ZipRecruiter

Log In

1

Insurance Claims Trainer Jobs in Texas (NOW HIRING)

Kemper

Commercial Claims Trainer

Dallas, TX · Hybrid

... specialized insurers. Our success is a direct reflection of the talented and diverse people who ... training needs for Commercial Claims. Conducts and facilitates training programs and workshops.

next page

Showing results 1-20

All JobsInsurance Claims Trainer JobsInsurance Claims Trainer Jobs in Texas

Insurance Claims Trainer information

What does an insurance claims trainer do?

An Insurance Claims Trainer is responsible for educating and training new and existing claims adjusters or examiners within an insurance company. They develop training materials, lead workshops or seminars, and ensure staff are knowledgeable about policies, procedures, compliance standards, and the latest industry regulations. Their goal is to enhance the effectiveness and accuracy of the claims process, reduce errors, and improve customer satisfaction. Trainers may also assess employee performance and provide ongoing coaching or support.

What is the difference between Insurance Claims Trainer vs Claims Adjuster?

AspectInsurance Claims TrainerClaims Adjuster
Required CredentialsCertifications in insurance and trainingInsurance license, certifications in claims handling
Work EnvironmentTraining sessions, corporate officesFieldwork, insurance companies, claims sites
Employer & Industry UsageInsurance companies, training firmsInsurance companies, third-party claims firms
Common Search & ComparisonYesYes

The main difference is that an Insurance Claims Trainer focuses on educating and training staff or clients about claims processes, while a Claims Adjuster handles the investigation and settlement of individual claims. Both roles require insurance knowledge and certifications, but their daily tasks and work environments differ significantly.

What are some common challenges faced by insurance claims trainers, and how can they be managed?

Insurance Claims Trainers often encounter challenges such as keeping training materials up to date with evolving regulations, engaging trainees with varying levels of experience, and balancing training duties with administrative tasks. Successfully managing these challenges involves regularly collaborating with compliance teams, utilizing interactive training methods, and adopting digital platforms to streamline content updates and participant tracking. Continuous professional development and open communication with claims adjusters and management also help ensure that training remains relevant and effective.

What are the key skills and qualifications needed to thrive as an insurance claims trainer, and why are they important?

To thrive as an Insurance Claims Trainer, you need deep knowledge of insurance claims processes, training methodologies, and industry regulations, often backed by experience in claims handling and a relevant bachelor's degree. Familiarity with Learning Management Systems (LMS), claims management software, and professional certifications such as CPCU or AIC is typically required. Excellent communication, mentorship, and organizational skills help trainers effectively educate and motivate claims professionals. These competencies are crucial for ensuring accurate, compliant claims handling and fostering continuous improvement within insurance teams.
What are popular job titles related to Insurance Claims Trainer jobs in Texas? For Insurance Claims Trainer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Trainer jobs in Texas look for? The top searched job categories for Insurance Claims Trainer jobs in Texas are:
Insurance Claims Trainer jobs near you
Infographic showing various Insurance Claims Trainer job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Temporary. Highlights an 70% In-person, 6% Hybrid, and 24% Remote job distribution.

Commercial Claims Trainer

Kemper

Dallas, TX • Hybrid

Full-time

Re-posted 18 days ago

Job description

Location(s)

P&C-3400 N Central Expwy-Richardson-TX

Details

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

POSITION SUMMARY:

Plans, organizes, and develops training curriculum, materials, and programs to meet training needs for Commercial Claims. Conducts and facilitates training programs and workshops. Works with management and subject matter experts to ensure course materials are current and relevant to training needs. Analyzes learner needs, plans and coordinates skill assessments and training. Uses training program satisfaction levels, proficiency testing, and learner job performance data to enhance training programs.

POSITION RESPONSIBILITIES:

  • Works with business leaders and subject matter experts to conduct needs analysis, develops learning objectives, content outline, presentation & training method, appropriate job aides and technology integration.

  • Designs and develops training programs, training materials and curricula using instructional design methodologies.

  • Creates facilitator guides and performance support tools.

  • Facilitates training programs using appropriate techniques.

  • Helps establish meaningful training effectiveness measurement criteria.

  • Assists with process improvement initiatives.

  • Identifies issues or concerns with current training and takes appropriate action to reduce learning constraints and improve desired behaviors, outcomes and training results.

POSTION QUALIFICATIONS:

  • 5+ years of auto claims adjusting experience handling coverage, liability, injury, and damage claims.

  • Experience with commercial auto claims required

  • Guidewire Claims System experience is a plus.

  • Possesses excellent verbal and written communication skills with the ability to communicate complex subject matter in clear and simple terms.

  • Exhibits superior professionalism and presentation skills.

  • Training, mentoring, or leadership experience is highly preferred.

  • Knowledge of adult learning principles, instructional design methods, and virtual facilitation skills preferred.

  • Must be a self-starter and can work independently

  • Must be able to effectively manage time, projects and resources.

  • Displays proficiency in using multimedia training resources and MS Office applications such as Word, PowerPoint, Excel, Teams, virtual training platforms, etc.

  • Sponsorship is not accepted for this opportunity

  • Up to 30% travel may be required

  • This position will work out of our Birmingham, AL or Dallas, TX office

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

#LI-JO1

#LI-HYBRID

Apply