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Insurance Concierge Jobs in Phoenix, MD (NOW HIRING)

Nordstrom

Beauty Concierge - Columbia Crossing Rack

Columbia, MD

$17.20 - $17.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. A day in ... Life Insurance and Disability * Merchandise Discount and EAP Resources This position may be ...

Greystar Worldwide, LLC

Concierge-Marlow, Columbia, MD

Columbia, MD · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... concierge vendors. Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for ... Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic ...

Capitol Concierge

Director of Business Development

Columbia, MD

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Business Developer At Capitol Concierge, we do more than provide service. We create experiences ... Company-paid life insurance ($35K for Concierges, $50K for management) * Comprehensive healthcare ...

Synergy Medical Staffing

Travel PCU RN

Baltimore, MD · On-site

$2.0K - $2.7K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Your recruiter is a cross between a career coach and a concierge. They will help you fine-tune your ... Life insurance * 401k retirement plan * Cancelation protection * Vision benefits

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All JobsInsurance Concierge JobsInsurance Concierge Jobs in Phoenix, MD

Insurance Concierge information

See Phoenix, MD salary details

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$24

How much do insurance concierge jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance concierge in Phoenix, MD is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.32 per hour, depending on experience, location, and employer.

What is an insurance concierge?

An Insurance Concierge is a professional who assists clients with navigating the complexities of insurance policies and claims. They act as a personalized point of contact, helping individuals or businesses understand their coverage options, manage paperwork, and resolve issues with providers. Their goal is to simplify the insurance process, save clients time, and ensure they receive the best possible service. Insurance Concierges may work independently or as part of an insurance agency, and often provide support for health, auto, home, or business insurance needs.

What are the key skills and qualifications needed to thrive as an insurance concierge?

To thrive as an Insurance Concierge, you need a solid understanding of insurance products, claims processes, and customer service, often backed by relevant licenses such as a state insurance producer license. Familiarity with insurance management software, CRM platforms, and digital communication tools is typically expected. Strong interpersonal skills, attention to detail, and problem-solving abilities distinguish top performers in this role. These skills enable effective client support, accurate policy management, and a seamless customer experience in a competitive industry.

How does an insurance concierge typically collaborate with agents, underwriters, and clients to ensure a seamless insurance experience?

An Insurance Concierge acts as a bridge between clients, agents, and underwriters by coordinating communications, gathering necessary documentation, and ensuring that all parties are informed throughout the insurance process. They often handle scheduling, answer client inquiries, and troubleshoot issues to prevent delays in policy issuance or claims. Regular collaboration with agents and underwriters helps them anticipate client needs and address potential challenges proactively, ensuring a smooth and personalized service experience for every client.

What is the difference between Insurance Concierge vs Insurance Agent?

AspectInsurance ConciergeInsurance Agent
CredentialsCustomer service experience, possibly certifications in insurance or client relationsLicensing required by state, insurance license
Work EnvironmentClient-focused, often in luxury or high-end settings, personalized serviceAgency or brokerage, sales-driven environment
Employer & IndustryInsurance companies, luxury service providersInsurance agencies, brokerages, independent sales
Search & Comparison IntentCustomer service, personalized insurance supportInsurance sales, policy procurement

While both roles involve working with insurance, an Insurance Concierge focuses on providing personalized, high-end customer service and support, often in luxury settings. An Insurance Agent primarily sells and manages insurance policies, requiring licensing and a sales-driven approach. The roles overlap in client interaction but differ in scope and environment.

Do insurance concierges make good money?

Insurance concierges typically earn a salary that varies based on experience, location, and employer, with median annual wages around $40,000 to $60,000. Some roles offer commission or bonuses, which can increase total compensation. Strong customer service skills and industry knowledge can lead to higher earnings in this role.

What qualifications do I need to be an insurance concierge?

To become an insurance concierge, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education in insurance, business, or related fields. Relevant skills include excellent customer service, communication, and knowledge of insurance products, often supported by industry certifications such as the Certified Insurance Counselor (CIC) or similar credentials. Prior experience in insurance or customer service can also be beneficial.

What cities near Phoenix, MD are hiring for Insurance Concierge jobs?

Cities near Phoenix, MD with the most Insurance Concierge job openings:

Insurance Concierge jobs near you
Infographic showing various Insurance Concierge job openings in Phoenix, MD as of June 2026, with employment types broken down into 30% Full Time, 53% Part Time, and 17% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,907 per year, or $17.3 per hour.

Beauty Concierge - Columbia Crossing Rack

Nordstrom

Columbia, MD

$17.20 - $17.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Nordstrom rating

6.8

Company rating: 6.8 out of 10

Based on 424 frontline employees who took The Breakroom Quiz

4th of 21 rated department stores

Job description

Job Description
Job Description

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment.

A day in the life...

  • Share your love of beauty trends and tell customers all about product knowledge
  • Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
  • Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
  • Defuse customer situations and provide resolution in a timely and effective manner
  • Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

You own this if you have...

  • Enthusiasm and a sense of adventure, see the glass as half full
  • Accountability, initiative, and a high level of ownership
  • Organizational skills, attention to detail, and ability to prioritize multiple tasks
  • A calm head in a busy retail environment
  • Solid math, verbal, and written communications skills
  • Physical Requirements:
    • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
    • Frequent use of hands for grasping, fine manipulation, pushing and pulling
    • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
    • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$17.20 - $17.90 Hourly

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.


For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.


Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified atwww.nordstrom.com.


Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

2026 Nordstrom, Inc

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