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Insurance Concierge Jobs in Phoenix, AZ (NOW HIRING)

Avenue5 Residential, LLC

Concierge

Scottsdale, AZ · On-site

$15.75 - $20.25/hr

Concierge Explore Kota North Scottsdale Unlock your potential with Avenue5 Residential. Your ideas ... Competitive pay plus basic life insurance and matching 401K contributions. * Mental and emotional ...

Avenue5 Residential, LLC

Concierge

Scottsdale, AZ · On-site

$15.50 - $20.25/hr

Concierge Explore Kota North Scottsdale Unlock your potential with Avenue5 Residential. Your ideas ... Competitive pay plus basic life insurance and matching 401K contributions. * Mental and emotional ...

Avenue5 Residential, LLC

Concierge

Scottsdale, AZ

$15.75 - $20.25/hr

Concierge Explore Kota North Scottsdale Unlock your potential with Avenue5 Residential. Your ideas ... Competitive pay plus basic life insurance and matching 401K contributions. * Mental and emotional ...

GardaWorld

Concierge Security Officer - HQ

Phoenix, AZ · On-site

$23/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) ...

GardaWorld

Concierge Security Officer - HQ

Phoenix, AZ · On-site

$23/hr

... insurance options Career growth opportunities at GardaWorld Uniform provided at no cost ... of a Concierge Security Guard Customer service duties like welcoming, verifying identity, and ...

GardaWorld

Concierge Security Officer - HOA

Chandler, AZ · On-site

$22/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) ...

GardaWorld

Concierge Security Officer - HQ

Phoenix, AZ · On-site

$23/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) ...

GardaWorld

Concierge Security Officer - HQ

Phoenix, AZ · On-site

$23/hr

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a ... A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) ...

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All JobsInsurance Concierge JobsInsurance Concierge Jobs in Phoenix, AZ

Insurance Concierge information

See Phoenix, AZ salary details

$10

$17

$25

How much do insurance concierge jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance concierge in Phoenix, AZ is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.09 per hour, depending on experience, location, and employer.

What is an insurance concierge?

An Insurance Concierge is a professional who assists clients with navigating the complexities of insurance policies and claims. They act as a personalized point of contact, helping individuals or businesses understand their coverage options, manage paperwork, and resolve issues with providers. Their goal is to simplify the insurance process, save clients time, and ensure they receive the best possible service. Insurance Concierges may work independently or as part of an insurance agency, and often provide support for health, auto, home, or business insurance needs.

What are the key skills and qualifications needed to thrive as an insurance concierge?

To thrive as an Insurance Concierge, you need a solid understanding of insurance products, claims processes, and customer service, often backed by relevant licenses such as a state insurance producer license. Familiarity with insurance management software, CRM platforms, and digital communication tools is typically expected. Strong interpersonal skills, attention to detail, and problem-solving abilities distinguish top performers in this role. These skills enable effective client support, accurate policy management, and a seamless customer experience in a competitive industry.

How does an insurance concierge typically collaborate with agents, underwriters, and clients to ensure a seamless insurance experience?

An Insurance Concierge acts as a bridge between clients, agents, and underwriters by coordinating communications, gathering necessary documentation, and ensuring that all parties are informed throughout the insurance process. They often handle scheduling, answer client inquiries, and troubleshoot issues to prevent delays in policy issuance or claims. Regular collaboration with agents and underwriters helps them anticipate client needs and address potential challenges proactively, ensuring a smooth and personalized service experience for every client.

What is the difference between Insurance Concierge vs Insurance Agent?

AspectInsurance ConciergeInsurance Agent
CredentialsCustomer service experience, possibly certifications in insurance or client relationsLicensing required by state, insurance license
Work EnvironmentClient-focused, often in luxury or high-end settings, personalized serviceAgency or brokerage, sales-driven environment
Employer & IndustryInsurance companies, luxury service providersInsurance agencies, brokerages, independent sales
Search & Comparison IntentCustomer service, personalized insurance supportInsurance sales, policy procurement

While both roles involve working with insurance, an Insurance Concierge focuses on providing personalized, high-end customer service and support, often in luxury settings. An Insurance Agent primarily sells and manages insurance policies, requiring licensing and a sales-driven approach. The roles overlap in client interaction but differ in scope and environment.

Do insurance concierges make good money?

