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Insurance Claims Assistant Jobs in Manchester, NH

JCR Pro winner construction

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Insurance Claims construction advocate.

Chelmsford, MA · On-site

$18 - $25/hr

Experience working in the construction industry, with insurance claims knowledge as a plus ... Basic consultative or conversational selling skills to assist clients and answer service questions ...

Aoins

Claims Specialist - Bodily Injury

Bedford, NH · On-site

$75K - $95K/yr

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates ... Obtain and maintain appropriate adjuster's license(s) as required * Assist in the evaluation and ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Manchester, NH

Insurance Claims Assistant information

See Manchester, NH salary details

$9

$21

$45

How much do insurance claims assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for insurance claims assistant in Manchester, NH is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $25.62 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What cities near Manchester, NH are hiring for Insurance Claims Assistant jobs?

Cities near Manchester, NH with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Manchester, NH as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,338 per year, or $21.3 per hour.

Insurance Claims construction advocate.

JCR Pro winner construction

Chelmsford, MA • On-site

$18 - $25/hr

Full-time

Posted 4 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Duties

  • Handle the initial Insurance documentation.
  • Book sales appointments and coordinate schedules with the sales team.
  • Follow up regularly with insurance adjusters to track claim statuses and expedite approvals.
  • Communicate with clients to keep them updated on their claim process and answer inquiries.
  • Handle incoming customer calls, providing information on services and addressing questions in a conversational, helpful manner.
  • Make Estimates For the claim.
  • Organize and maintain physical and digital claim files, scope of work documents, and estimates.

Skills

  • Experience working in the construction industry, with insurance claims knowledge as a plus.
  • Proven experience in an administrative or secretarial role.
  • Experience in Microsoft Office Suite (Word, Excel) for drafting documents and tracking data.
  • Efficient in working with CRM systems or database software.
  • Basic consultative or conversational selling skills to assist clients and answer service questions over the phone.
  • Strong clerical and organizational skills with great attention to detail.
  • Professional communication skills, both on the phone and in writing.

Requirements

  • Construction industry experience (insurance claim processing knowledge is a plus).
  • Experience in office phone management, filing, and office activity coordination.
  • Proficiency in computer operation, including Microsoft Office Suite and CRM software.
  • Basic sales aptitude with comfort handling phone inquiries and scheduling appointments.
  • Strong attention to detail and organizational skills.
  • Bilingual ( Fluent in Spanish & English)