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Insurance Concierge Jobs in Colchester, CT (NOW HIRING)

WinnCompanies

Concierge (777 Main Street)

Hartford, CT · On-site

$17 - $20/hr

WinnCompanies is searching for a customer service-focused Concierge to join our team at 777 Main ... insurance * Tuition reimbursement, professional development opportunities, and career growth ...

WinnCompanies

Concierge (777 Main Street)

Hartford, CT · On-site

$17.68 - $20/hr

WinnCompanies is searching for a customer service-focused Concierge to join our team at 777 Main ... insurance * Tuition reimbursement, professional development opportunities, and career growth ...

Synergy Medical Staffing

Travel OR RN

Hartford, CT · On-site

Your recruiter is a cross between a career coach and a concierge. They will help you fine-tune your ... Life insurance * 401k retirement plan * Cancelation protection * Vision benefits

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All JobsInsurance Concierge JobsInsurance Concierge Jobs in Colchester, CT

Insurance Concierge information

See Colchester, CT salary details

$11

$18

$25

How much do insurance concierge jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for insurance concierge in Colchester, CT is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.

What is an insurance concierge?

An Insurance Concierge is a professional who assists clients with navigating the complexities of insurance policies and claims. They act as a personalized point of contact, helping individuals or businesses understand their coverage options, manage paperwork, and resolve issues with providers. Their goal is to simplify the insurance process, save clients time, and ensure they receive the best possible service. Insurance Concierges may work independently or as part of an insurance agency, and often provide support for health, auto, home, or business insurance needs.

What are the key skills and qualifications needed to thrive as an insurance concierge?

To thrive as an Insurance Concierge, you need a solid understanding of insurance products, claims processes, and customer service, often backed by relevant licenses such as a state insurance producer license. Familiarity with insurance management software, CRM platforms, and digital communication tools is typically expected. Strong interpersonal skills, attention to detail, and problem-solving abilities distinguish top performers in this role. These skills enable effective client support, accurate policy management, and a seamless customer experience in a competitive industry.

How does an insurance concierge typically collaborate with agents, underwriters, and clients to ensure a seamless insurance experience?

An Insurance Concierge acts as a bridge between clients, agents, and underwriters by coordinating communications, gathering necessary documentation, and ensuring that all parties are informed throughout the insurance process. They often handle scheduling, answer client inquiries, and troubleshoot issues to prevent delays in policy issuance or claims. Regular collaboration with agents and underwriters helps them anticipate client needs and address potential challenges proactively, ensuring a smooth and personalized service experience for every client.

What is the difference between Insurance Concierge vs Insurance Agent?

AspectInsurance ConciergeInsurance Agent
CredentialsCustomer service experience, possibly certifications in insurance or client relationsLicensing required by state, insurance license
Work EnvironmentClient-focused, often in luxury or high-end settings, personalized serviceAgency or brokerage, sales-driven environment
Employer & IndustryInsurance companies, luxury service providersInsurance agencies, brokerages, independent sales
Search & Comparison IntentCustomer service, personalized insurance supportInsurance sales, policy procurement

While both roles involve working with insurance, an Insurance Concierge focuses on providing personalized, high-end customer service and support, often in luxury settings. An Insurance Agent primarily sells and manages insurance policies, requiring licensing and a sales-driven approach. The roles overlap in client interaction but differ in scope and environment.

Do insurance concierges make good money?

Insurance concierges typically earn a salary that varies based on experience, location, and employer, with median annual wages around $40,000 to $60,000. Some roles may include commissions or bonuses for customer retention and sales, increasing overall compensation. Strong communication skills and industry knowledge can lead to higher earnings in this customer-focused role.
Insurance Concierge jobs near you
Infographic showing various Insurance Concierge job openings in Colchester, CT as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,603 per year, or $18.1 per hour.

Concierge (777 Main Street)

WinnCompanies

Hartford, CT • On-site

$17 - $20/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

At WinnCompanies, our work starts with people - the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation's leading managers of multifamily housing and one of the largest operators of affordable housing communities.
We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact.
Interested in learning more? Visit WinnCompanies to explore our benefits, mission, communities, and career opportunities.
WinnCompanies is searching for a customer service-focused Concierge to join our team at 777 Main Street, a 284-unit luxury high-rise residential community located in Hartford, CT. In this role, you will proactively anticipate the needs of the residents and coordinate the delivery of services to improve the overall resident living experience at 777 Main Street.
Please note that there is one part-time position available. Additionally, the pay range for these positions is $16.35-$18.00 per hour, depending on experience.
Responsibilities:
  • Greet residents, prospective residents, vendors, and visitors.
  • Answer telephone and forward calls to necessary team members.
  • Coordinate apartment cleaning and detailing services.
  • Schedule dry cleaning drop off and pick up.
  • Assist with pet services, such as grooming, walking, and pet store locations.
  • Offer package pick-up and delivery assistance.
  • Make local restaurant suggestions and reservations.
  • Recommend and secure theatre, concert, and event ticket reservations.
  • Schedule private car, limo, and taxi services.
  • Provide accurate directions to local business, schools, hospitals, and attractions.
  • Assist residents and their guests in a courteous and efficient manner.
  • Play a vital role in ensuring the overall resident/guest satisfaction.
  • Act as point of contact for residents after business hours.
  • Maintain organization and cleanliness of front desk, lobby area, and amenities.
  • Notify the police or other necessary personnel in the event of an emergency.
  • Explore opportunities and services to enhance the resident experience.
  • Monitor security video while at the front desk.
  • Perform periodic security rounds.

Requirements:
  • High school diploma or GED equivalent.
  • Minimum of 1 year of relevant work experience.
  • Flexibility to meet the demands of a 24-hour concierge department.
  • Familiarity with the local geography, attractions, and events.
  • Ability to maintain regular and positive communication with each resident and abide by the culture created to enhance and promote daily positive interaction among members of the 777 Main community.
  • Proficiency with Microsoft Office.
  • Ability to lift up to 50 pounds.
  • Excellent verbal and written communication skills.
  • Superb attention to detail.
  • Ability to work in a fast-paced and demanding environment.

Preferred Qualifications
  • 2-3 years of concierge experience.
  • Experience with Yardi, RealPage, or other similar industry software.
  • Prior knowledge of the apartment or hotel industry.

Benefits & Perks
Eligible full-time U.S. employees enjoy a competitive benefits package, including:
  • Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
  • Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
  • 401(k) with company match and company-paid life, AD&D, and long-term disability insurance
  • Tuition reimbursement, professional development opportunities, and career growth resources
  • Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
  • Flexible and hybrid work options for eligible positions

Learn more about our benefits at https://www.winnbenefits.com.
If you are a California Resident, please see our Notice of Collection here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Internal candidates, please apply here: Internal Careers Hub

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