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Insurance Claims Trainee Jobs in Forney, TX (NOW HIRING)

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Canvassing Trainee

Dallas, TX · On-site

$15/hr

As a trusted name in storm damage repair and insurance claims support, we take pride in offering honest inspections, quality craftsmanship, and integrity-first service. If you're a motivated self ...

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Insurance Claims Trainee information

What types of training and mentorship can I expect as an insurance claims trainee?

As an Insurance Claims Trainee, you can expect a blend of classroom-based learning and on-the-job training. You’ll likely participate in structured development programs led by senior adjusters and trainers, covering topics such as policy interpretation, claims investigation, negotiation, and customer service. Mentorship is a key part of most programs, with experienced claims professionals providing guidance, feedback, and support as you handle real claims under supervision. This setup allows you to gain practical experience while gradually increasing your responsibility and independence.

What are the key skills and qualifications needed to thrive as an insurance claims trainee, and why are they important?

To thrive as an Insurance Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical skills, and basic knowledge of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes completion of industry certifications such as AIC (Associate in Claims) is typical. Attention to detail, effective communication, and strong problem-solving abilities are important soft skills for this role. These skills and qualifications help ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What is the difference between Insurance Claims Trainee vs Insurance Claims Adjuster?

AspectInsurance Claims TraineeInsurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; often requires licensing and certifications
Work EnvironmentTraining programs, office settings, supervised tasksFieldwork, office, or a combination; independent decision-making
Employer & Industry UsageEntry-level training within insurance companiesFull-time professional role handling claims processing and settlement

The main difference is that an Insurance Claims Trainee is an entry-level position focused on learning and training, while an Insurance Claims Adjuster is a fully qualified professional responsible for evaluating and settling claims. Trainees typically undergo training and supervision, whereas Adjusters work independently with licensing and experience.

What does an insurance claims trainee do?

An Insurance Claims Trainee learns how to evaluate and process insurance claims under the supervision of experienced claims adjusters or managers. They are trained to investigate claims, assess damages, review policy coverage, and communicate with policyholders and third parties. This role involves both classroom and on-the-job training to understand insurance policies, legal requirements, and best practices in claims handling. As trainees gain experience, they gradually take on more responsibility and work towards becoming fully qualified claims adjusters.
What are the most commonly searched types of Insurance Claims jobs in Forney, TX? The most popular types of Insurance Claims jobs in Forney, TX are:
What are popular job titles related to Insurance Claims Trainee jobs in Forney, TX? For Insurance Claims Trainee jobs in Forney, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Trainee jobs in Forney, TX look for? The top searched job categories for Insurance Claims Trainee jobs in Forney, TX are:
What cities near Forney, TX are hiring for Insurance Claims Trainee jobs? Cities near Forney, TX with the most Insurance Claims Trainee job openings:
Insurance Claims Trainee jobs near you
Infographic showing various Insurance Claims Trainee job openings in Forney, TX as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Claims Trainee, Commercial Auto

Tokio Marine America

Plano, TX

$45K - $50K/yr

Full-time

Retirement

Re-posted 7 days ago

Job description

Marketing Statement

About Tokio Marine:


Tokio Marine has been conducting business in the U.S. market for over a century and we are licensed in all states, Puerto Rico and the District of Columbia, and write all major lines of Commercial Property and Casualty Insurance. We provide unique insurance and risk management tools from our experienced staff of account executives, underwriters and loss prevention engineers and fair and timely claim settlement from a skilled team of claim professionals. We work with major brokers and leading independent insurance agents throughout the United States to serve the world's largest and most distinguished organizations.
We are committed to creating value for our customers by providing ANSHIN (safety, security and peace of mind).We strive to be creative and passionate as we work towards our long-term success.
Tokio Marine Holdings is Japan's oldest, and one of the largest property and casualty insurers. Founded in 1879, TMNF operates worldwide in 47 countries. With annual revenues of approximately $50 billion and an A.M. Best rating of A++, one of the highest in the industry, we are one of the top 20 insurance providers worldwide.

Job Summary:

Responsible for coverage verification, investigation, damage assessment, evaluation, negotiation and resolution of claims. Accountable for proper payout and quality of claim files. Handles some or all of the following: No-Fault/PIP, bodily injury, and property damage.

Essential Job Functions:

  • Contact and establish a rapport with customer, injured party or property owner to obtain information. Comply with 24-hour contact requirements.

  • Obtain all relevant facts to determine coverage, liability or compensability on claims files.

  • Determine and analyze damages through appraisal, inspection and investigation. Utilize and manage experts to determine facts, damages and exposure, ensuring that the value of the service is greater than the cost.

  • Evaluate information to assess proper resolution of claims to determine appropriate and fair payout.

  • Negotiate settlement based upon strategies and plans that ensure appropriate fair settlement of the claims.

  • Provide customer satisfaction by establishing a rapport with customers and by resolving issues.

  • Comply with Quality Validation, TAACC instructions, Customer Service Manual, Information Security procedures and the Tokio Marine SIU program.

  • Determine subrogation and salvage potential of claims.

  • Handle No-Fault/PIP claims.

  • Utilize inter-company arbitration to resolve claims, as well as, use of mediation, settlement conferences and alternate dispute resolution (ADR).

  • Communicate and work with both internal and external customers.

  • Handle automobile bodily injury and property damage claims.

  • Establish and monitor indemnity and expense reserves on claim files.

  • Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company.

Qualifications:

  • Four year college degree and/or 2 years business experience preferred.

  • Ability to organize, establish priorities, and communicate well is required.

  • Computer knowledge, such as Microsoft Word, Excel etc.

  • Ability to obtain adjuster licenses, once hired.

Salary range$45,000 to $50,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.

TMA believes the perfect candidate is more than just a resume. If you don't meet every single requirement, but are still interested in the job, we encourage you to apply.

Benefits:

We offer a comprehensive benefit package, which includes a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.

EEO Statement

Tokio Marine Management is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, or sexual orientation.

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