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Insurance Claims Jobs in Manchester, NH (NOW HIRING)

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Experience working in the construction industry, with insurance claims knowledge as a plus. * Proven experience in an administrative or secretarial role. * Experience in Microsoft Office Suite (Word ...

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates ... This Bodily Injury Claims Specialist handles bodily injury and general liability claims through ...

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Insurance Claims information

See Manchester, NH salary details

$12

$22

$41

How much do insurance claims jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for insurance claims in Manchester, NH is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.10 per hour, depending on experience, location, and employer.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

What are the key skills and qualifications needed to thrive as an insurance claims specialist?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the most commonly searched types of Insurance Claims jobs in Manchester, NH?

The most popular types of Insurance Claims jobs in Manchester, NH are:

What job categories do people searching Insurance Claims jobs in Manchester, NH look for?

The top searched job categories for Insurance Claims jobs in Manchester, NH are:

Infographic showing various Insurance Claims job openings in Manchester, NH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $47,679 per year, or $22.9 per hour.

Insurance Claims construction advocate.

JCR Pro winner construction

Chelmsford, MA • On-site

$18 - $25/hr

Full-time

Posted 4 days ago

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Job description

Duties

  • Handle the initial Insurance documentation.
  • Book sales appointments and coordinate schedules with the sales team.
  • Follow up regularly with insurance adjusters to track claim statuses and expedite approvals.
  • Communicate with clients to keep them updated on their claim process and answer inquiries.
  • Handle incoming customer calls, providing information on services and addressing questions in a conversational, helpful manner.
  • Make Estimates For the claim.
  • Organize and maintain physical and digital claim files, scope of work documents, and estimates.

Skills

  • Experience working in the construction industry, with insurance claims knowledge as a plus.
  • Proven experience in an administrative or secretarial role.
  • Experience in Microsoft Office Suite (Word, Excel) for drafting documents and tracking data.
  • Efficient in working with CRM systems or database software.
  • Basic consultative or conversational selling skills to assist clients and answer service questions over the phone.
  • Strong clerical and organizational skills with great attention to detail.
  • Professional communication skills, both on the phone and in writing.

Requirements

  • Construction industry experience (insurance claim processing knowledge is a plus).
  • Experience in office phone management, filing, and office activity coordination.
  • Proficiency in computer operation, including Microsoft Office Suite and CRM software.
  • Basic sales aptitude with comfort handling phone inquiries and scheduling appointments.
  • Strong attention to detail and organizational skills.
  • Bilingual ( Fluent in Spanish & English)