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Insurance Claims Trainee Jobs in Dallas, NC (NOW HIRING)

Allstate

Claims Adjuster Trainee

Concord, NC · On-site +1

$22.84 - $29.57/hr

National General Insurance is currently hiring for an auto Telephone Claims Adjuster Trainee. The Claims Inside Auto Trainee is responsible for investigating and confirming the facts of loss for ...

Allstate

Claims Auto Adjuster

Concord, NC · On-site +1

$50K - $74K/yr

We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... Adjuster Trainee : $20.77- $29.57 - Hourly Adjuster Analyst III: $50,000 - $74,350 - Annually And ...

Allstate

Auto Adjuster

Concord, NC · On-site +1

$68K - $117K/yr

... insurance agents, as well as directly to consumers. The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role ...

Kemper

Insurance Agent Trainee

Charlotte, NC

Life Insurance Sales Agent Employment Type: Full-Time with Benefits Work Arrangement: Field Role ... Responding promptly to service requests such as beneficiary changes, claims, and loans * Record ...

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Insurance Claims Trainee information

What does an insurance claims trainee do?

An Insurance Claims Trainee learns how to evaluate and process insurance claims under the supervision of experienced claims adjusters or managers. They are trained to investigate claims, assess damages, review policy coverage, and communicate with policyholders and third parties. This role involves both classroom and on-the-job training to understand insurance policies, legal requirements, and best practices in claims handling. As trainees gain experience, they gradually take on more responsibility and work towards becoming fully qualified claims adjusters.

What are the key skills and qualifications needed to thrive as an insurance claims trainee, and why are they important?

To thrive as an Insurance Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical skills, and basic knowledge of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes completion of industry certifications such as AIC (Associate in Claims) is typical. Attention to detail, effective communication, and strong problem-solving abilities are important soft skills for this role. These skills and qualifications help ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What types of training and mentorship can I expect as an insurance claims trainee?

As an Insurance Claims Trainee, you can expect a blend of classroom-based learning and on-the-job training. You’ll likely participate in structured development programs led by senior adjusters and trainers, covering topics such as policy interpretation, claims investigation, negotiation, and customer service. Mentorship is a key part of most programs, with experienced claims professionals providing guidance, feedback, and support as you handle real claims under supervision. This setup allows you to gain practical experience while gradually increasing your responsibility and independence.

What is the difference between Insurance Claims Trainee vs Insurance Claims Adjuster?

AspectInsurance Claims TraineeInsurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; often requires licensing and certifications
Work EnvironmentTraining programs, office settings, supervised tasksFieldwork, office, or a combination; independent decision-making
Employer & Industry UsageEntry-level training within insurance companiesFull-time professional role handling claims processing and settlement

The main difference is that an Insurance Claims Trainee is an entry-level position focused on learning and training, while an Insurance Claims Adjuster is a fully qualified professional responsible for evaluating and settling claims. Trainees typically undergo training and supervision, whereas Adjusters work independently with licensing and experience.

What are popular job titles related to Insurance Claims Trainee jobs in Dallas, NC?

For Insurance Claims Trainee jobs in Dallas, NC, the most frequently searched job titles are:

What cities near Dallas, NC are hiring for Insurance Claims Trainee jobs?

Cities near Dallas, NC with the most Insurance Claims Trainee job openings:

Insurance Claims Trainee jobs near you
Infographic showing various Insurance Claims Trainee job openings in Dallas, NC as of June 2026, with employment types broken down into 2% Locum Tenens, 12% As Needed, 78% Full Time, 7% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Auto Claims Representative

Auto Owners Insurance Company

Charlotte, NC • Hybrid

Full-time

Retirement, PTO

Re-posted 25 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

23rd of 315 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentially and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-AT1 #LI-Hybrid

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