters must also navigate complex policy details and occasionally deal with difficult conversations with policyholders, all while maintaining compliance with company and regulatory standards. Collaboration with field adjusters, underwriters, and other departments is essential to efficiently resolve claims and provide excellent customer service.

What are the key skills and qualifications needed to thrive as an insurance desk adjuster?

To thrive as an Insurance Desk Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by a relevant degree or industry certifications like adjuster licensing. Familiarity with claims management software, policy databases, and digital documentation tools is typically required. Strong analytical thinking, attention to detail, and clear communication help you effectively assess claims and negotiate settlements. These skills are crucial for ensuring accurate claims resolutions, regulatory compliance, and excellent customer service.

What is an insurance desk adjuster?

Insurance Desk Adjusters are professionals who handle insurance claims from an office rather than visiting claim sites in person. They review documentation, assess damages, communicate with policyholders, and determine claim settlements using phone, email, and computer systems. Their work often involves analyzing reports, photographs, and other evidence to evaluate the validity of claims and ensure fair resolutions. Desk adjusters are commonly employed by insurance companies to manage a high volume of claims efficiently, especially for straightforward cases.

Is it hard to become an insurance desk adjuster?

Becoming an insurance desk adjuster typically requires relevant experience in insurance claims, strong communication skills, and often a certification such as the Adjuster License. The difficulty varies depending on individual qualifications and the specific employer’s requirements, but gaining experience and licensing are key steps in the process.

What are popular job titles related to Insurance Desk Adjuster jobs in Arizona?

For Insurance Desk Adjuster jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Insurance Desk Adjuster jobs in Arizona look for?

The top searched job categories for Insurance Desk Adjuster jobs in Arizona are:

Insurance Desk Adjuster jobs near you
Infographic showing various Insurance Desk Adjuster job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $69,593 per year, or $33.5 per hour.

Senior Desk Adjuster, Home Liability - Remote

American Family Mutual Insurance Company Si

Phoenix, AZ

$69K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

American Family Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

222nd of 308 rated insurance

Job description

In this senior level role, you'll investigates and maintain complex or highly complex claims property/casualty homeowner claims. Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims. May specialize in liability, property, or catastrophe claims.

Position Compensation Range:

$69,000.00 - $115,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

  • Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.

  • Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.

  • Handle 3rd party claims under multiple policy types and numerous endorsements.

  • Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.

  • Responds to customer inquiries, makes appropriate decisions, and closes file as needed.

  • Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.

  • Makes independent decisions and self-supervises most files and recognizes when assistance is needed.

  • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.

  • Serves as a mentor and subject matter expert for less experienced adjusters.

  • May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.


Specialized Knowledge & Skills Requirements

  • Demonstrated experience providing customer-driven solutions, support or service.

  • Demonstrated experience handling 3rd party, multi-line claims.

  • Demonstrated experience handling simple to moderately complex.

  • Extensive knowledge and understanding of policies and endorsements.

  • Extensive knowledge of each phase of the claim handling process.


Licenses

  • Obtain state specific property casualty claims licensing as required.


Travel Requirements

  • Up to 10%.


Physical Requirements

  • Work that primarily involves sitting/standing.

Additional Information
  • To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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