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Insurance Concierge Jobs in Austin, TX (NOW HIRING)

Grand Living at Georgetown

Concierge

Georgetown, TX

$14.50 - $18.50/hr

... insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust ...

New

Grand Living

Concierge

Georgetown, TX · On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust ...

milk + honey

Concierge

Austin, TX · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our ... Health + Financial Benefits Comprehensive Insurance - Medical, dental, and vision coverage after 30 ...

milk + honey

Concierge

Bee Cave, TX · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our ... Health + Financial Benefits Comprehensive Insurance - Medical, dental, and vision coverage after 30 ...

milk + honey

Concierge

Austin, TX · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our ... Health + Financial Benefits Comprehensive Insurance - Medical, dental, and vision coverage after 30 ...

Milk + honey

Concierge

Austin, TX · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our ... Health + Financial Benefits Comprehensive Insurance - Medical, dental, and vision coverage after 30 ...

Watercrest Senior Living

Concierge - Full Time

Austin, TX · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

This opportunity includes a full benefits package (including medical, dental, and vision insurance ... The Concierge is the initial point of contact for potential residents, families, vendors and the ...

The Driskill

Concierge - Lead | Part Time

Austin, TX · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking an enthusiastic and detail-oriented Lead Concierge to join our dedicated team. The ... Medical/Dental/Prescription/Vision Insurance * $1,000/yr for Educational Assistance * Discounted ...

Stratton Amenities

Front Desk Concierge (Overnight)

Austin, TX · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Overnight Front Desk Concierge Join Our Team: At Stratton Amenities, we redefine luxury living by ... Benefits include health, dental, and vision insurance, paid sick leave, and paid time off. Stratton ...

Stratton Amenities

Front Desk Concierge (Overnight)

Austin, TX · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • PTO

Overnight Front Desk Concierge Join Our Team: At Stratton Amenities, we redefine luxury living by ... Benefits include health, dental, and vision insurance, paid sick leave, and paid time off. Stratton ...

Hyatt

Concierge - Lead | Part Time

Austin, TX · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Lead Concierge is responsible for delivering enhanced, elevated and curated experiences in ... Medical/Dental/Prescription/Vision Insurance * $1,000/yr for Educational Assistance * Discounted ...

Hyatt Hotels Corporation

Concierge - Lead | Part Time

Austin, TX · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Lead Concierge is responsible for delivering enhanced, elevated and curated experiences in ... Medical/Dental/Prescription/Vision Insurance * $1,000/yr for Educational Assistance * Discounted ...

Go Rentals

Concierge

Austin, TX

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why You'll Love this Concierge Job!     Deliver First-Class Service in a Luxury Hospitality ... Financial protection and support , including life insurance, disability coverage, and legal ...

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Insurance Concierge information

See Austin, TX salary details

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How much do insurance concierge jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance concierge in Austin, TX is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.04 per hour, depending on experience, location, and employer.

What is an insurance concierge?

An Insurance Concierge is a professional who assists clients with navigating the complexities of insurance policies and claims. They act as a personalized point of contact, helping individuals or businesses understand their coverage options, manage paperwork, and resolve issues with providers. Their goal is to simplify the insurance process, save clients time, and ensure they receive the best possible service. Insurance Concierges may work independently or as part of an insurance agency, and often provide support for health, auto, home, or business insurance needs.

What are the key skills and qualifications needed to thrive as an insurance concierge?

To thrive as an Insurance Concierge, you need a solid understanding of insurance products, claims processes, and customer service, often backed by relevant licenses such as a state insurance producer license. Familiarity with insurance management software, CRM platforms, and digital communication tools is typically expected. Strong interpersonal skills, attention to detail, and problem-solving abilities distinguish top performers in this role. These skills enable effective client support, accurate policy management, and a seamless customer experience in a competitive industry.

How does an insurance concierge typically collaborate with agents, underwriters, and clients to ensure a seamless insurance experience?

An Insurance Concierge acts as a bridge between clients, agents, and underwriters by coordinating communications, gathering necessary documentation, and ensuring that all parties are informed throughout the insurance process. They often handle scheduling, answer client inquiries, and troubleshoot issues to prevent delays in policy issuance or claims. Regular collaboration with agents and underwriters helps them anticipate client needs and address potential challenges proactively, ensuring a smooth and personalized service experience for every client.

What is the difference between Insurance Concierge vs Insurance Agent?

AspectInsurance ConciergeInsurance Agent
CredentialsCustomer service experience, possibly certifications in insurance or client relationsLicensing required by state, insurance license
Work EnvironmentClient-focused, often in luxury or high-end settings, personalized serviceAgency or brokerage, sales-driven environment
Employer & IndustryInsurance companies, luxury service providersInsurance agencies, brokerages, independent sales
Search & Comparison IntentCustomer service, personalized insurance supportInsurance sales, policy procurement

While both roles involve working with insurance, an Insurance Concierge focuses on providing personalized, high-end customer service and support, often in luxury settings. An Insurance Agent primarily sells and manages insurance policies, requiring licensing and a sales-driven approach. The roles overlap in client interaction but differ in scope and environment.

Do insurance concierges make good money?

Insurance concierges typically earn a salary that varies based on experience, location, and employer, with median annual wages around $40,000 to $60,000. Some roles offer commission or bonuses, which can increase total compensation. Strong customer service skills and industry knowledge can lead to higher earnings in this role.

What qualifications do I need to be an insurance concierge?

To become an insurance concierge, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education in insurance, business, or related fields. Relevant skills include excellent customer service, communication, and knowledge of insurance products, often supported by industry certifications such as the Certified Insurance Counselor (CIC) or similar credentials. Prior experience in insurance or customer service can also be beneficial.

What are popular job titles related to Insurance Concierge jobs in Austin, TX?

For Insurance Concierge jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Concierge jobs in Austin, TX look for?

The top searched job categories for Insurance Concierge jobs in Austin, TX are:

What cities near Austin, TX are hiring for Insurance Concierge jobs?

Cities near Austin, TX with the most Insurance Concierge job openings:

Insurance Concierge jobs near you

Concierge

Grand Living at Georgetown

Georgetown, TX

$14.50 - $18.50/hr

Full-time, Part-time, Per diem

Posted 3 days ago

New

Job description

About Grand Living

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

Key Details:

  • Part-Time: every other Sunday 3p-11p
  • PRN: As needed, flexible 7 days a week, 7a-3p or 3p-11p

About the Position

The Concierge (who serves as a concierge for the community) is responsible for enhancing the overall Resident experience by serving as the first point of contact for a variety of support and administrative needs. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. A concierge will perform a variety of clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with all visitors, guests, residents and fellow team members. The Concierge position is under the direction of the Business Office Manager in accordance with Community’s standards, processes, procedures, practices and philosophy.

Qualifications and Requirements

The Concierge must possess the following knowledge, skills and abilities:

  • High School Diploma or GED, required.
  • Customer service experience in the senior housing field, preferred.
  • Ability to read, write and understand the English language in order to communicates with residents, family members, peers, employees, and vendors.
  • Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
  • Ability to lift or carry up to 20 pounds and push or pull carts weighing up to 50 pounds.

Benefits

For the Concierge, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).

PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.

Equal Employment Opportunity

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.