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Insurance Customer Service Analyst Jobs in Georgia

RXO

Analyst, Customer Accounts

Marietta, GA · On-site

Respond to customer inquiries related to reporting, service performance, and basic operational ... Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and ...

RXO

Analyst, Customer Accounts

Marietta, GA · On-site

Respond to customer inquiries related to reporting, service performance, and basic operational ... Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and ...

StaffMyAgency LLC

Customer Service

Fayetteville, GA · On-site

$35K - $40K/yr

Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification * Use a customer-focused ...

RXO

Analyst, Customer Accounts

Marietta, GA · On-site

Respond to customer inquiries related to reporting, service performance, and basic operational ... Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and ...

Apex Informatics

Customer Care Analyst

Atlanta, GA · On-site

• Customer support analysts provide assistance to customers to help them overcome issues related to products or services provided by the company. • Analysts often work with technical inquiries ...

Apex Informatics

Customer Care Analyst

Atlanta, GA · On-site

• Customer support analysts provide assistance to customers to help them overcome issues related to products or services provided by the company. • Analysts often work with technical inquiries ...

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Insurance Customer Service Analyst information

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Cities in Georgia with the most Insurance Customer Service Analyst job openings:

Customer Service Business Analyst Sr

Savannah, GA • On-site

Gulfstream Aerospace Corporation
Aviation • 10K+ employees
Learn more about Gulfstream Aerospace Corporationexternal

Full-time

Posted 14 days ago

Gulfstream Aerospace rating

8.8

Company rating: 8.8 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

Job description

Customer Service Business Analyst Sr in  GAC Savannah


Unique Skills:

This is a highly visible call center environment serving high-net-worth customers, so we are looking for someone with strong customer service and call center experience.

The ideal candidate should be customer-focused, empathetic, and skilled at understanding customer needs while delivering an exceptional customer experience in a fast-paced service environment. They should be proactive in identifying solutions, managing customer expectations, and driving issues to resolution.

Success in this role also requires the ability to work effectively within a call center setting, balancing customer inquiries, service levels, and response times while maintaining professionalism and composure. Strong collaboration skills are essential, as the individual will need to partner closely with team members and cross-functional organizations to resolve issues and deliver timely outcomes for our customers.


 

Education and Experience Requirements
Bachelor's Degree in Accounting, Finance or related field required or equivalent combination of education and increasingly responsible experience sufficient to successfully perform the essential functions of the job. 5 years of increasing financial responsibility. Position Purpose: Under limited supervision, performs ongoing analysis and reporting of actual performance to budgets and/or forecasts. Provide in depth ongoing analysis and reporting of operational performance, and analysis as required. in support of assigned business areas, we well as understanding of and recommendations to resolve risks and opportunities.
Job Description
Principle Duties and Responsibilities: Essential Functions:
  1. Ensure accurate and timely performance analysis and reporting.
  2. Develops appropriate reporting mechanisms to communicate results in a meaningful manner to operational and financial management. Generate queries and reports to identify and resolve issues. .
  3. Prepare accurate and timely financial analysis and report actual financial performance.
  4. Compile financial information to help in the development of budgets, identify causes of major variances and ensure accuracy of actual data.
  5. Support Finance in reconciliations of accounts.
  6. Prepares reports related to operational or strategic initiatives.
  7. Performs in-depth analysis as required, for operational, financial and strategic initiatives.
  8. Participates in a wide variety of special projects to include business and process improvement initiatives.
  9. Responsible for ensuring that accurate records and complete invoices and credits are prepared for customer billing, and presentation to Accounts Receivables for designated areas of Product Support.
  10. Assists in accomplishing business office activities that may include audits, customer invoice disputes, invoice research, intercompany transactions and business analysis.
  11. Responsible for assisting operations areas by reviewing Work in Process and processing orders in a timely manner to avoid aging transactions and ensuring the operation area remains in conformance.
  12. Continually evaluates processes to identify and implement continuous process improvements, both in support of operations and with financial processes. .
  13. Provides support and guidance to lower level Product Support Business Analyst in accomplishing activities that may include audits, analysis or reporting.
  14. Provides advanced knowledge and support of multiple Product Support Business areas. .
Perform other duties as assigned. Other Requirements:
  1. Frequent use and general knowledge of industry practices, techniques and standards.
This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 235893

Category: Finance

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 09/11/2026 

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Copyright © 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.
 

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

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About Gulfstream

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Copyright © 2020 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company ( . Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Savannah, GA, US

Year founded

1958

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