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Insurance Coordinator Jobs in Portland, CT (NOW HIRING)

Waterbury Hospital

Insurance Coordinator

Waterbury, CT · On-site

To facilitate a positive patient experience as well as proper billing procedures, by performing insurance verification and authorization on all accounts supported by Central Registration/Scheduling ...

New

Szafarek Dental

Dental Hygienist

Columbia, CT · On-site

$60K - $80K/yr

We have a small but mighty dental family consisting of one doctor, one assistant, an insurance coordinator and an office manager. We are looking for a kind, efficient, individual who has strong ...

Szafarek Dental

Dental Hygienist

Columbia, CT · On-site

$60K - $80K/yr

We have a small but mighty dental family consisting of one doctor, one assistant, an insurance coordinator and an office manager. We are looking for a kind, efficient, individual who has strong ...

HealthMarkets Insurance Agency

Insurance Agent

Norwich, CT · On-site

$50K - $120K/yr

Becoming an independent licensed insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers licensed insurance agents the resources and support they need to grow ...

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All JobsInsurance JobsInsurance Coordinator JobsInsurance Coordinator Jobs in Portland, CT

Insurance Coordinator information

See Portland, CT salary details

$13

$25

$40

How much do insurance coordinator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for insurance coordinator in Portland, CT is $25.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $30.67 per hour, depending on experience, location, and employer.

What is an insurance coordinator?

An insurance coordinator typically works in the health care industry and helps to determine what insurance benefits are available to patients. As an insurance coordinator, you confirm coverage with the insurance company, review benefits with patients, and submit claims for payment. There are no formal education requirements to pursue a career as an insurance coordinator, but many have an associate degree in business or a related field. Additional qualifications include knowledge of insurance claims, customer service experience, and strong organizational skills. Insurance coordinators often work for medical and dental offices, hospitals or other healthcare facilities, and insurance companies.

What does an insurance coordinator do?

An Insurance Coordinator is responsible for managing and processing insurance claims and coverage for organizations or clients. They ensure that all insurance documentation is accurate and up-to-date, communicate with insurance companies, and assist clients or employees with questions related to coverage and claims. Insurance Coordinators also help resolve issues related to denied claims and verify insurance eligibility. Their role is crucial in ensuring smooth and compliant insurance operations within a business or healthcare setting.

What are the key skills and qualifications needed to thrive as an insurance coordinator, and why are they important?

To thrive as an Insurance Coordinator, you need a thorough understanding of insurance policies, claims processing, and healthcare or business administration, often supported by relevant experience or a degree. Familiarity with claims management software, EHR systems, and knowledge of regulatory compliance are typically required, along with certifications such as Certified Insurance Service Representative (CISR) being advantageous. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex documentation and collaborating with clients and providers. These abilities ensure accurate claims processing, minimize errors, and support efficient coordination between all parties involved.

What are some common challenges insurance coordinators face when managing multiple claims and how can they be addressed?

Insurance Coordinators often juggle multiple claims simultaneously, which can lead to challenges in staying organized and ensuring timely follow-ups. To address this, many coordinators use detailed tracking systems and prioritize tasks based on claim urgency and deadlines. Clear communication with clients, insurance companies, and healthcare providers is also essential to avoid miscommunications and delays. Regular training on regulatory updates and process improvements can further help Insurance Coordinators manage their workload efficiently.

What is the difference between Insurance Coordinator vs Insurance Agent?

AspectInsurance CoordinatorInsurance Agent
CredentialsMay require insurance licensing, certifications in insurance administrationRequires state licensing, insurance license
Work EnvironmentOffice-based, administrative setting within insurance companies or healthcare organizationsSales environment, interacting directly with clients and prospects
Employer & IndustryInsurance companies, healthcare providers, brokersInsurance agencies, independent agencies, brokerages
Primary FocusManaging insurance policies, processing claims, administrative tasksSelling insurance policies, client acquisition, policy advising

While both roles involve insurance, Insurance Coordinators focus on administrative tasks and policy management within organizations, whereas Insurance Agents primarily sell policies and build client relationships. Understanding these differences helps job seekers identify the right career path in the insurance industry.

