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Insurance Client Success Manager Jobs in Webster, MA

Anytime Fitness RH

Gym Sales Manager

Worcester, MA · On-site

Sales Manager for Anytime Fitness Job Summary Sales Managers play a vital role in cultivating the ... to increase client success, and ultimately, member retention. Key Responsibilities * Member ...

Anytime Fitness RH

Gym Sales Manager

Worcester, MA · On-site

Sales Manager for Anytime Fitness Job Summary Sales Managers play a vital role in cultivating the ... to increase client success, and ultimately, member retention. Key Responsibilities * Member ...

Anytime Fitness RH

Gym Sales Manager

Worcester, MA

Sales Manager for Anytime Fitness Job Summary Sales Managers play a vital role in cultivating the ... to increase client success, and ultimately, member retention. Key Responsibilities * Member ...

Anytime Fitness RH

Gym Sales Manager

Worcester, MA · On-site

Sales Manager for Anytime Fitness Job Summary Sales Managers play a vital role in cultivating the ... to increase client success, and ultimately, member retention. Key Responsibilities * Member ...

Anytime Fitness RH

Gym Sales Manager

Worcester, MA · On-site

Sales Manager for Anytime Fitness Job Summary Sales Managers play a vital role in cultivating the ... to increase client success, and ultimately, member retention. Key Responsibilities * Member ...

Cognizant

Client Partner-Banking & FS

Westborough, MA · On-site

$180 - $220/hr

Encouraging management team that rewards initiative & success. Exciting, industry leading practice ... Medical/Dental/Vision/Life Insurance * Paid holidays plus Paid Time Off * 401(k) plan and ...

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All JobsInsurance Client Success JobsInsurance Client Success Manager JobsInsurance Client Success Manager Jobs in Webster, MA

Insurance Client Success Manager information

See Webster, MA salary details

$33.7K

$86K

$145K

How much do insurance client success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance client success manager in Webster, MA is $86,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $102,500.00 per year, depending on experience, location, and employer.

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What cities near Webster, MA are hiring for Insurance Client Success Manager jobs?

Cities near Webster, MA with the most Insurance Client Success Manager job openings:

Insurance Client Success Manager jobs near you

Building Automation Account Manager

Fidelity Building Services Group

Worcester, MA • On-site

Full-time

Medical, Dental, Retirement

Re-posted 10 days ago

Key responsibilities

  • Build and maintain strong relationships with customers, including building owners, facilities managers, and contractors.

  • Understand client challenges and recommend customized building automation and energy management solutions.

  • Prepare and present detailed proposals, including scope of work, pricing, and ROI analysis.

Job description

About Us:
Environmental Systems Company (ESC) is a trusted leader in providing innovative building automation solutions that enhance energy efficiency, optimize comfort, and deliver superior operational performance. With over 40 years of industry experience, we're committed to empowering our clients with cutting-edge technology and exceptional service.
Position Overview:
ESC is seeking a motivated Building Automation Account Manager for the Central Massachusetts and Northern New England area to join our team. This role involves driving sales growth by developing new business relationships, maintaining existing client partnerships, and delivering customized automation solutions tailored to client needs.
Responsibilities:
  • Client Relationships: Build and maintain strong relationships with customers, including building owners, facilities managers, and contractors.
  • Solution Selling: Understand client challenges and recommend customized building automation and energy management solutions.
  • Lead Generation: Identify new sales opportunities through networking, industry events, and market research.
  • Proposal Development: Prepare and present detailed proposals, including scope of work, pricing, and ROI analysis.
  • Collaboration: Work closely with internal teams, including engineering, project management, and service teams, to ensure client success.
  • Market Awareness: Stay informed about industry trends, emerging technologies, and competitive activities.
  • Performance Goals: Achieve or exceed assigned sales targets and KPIs.

Qualifications:
  • Bachelor's degree in Business, Engineering, or a related field (preferred but not required).
  • Proven track record in sales, preferably in building automation, HVAC, or related technical industries.
  • Familiarity with building automation systems, energy management solutions, or related technologies.
  • 5+ years in similar role/industry
  • Excellent communication, negotiation, and presentation skills.
  • Self-driven and goal-oriented with strong problem-solving capabilities.
  • Proficiency in CRM tools and Microsoft Office Suite.
  • Ability to travel as required within the assigned territory.

Why ESC?
  • Competitive base salary with commission
  • Full suite of benefits, including health insurance, dental plans, and 401(k) contributions
  • Opportunities for professional development and career advancement.
  • A collaborative, supportive, and innovative work environment.
  • The chance to work with a company dedicated to sustainability and technological excellence.

Our home office is located at 18 Jansen Ct, West Hartford, Connecticut, 06110. This role will require meetings in our home office 1-2 times a month.
Affirmative Action / Equal Opportunity Employer
About Us:
Environmental Systems Co. (ESC), A Fidelity Company, is a building-integrated systems contractor that helps facility owners and managers enhance building performance by planning and integrating intelligent building solutions.
ESC implements smart technology for sustainable operations, balancing energy use and occupant comfort from one seamless front-end interface. Our experienced technicians provide facility assessment, equipment installation, and on-site maintenance and support services to keep our customers' assets connected and operating at peak performance. Whether you require a turnkey solution or are seeking to replace or upgrade a specific component of your existing system, ESC has the expertise to deliver products and solutions that enhance and simplify facilities management.

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