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Insurance Client Success Manager Jobs in Mobile, AL

Safety Plus

Customer Success Manager

Mobile, AL · On-site

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...

Safety Plus, Inc.

Customer Success Manager

Mobile, AL · On-site

$60K - $70K/yr

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...

The SSI Group, LLC

Client Manager

Mobile, AL · On-site

Client Manager Job Code CM.181.002 FLSA Status Exempt Job Family Client Relations Cost Center 181 ... This role oversees success for client stakeholders, ensuring effective communication, issue ...

Alpine Legacy Group

Client Consultant

Foley, AL · On-site

$76K - $88K/yr

You'll manage your own local territory, build relationships with business owners and their teams ... insurance products. What You'll Do * Build relationships with local professionals through ...

WHITMAN PARTNERS INC

Client Partner

Mobile, AL · On-site

Accountable for business development and new client relationships: building and managing ... We enhance the careers of Directors of Surgical Services and contribute to the success of hospital ...

Alfa Insurance Agent

Insurance Agent

Mobile, AL · On-site

$303K/yr

Oversee daily operations, including sales, customer service, and staff management. * Build and maintain long-term client relationships. * Promote Alfa's comprehensive range of insurance products ...

Alfa Insurance Agent

Insurance Agent

Mobile, AL · On-site

$303K/yr

Oversee daily operations, including sales, customer service, and staff management. * Build and maintain long-term client relationships. * Promote Alfa's comprehensive range of insurance products ...

Alfa Insurance Agent

Insurance Agent

Mobile, AL · On-site

$303K/yr

Oversee daily operations, including sales, customer service, and staff management. * Build and maintain long-term client relationships. * Promote Alfa's comprehensive range of insurance products ...

Alfa Insurance Agent

Insurance Agent

Mobile, AL · On-site

$303K/yr

Oversee daily operations, including sales, customer service, and staff management. * Build and maintain long-term client relationships. * Promote Alfa's comprehensive range of insurance products ...

Alfa Insurance Agent

Insurance Agent

Mobile, AL · On-site

$303K/yr

Oversee daily operations, including sales, customer service, and staff management. * Build and maintain long-term client relationships. * Promote Alfa's comprehensive range of insurance products ...

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Insurance Client Success Manager information

See Mobile, AL salary details

$32.3K

$82.4K

$138.9K

How much do insurance client success manager jobs pay per year?

As of Jul 9, 2026, the average yearly pay for insurance client success manager in Mobile, AL is $82,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are Insurance Client Success Managers?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Mobile, AL? For Insurance Client Success Manager jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Mobile, AL look for? The top searched job categories for Insurance Client Success Manager jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Insurance Client Success Manager jobs? Cities near Mobile, AL with the most Insurance Client Success Manager job openings:
Insurance Client Success Manager jobs near you
Customer Success Manager

Customer Success Manager

Safety Plus

Mobile, AL • On-site

Other

Re-posted 27 days ago

Job description

Company Overview
At Safety Plus Inc., we believe worker safety is a basic human right. We empower businesses with innovative SaaS technology and technology-enabled safety services, ensuring every worker returns home safely. Our mission is to simplify modern safety and transform how organizations protect their people-because failure is not an option.
As the trusted leader in safety management, we are redefining workplace safety through advanced real-time insights, automation, and expert consulting. Our commitment to customer-first solutions, continuous innovation, and data-driven safety programs enables our customers to reduce risk, increase compliance, and build a stronger safety culture.
Why Choose Safety Plus Inc?
If you are looking for a rewarding career where you can make a real impact, Safety Plus Inc. is the place for you. Join us in our mission to create safer workplaces and protect lives.

  • Innovative Technology: Our proprietary software revolutionizes safety management, providing our clients with real-time insights and solutions.
  • Expert Consulting Services: Our team of experienced safety consultants are industry leaders, providing customized solutions to meet each client's unique needs.
  • Impactful Work: Join a team that is making a difference every day, creating safer environments for workers across industries.
  • Professional Growth: We are committed to the growth and development of our employees, offering continuous learning opportunities and career advancement.
Position Overview
Are you passionate about delivering exceptional customer outcomes and driving business success? As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of our company. We're looking for an experienced Customer Success Manager to join in helping to build and scale our Customer Success function.
In this role, you'll engage with Safety Plus customers at every level of their organization. From managing the entire customer lifecycle to driving adoption, growth, health, governance, and retention, you'll be instrumental in ensuring our customers thrive.
Key Responsibilities
Client Relationship Management
  • Serve as the primary point of contact for a portfolio of clients.
  • Build and maintain strong client relationships to ensure satisfaction and long-term partnership.
  • Ensure clients feel supported, valued, and confident in Safety Plus services.
Service Coordination & Client Support
  • Work closely with consulting teams to ensure client needs are addressed in a timely and effective manner.
  • Monitor and manage client service delivery to ensure expectations are met or exceeded.
  • Maintain accurate documentation of all client communications and interactions within internal systems.
Product Expertise
  • Develop expert knowledge of proprietary software platform and related services.
  • Stay current on product updates and new features to effectively support customer needs.
  • Assist clients in configuring systems and workflows to align with their safety management requirements.
Internal Collaboration
  • Partner with internal teams including sales, consulting, and marketing to ensure a consistent customer experience.
  • Provide updates to senior leadership on client portfolio status and identify any issues or concerns requiring attention.
Revenue Growth & Opportunity Identification
  • Proactively identify opportunities to upsell or cross-sell additional services.
  • Support revenue growth by strengthening client relationships and expanding engagement.
Qualifications
  • Bachelor's degree in business, marketing, or a related field.
  • 2+ years of experience in account management or customer service, ideally in a SaaS or technology-driven environment.
  • Proven ability to build and nurture strong professional relationships with clients, stakeholders, and team members.
  • Excellent communication skills: Strong written, verbal, and interpersonal skills, with high emotional intelligence and the ability to manage client expectations.
  • Detail-oriented and organized: Demonstrated ability to manage multiple clients simultaneously while maintaining a high level of attention to detail.
  • Proactive problem-solver: Capable of processing information quickly, developing on-the-fly solutions, and thinking critically to meet client needs.
  • Familiarity with task management and CRM tools, with the ability to learn new systems quickly.
Preferred Qualifications
  • Experience in the safety industry or a strong interest in workplace safety management.

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