More about Insurance Coordinator jobs

What are the most commonly searched types of Insurance jobs in Portland, CT?

The most popular types of Insurance jobs in Portland, CT are:

What are popular job titles related to Insurance Coordinator jobs in Portland, CT?

For Insurance Coordinator jobs in Portland, CT, the most frequently searched job titles are:

What job categories do people searching Insurance Coordinator jobs in Portland, CT look for?

The top searched job categories for Insurance Coordinator jobs in Portland, CT are:

What cities near Portland, CT are hiring for Insurance Coordinator jobs?

Cities near Portland, CT with the most Insurance Coordinator job openings:

Insurance Coordinator jobs near you

Insurance Coordinator

Waterbury, CT • On-site

Waterbury Hospital
Health Care and Social Assistance • 1 - 5K employees

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

166th of 1,064 rated hospitals

People enjoy working here

Good employer

Respectful managers

Learn more about Waterbury Hospitalexternal

Per diem

Posted 2 days ago

New

Job description

SCOPE OF POSITION:
To facilitate a positive patient experience as well as proper billing procedures, by performing insurance verification and authorization on all accounts supported by Central Registration/Scheduling, including but not limited to, all inpatient admissions, and other ancillary department registrations as identified. Provide all input and output accounts registered as assigned. Initiate the authorization process and referral and notify physician as needed. Maintain strict patient confidentiality in accordance with HIPAA as well as Waterbury Hospital's Compliance and Privacy standards as well as all other corporate policies and procedures. There is the potential of remote work availability.
RESPONSIBILITIES:
  • Ensure complete and accurate patient demographics and financial data for all Inpatient and Outpatient accounts supported by the department of Central Registration (Radiology, ED, Behavioral Health, Lab, etc).
  • When appropriate, provide patient with estimated financial responsibility. Inform patients of hospital policy to collect estimated self-pay balances prior to elective services; Collect on estimated balances; Educate patients of financial assistance programs and initiate as appropriate; Proactively escalate financially unsecured accounts to department leadership.
  • Make efficient use of work time to accomplish assignments and expected outputs as well as the ability to accept or respond to change in the work environment in a way that promotes department goals and objectives, to include notifying Team Leader when able to do additional work.
  • Promote and maintain working relationships within a multi-skilled team environment to facilitate department/hospital vision and goals.
  • Provide coverage as needed to include performing other related duties as required, which may include but not limited to scheduling and registration and participate as a preceptor in the training of co-workers. Ability to work well under pressure and prioritize tasks.
  • Demonstrate the ability to utilize all equipment and programs provided to assist in meeting job requirements and output.
  • Any other duties as required and necessary to the position.

REQUIREMENTS:
  • Knowledge and ability to use PC, electronic modality and a variety of other business equipment.
  • Strong customer service skills; ability to communicate effectively with physician, patients, staff, visitors and others.
  • Requires knowledge and use of reference materials as provided in a multi-faceted environment i.e., manuals, memos, policies, procedures, etc.
  • Ability to exercise good judgment, time management skills and follow appropriate procedures when setting priorities and handling stressful situations.
  • Clerical and mathematical skills.
  • Ability to maintain confidential patient financial and medical information.
  • Comprehensive knowledge of hospital billing, third party collection requirements and Credit & Collection policies. Knowledge of medical terminology.
  • Ability to work in a business office environment, which requires the accessing of information from many sources, systems, locations and media.
  • Must have basic computer skills and ability to access internet and other programs applicable to Waterbury Hospital procedures.
  • Perform automated functions that fall within job responsibility.
  • High School graduate or equivalent
  • At least two (2) years' experience in a hospital, physician's office or other type of medical setting with emphasis in registration, scheduling, order entry and insurance verification.
  • Ability to follow direction and comply with office policies / procedures
  • Must be able to accept additional responsibilities as appropriate.

What Waterbury Hospital employees say

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Hours and flexibility

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