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Insurance Client Success Manager Jobs in Louisiana

The Boyd Group

General manager

Bossier City, LA · On-site

$68K - $90K/yr

The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are ... Ensure compliance with all insurance client requirements, processes and metrics * Ensure compliance ...

NTT Ltd.

Success will require focusing on planning, leveraging tools and DATA, and concentrating on company ... Company benefits may include medical, dental, and vision insurance, flexible spending or health ...

Harris

$125K - $150K/yr

You'll join a collaborative team that values accountability, trust, innovation, and client success ... The Enterprise Sales Manager is responsible for leading a high-performing sales team focused on ...

The Boyd Group

General manager

Bossier City, LA · On-site

$68K - $90K/yr

The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are ... with all insurance client requirements, processes and metrics Ensure compliance with all WOW ...

Gerber Collision & Glass

General manager

Bossier City, LA · On-site

$68K - $90K/yr

The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are ... Ensure compliance with all insurance client requirements, processes and metrics * Ensure compliance ...

The Moran Group

Account Manager

Baton Rouge, LA · On-site

The Account Manager is a core driver of client success at The Moran Group. This role is ideal for ... Health, dental, and vision insurance * Flexible spending account and additional benefits About The ...

The Moran Group

Account Manager

Baton Rouge, LA · On-site

The Account Manager is a core driver of client success at The Moran Group. This role is ideal for ... Health, dental, and vision insurance * Flexible spending account and additional benefits About The ...

The Moran Group

Account Manager

Baton Rouge, LA · On-site

The Account Manager is a core driver of client success at The Moran Group. This role is ideal for ... Health, dental, and vision insurance * Flexible spending account and additional benefits About The ...

Gallagher

Client Manager

Baton Rouge, LA · On-site

... and drive success for both the clients and the organization. About You Required : * Bachelor ... Previous insurance knowledge and experience managing client relationships. * Solid financial acumen.

Pwc

MDM Senior Architect-Senior Manager

New Orleans, LA · On-site

$124K - $280K/yr

You utilize your proficiency in MDM platforms and data management to drive client success and develop top-performing, diverse teams. Responsibilities - Architect and manage master data management ...

Carr, Riggs & Ingram

Manager, Tax

Shreveport, LA · On-site

$110K - $144K/yr

... client success. We stand out through our collaborative, client-focused approach, offering ... Employees also have access to Blue Cross Blue Shield medical insurance, as well as dental, vision ...

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All JobsInsurance Client Success JobsInsurance Client Success Manager JobsInsurance Client Success Manager Jobs in Louisiana

Insurance Client Success Manager information

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are popular job titles related to Insurance Client Success Manager jobs in Louisiana?

For Insurance Client Success Manager jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Insurance Client Success Manager jobs in Louisiana look for?

The top searched job categories for Insurance Client Success Manager jobs in Louisiana are:

What cities in Louisiana are hiring for Insurance Client Success Manager jobs?

Cities in Louisiana with the most Insurance Client Success Manager job openings:

Insurance Client Success Manager jobs near you

General manager

The Boyd Group

Bossier City, LA • On-site

$68K - $90K/yr

Full-time

Re-posted 25 days ago

Job description

LA Bossier City- Barksdale Blvd - 132031
We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.
Job Description:
The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.
Key Job Responsibilities
  • Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
  • Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
  • Ensure compliance with all insurance client requirements, processes and metrics
  • Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery
  • Communicate all customer requests and needs to appropriate team members
  • Provides positive energy when greeting customers in person and on the phone
  • Understanding of all required Insurance programs and procedures
  • Participate in daily "production walks" with the Management Team, as required
  • Support all team members when required
  • Participate in monthly Health & Safety and staff meeting (if required)
  • Attend training, information sessions and workshops recommended by Store Manager

Minimum Education and/or Experience Required for the Job
  • Knowledge of Repairs and OE Guidelines
  • High School Diploma or equivalent
  • Awareness of where to look for answers
  • Basic Computer Skills
  • Compliance for DRP's Minimum of 1-year experience

Required Knowledge, Skills, & Abilities
  • Awareness of where to look for answers
  • Basic Computer Skills
  • Compliance for DRP's Minimum of 1-year experience
  • Must be willing to complete I-CAR Training
  • Valid Driver's License

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.
#INDWEST
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$68,000 - $90,000 / Year
Compensation is commensurate with skill, education and experience.
Supplemental Pay:
This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

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