Insurance concierges typically earn a salary that varies based on experience, location, and employer, with median annual wages around $40,000 to $60,000. Some roles offer commission or bonuses, which can increase total compensation. Strong customer service skills and industry knowledge can lead to higher earnings in this role.

What qualifications do I need to be an insurance concierge?

To become an insurance concierge, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education in insurance, business, or related fields. Relevant skills include excellent customer service, communication, and knowledge of insurance products, often supported by industry certifications such as the Certified Insurance Counselor (CIC) or similar credentials. Prior experience in insurance or customer service can also be beneficial.

What are popular job titles related to Insurance Concierge jobs in Phoenix, AZ?

For Insurance Concierge jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Insurance Concierge jobs in Phoenix, AZ look for?

The top searched job categories for Insurance Concierge jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Insurance Concierge jobs?

Cities near Phoenix, AZ with the most Insurance Concierge job openings:

Insurance Concierge jobs near you
Infographic showing various Insurance Concierge job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,421 per year, or $18 per hour.

Concierge - North Scottsdale

Grace Management, Inc.

Cave Creek, AZ • On-site

$17 - $18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Grace Management rating

5.6

Company rating: 5.6 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

159th of 242 rated social care providers

Job description

Pay $17.00 - $18.00/hour
At Cave Creek Assisted Living, we are dedicated to enriching the lives of our residents through compassionate care and unwavering support. We are seeking individuals who share our commitment to creating exceptional living experiences and who are eager to contribute to a supportive, family-like atmosphere. When you join Cave Creek Assisted Living, you become an integral part of a team that values making a positive difference every single day. If you are driven by empathy and excellence, we invite you to bring your talents to our welcoming community.
Full-time benefits include:
  • PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance.
  • Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings.
  • Health/Dental Insurance
  • 401K with employer match: Plan for your financial future with our 401k program.
  • Life Insurance: Company paid life insurance
  • Short and long-term disability: Financial security while you recover from an injury that puts you out of work
  • Referral Bonuses: Refer qualified candidates and earn rewards
  • Tuition Reimbursement: Invest in your education with our support
  • Employee Assistance Program: Connecting our employees with resources for handling personal challenges

Summary of Duties of the Concierge
The Concierge Specialist provides clerical support; organize and maintain resident, personnel, marketing, maintenance, and resource files. The Concierge answers telephones, greets guests, and responds to residents' requests and assist in coordination of services to residents. The Concierge assists in providing services to residents, families, and guests.
Essential Functions of the Concierge
  • Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary.
  • Receive visitors, having them sign registers, and routing them as appropriate.
  • Provide information and assistance to residents coming and going, activities, and signing out when they leave the community.
  • Assist the Wellness Director as needed with resident's doctors' appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time.
  • Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs; Receive and distribute mail as needed.
  • Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked.
  • Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor.
  • Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping.
  • Assist with recruitment activities by placing ads, screening applicants, check references, scheduling physicals, and scheduling interview appointments, as requested by supervisor.
  • Maintain inventories of supplies; Assist in ordering supplies approved by the supervisor.
  • Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety.
  • Performs other related duties as assigned by supervisor.

Non-Essential Functions of the Concierge
  • Supports and participates in the resident centered activity programs.
  • Participates in projects or committees as assigned.
  • Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
  • Assists in a variety of tasks involving residents as assigned.

Knowledge, Skills, Abilities, and Experience
  • High School Diploma or GED at a minimum.
  • Experience in general office procedures, computers; Windows, Word, Excel, Office, Outlook, Internet-based programs, Emailing, Scanning, and general office equipment.
  • Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents.
  • Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected.
  • One year of office or hospitality experience preferred.
  • Good grammatical and writing skills, proficient with email process and etiquette.
  • Ability to read, write, and speak English.
  • Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents.
  • Be free of communicable disease.
  • Completion of drug testing and criminal record background check upon hire and upon request of supervisor.
  • Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
  • Adhere to and carry out all policies and procedures.
  • Maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel.

There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Grace Management employees say

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About Grace Management

Sourced by ZipRecruiter

Grace Management, headquartered in Maple Grove, Minnesota, is a revered figure in the senior living industry in the United States. Established in 1984, the esteemed organization specializes in crafting luxury senior living communities across the nation. Its primary aim is to create lifestyle-enriching environments that empower seniors to live independently, with dignity, grace, and security. Over the years, Grace Management has significantly expanded its national footprint, with senior residences scattered across the country, manifesting its mission to serve our senior population.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Maple Grove, MN, US

Year founded

1984

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