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Insurance Client Success Manager Jobs in Mobile, AL

Safety Plus, Inc.

Customer Success Manager

Mobile, AL · On-site

$60K - $70K/yr

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...

Carr, Riggs & Ingram, LLC

Manager, Audit

Mobile, AL

$85K - $112K/yr

... client success. We stand out through our collaborative, client-focused approach, offering ... Employees also have access to Blue Cross Blue Shield medical insurance, as well as dental, vision ...

Shared Success Center

Insurance Producer

Mobile, AL · On-site

Responsible for assessing client's risk exposure on personal and/or commercial property, making ... Foster referral relationships with all real estate personnel including agents, office managers and ...

Alpine Legacy Group

Client Consultant

Lucedale, MS · On-site

$76K - $88K/yr

You'll manage your own local territory, build relationships with business owners and their teams ... insurance products. What You'll Do * Build relationships with local professionals through ...

The Boyd Group

Collision Estimator

Mobile, AL · On-site

$56K - $75K/yr

The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are ... Ensure compliance with all insurance client requirements, processes and metrics * Ensure compliance ...

New

Safety Plus, Inc.

Traveling Safety Manager

Mobile, AL · On-site

$70K - $90K/yr

Position Summary A Safety Plus Safety Manager is part of a team that is responsible for driving long-term client success by providing leadership and expertise to enhance client safety performance ...

HomeServices Insurance

Insurance Producer

Mobile, AL · On-site

Responsible for assessing client's risk exposure on personal and/or commercial property, making ... Foster referral relationships with all real estate personnel including agents, office managers and ...

penlink

Customer Success Specialist

Mobile, AL

... to manage data and aid investigators solving crimes. It sounds like a lot of data and analytics ... The Customer Success Specialist will own the full lifecycle of client relationships, from ...

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Insurance Client Success Manager information

See Mobile, AL salary details

$32.3K

$82.4K

$138.9K

How much do insurance client success manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for insurance client success manager in Mobile, AL is $82,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are Insurance Client Success Managers?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What job categories do people searching Insurance Client Success Manager jobs in Mobile, AL look for? The top searched job categories for Insurance Client Success Manager jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Insurance Client Success Manager jobs? Cities near Mobile, AL with the most Insurance Client Success Manager job openings:
Insurance Client Success Manager jobs near you

Customer Success Manager

Safety Plus, Inc.

Mobile, AL • On-site

$60K - $70K/yr

Full-time

Re-posted 19 days ago

Job description


Company Overview

At Safety Plus Inc., we believe worker safety is a basic human right. We empower businesses with innovative SaaS technology and technology-enabled safety services, ensuring every worker returns home safely. Our mission is to simplify modern safety and transform how organizations protect their people—because failure is not an option.


As the trusted leader in safety management, we are redefining workplace safety through advanced real-time insights, automation, and expert consulting. Our commitment to customer-first solutions, continuous innovation, and data-driven safety programs enables our customers to reduce risk, increase compliance, and build a stronger safety culture.

Why Choose Safety Plus Inc?

If you are looking for a rewarding career where you can make a real impact, Safety Plus Inc. is the place for you. Join us in our mission to create safer workplaces and protect lives.

  • Innovative Technology: Our proprietary software revolutionizes safety management, providing our clients with real-time insights and solutions.
  • Expert Consulting Services: Our team of experienced safety consultants are industry leaders, providing customized solutions to meet each client's unique needs.
  • Impactful Work: Join a team that is making a difference every day, creating safer environments for workers across industries.
  • Professional Growth: We are committed to the growth and development of our employees, offering continuous learning opportunities and career advancement.

Position Overview

Are you passionate about delivering exceptional customer outcomes and driving business success? As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of our company. We're looking for an experienced Customer Success Manager to join in helping to build and scale our Customer Success function.


In this role, you'll engage with Safety Plus customers at every level of their organization. From managing the entire customer lifecycle to driving adoption, growth, health, governance, and retention, you'll be instrumental in ensuring our customers thrive.

Key Responsibilities

Client Relationship Management

  • Serve as the primary point of contact for a portfolio of clients.
  • Build and maintain strong client relationships to ensure satisfaction and long-term partnership.
  • Ensure clients feel supported, valued, and confident in Safety Plus services.

Service Coordination & Client Support

  • Work closely with consulting teams to ensure client needs are addressed in a timely and effective manner.
  • Monitor and manage client service delivery to ensure expectations are met or exceeded.
  • Maintain accurate documentation of all client communications and interactions within internal systems.

Product Expertise

  • Develop expert knowledge of proprietary software platform and related services.
  • Stay current on product updates and new features to effectively support customer needs.
  • Assist clients in configuring systems and workflows to align with their safety management requirements.

Internal Collaboration

  • Partner with internal teams including sales, consulting, and marketing to ensure a consistent customer experience.
  • Provide updates to senior leadership on client portfolio status and identify any issues or concerns requiring attention.

Revenue Growth & Opportunity Identification

  • Proactively identify opportunities to upsell or cross-sell additional services.
  • Support revenue growth by strengthening client relationships and expanding engagement.

Qualifications

  • Bachelor’s degree in business, marketing, or a related field.
  • 2+ years of experience in account management or customer service, ideally in a SaaS or technology-driven environment.
  • Proven ability to build and nurture strong professional relationships with clients, stakeholders, and team members.
  • Excellent communication skills: Strong written, verbal, and interpersonal skills, with high emotional intelligence and the ability to manage client expectations.
  • Detail-oriented and organized: Demonstrated ability to manage multiple clients simultaneously while maintaining a high level of attention to detail.
  • Proactive problem-solver: Capable of processing information quickly, developing on-the-fly solutions, and thinking critically to meet client needs.
  • Familiarity with task management and CRM tools, with the ability to learn new systems quickly.


Preferred Qualifications

  • Experience in the safety industry or a strong interest in workplace safety management.